Lone Tree Athletic Club

This review is for TruFit: Do NOT join this gym! The customer service is terrible and they are con artists. I signed up for the personal training back in February of 2014. When my contract was up I was told I needed to go in and cancel the contract. I did this and signed the paperwork. Later to find out they forgot to cancel it and I was charged for 3 months. I have called the manager 12 times to get this resolved and he has no answers! So frustrating. They told me there is no one anyone higher than Eric that can help me. You stole from me.

The athletic club at lone Tree is now Trufit Athletic club. Please be cautious with the front desk guy RICH he will Woo you with offers saying one month free instead of the 5day pass if you join immediately and make calls leave voice mails and all shit. After you join the gym they will charge your credit card and will never return the money. Don’t fall for his sweet talks and mesmerizing words. Its been 2 months am waiting for my refund they just don’t value their customers. His manager Mr. Summit never replies or addresses any concerns sup rises me how is he fit to be a manager when he cant address the concern. BEWARE OF TRU FIT ATHLETIC CLUB

This location has been several different gyms, none have been successful. I have to say that it is because of the staff. When I was in the market for a new gym, I decided to check them out.
I had a coupon for 3 free visits and they took it on my first visit. I asked the front desk person if I was going to get it back for the next 2 visits and he said no. Later, he told one of the managers that I wanted my liability waiver back and she laid into me for trying to not give them my information, even though I didn’t. Poor communication between very snotty staff members.
The manager’s entire family was there, so I had to wait until she finished her family time to meet with her. Of course, they wouldn’t let me work out without a sales pitch first, so I was stuck there until she was done. As far as the 3 workout special, the coupon is a scam to get you in there to join. You don’t get the other 2 workouts.
I spoke to a personal trainer when I was there and she was not the slightest bit impressive at all. The manager who took me on a tour said very negative things about the other trainers, even going to the point of flicking her finger on her picture on the wall. Classy!
My biggest issue with this club, other than the emotional and rude to the point of being bipolar manager who showed me around, were the classes. There was no straight barbell class. Their class descriptions were confusing and it all seemed like something they made up on the fly — not structured, well thought out classes. When I told her I had concerns about the classes, the bipolar manager flipped out. Apparently, she created the classes and she was very angry at me for not liking her work… and I mean, she was angry.
Also, I witnessed about 6 different, unattended, small (toddler age) children running around and screaming. I’m not sure if they have daycare of they just have no regard for safety of children or the comfort of their members.
It’s a strange gym — it seems to be a one CRAZY woman show there — the person who enrolls you is the person who makes the classes and teaches them.

This place is AWESOME! I called about trying out the gym and they gave me a 5 day pass. I was really sold on the first day. Matthew gave me a tour of the facilities and it is so nice and clean. Some of the amenities I feel in love with right away was the kids club. It is HUGE. And they keep the infants in a separate room. There are 4 rooms but all have half walls so you can see into every room. The ladies working there are SOOOOO friendly. I had one trial day to take my kiddos there and Lindsey and Carmen were so sweet and helpful. THEN I went to work out on a treadmill and each treadmill/​elliptical/​bike/​etc has your own tv. So I was cruising through the channels and one of the channels is a webcam to watch your kiddos play in the kids club. UMMMM SOLD! I have a 1 and 3 year old. And my 1 year old is crawling so I love being able to check on the camera from time to time to see how they are doing. The locker rooms are really nice. With a steam, sauna and individual showers. Also huge areas to get ready in. THE the classes. In 2 days i tried 3 classes. I know, a little crazy. The first class I tried was Barre. Stacey is AMAZING. She is so helpful and patient. The class is sure gonna get this baby weight off, can I still say that when my baby is one!!! Then I tried the cycling class at 5:30 AM the next day. The instructor was great. I read a previous review about how they screamed the whole time. Not the case in this class. Maybe because it was 5:30 AM but it was a great way to start off the day. Then that evening I thought I would get some stretching in so I tried the warm power yoga class. Man, this is not just for stretching. You WILL get a workout. The room was not quite as warm as the front desk had mentioned when i called inquiring about the class description since there was none on the website. BUT it was still a great class. Today I signed up after trying it for 3 days. I would give this gym 5 stars but they only have one 5:30 AM class and one 4:30 PM class. As soon as they offer more at those times I would quickly change this to a 5! I HOPE to see more barre classes on the schedule. You gotta try this place out. You will not be disappointed. The process to become a member was very fast as well. 10 minutes and it was offical. They do offer yearly memberships or for $ 10 more you can do month to month. I like that they provide both options.

They doubled their rates recently for long time members with a note that came in the mail. It said that previous clubs had failed by charging a low membership amount and getting lots of memberships and they could not afford do this model. Well the club is empty and so now probably even emptier. Difficult to survive on a business model that has no members at all. Looking for other options in Lone Tree as I don’t use it that much, maybe 4 times a month. At that rate even at $ 50 a month they were making $ 12.50 per visit off me.

Worst Gym ever I tried to cancel my membership and they would not do it saying I was stuck with a 1 year contract I didn’t even have a contract, they could not find a contract with my name but they were still drawing money out of my account. They kept giving me he run around while still drawing money out of the account, I had to put a stop payment on anything from lone tree athletic club and their billing company. Their rate is more than my new 24 hour membership and I have a pool and steam room and sauna that work and updated equipment. And access to hundreds of clubs, not just one want to be athletic club. Many of my friends have run into the same problem canceling so do your homework and ask the right questions before you get sucked into their trap. To many name changes only time before they close for good in my opinion going with 24 hour been around a long time.

Lone Tree Athletic Club was conveniently next to my hotel, and so I had to check it out. Their guest fee was only $ 12 (for 24 hours of use). They made it known that I could use it for two mornings in a row for that single fee. A no-​brainer, especially considering the meager offerings of the hotel fitness room.
Despite an alarmingly unimaginative, early morning spin class (continuous, loud house music, with an instructor simply yelling «Go!» every five minutes) I thought it was a pretty good gym. The staff were super friendly. They had a huge free weight and machine room, a very large number of cardio machines, a full basketball court, a small climbing wall, several fitness rooms, and a refreshingly large stretching area. I had several good workouts here (and found a decent afternoon spin class). A great resource during my extended biz trip!
Cons:
— No combo lockers in the locker room… So 1990
— I had to «check out» a basketball to play; C’mon, really… what am I, twelve?
I have no idea what their member fees are, so I can’t comment on that. Apparently this building used to be owned by Mountainside Fitness, but has changed owners recently. So a little New Year FTR for me!