LB Total Dental Care

I would give 0 stars if I could, I called trying to see if they give cash patients a discount, the operator explained that depending on the type of treatment so than I said «so you don’t have a set discount like 10% or 20% ?» I work in the medical field and regardless of what treatment we have a set discount, that’s why I asked but anyways she rudely said «if you heard what I said» and I said excuse me you don’t have to be rude I heard you, just for that you guys lost a potential customer, I work in an office as a medical assistant never have I ever talked to a patient or potential patient that way. Whoever that operator is needs a class on customer service. This call was made on Friday June 3 @ 5:30pm very disappointed on this poor customer service

So I’ve been having a lot of pain from a fractured molar and today I just couldn’t take it anymore so I called to see if I could come in today for an extraction. To my surprise they said I could come right away. I’ve never been here before but I only waited in the lobby for five minutes tops and they took my X-​rays and had my tooth out in no time, I still had an hour left on my parking meter. They were extremely nice, gentle and understanding everything you look for in a dentist. Needless to say I will be recommending them to everyone I know. Thank you so much!

I love this place! Dr. Pronstroller and her staff always provide amazing personalized experiences. So much so that I look forward to my twice-​a-​year cleanings — no lie!
If you’re in need of quality dental care, I highly recommend you check them out.

I used to hate going to the dentist prior to coming here.
Now, I look forward to my appointments.
I love how straightforward both dentists are here.
I love being able to see the inside of my mouth with the little camera they use.
I love being told what’s going on, instead of «sit here, I’ll work on you.»
I love how nice everyone is.
I love that they’re not local anesthetic happy, and actually give a damn about my fear of needles.
I love that it feels like I matter here.
I love that I can actually sit through procedures without the need of distractions, communicating easily, and having new tools used to get the job done efficiently.
I love how shiny and clean everything is.
*Seriously, if I’ve ever bit the dentists here, and you’re reading this, I apologize.
I would never ever want to.
I think I love you.

Awesome customer service. This place will make patient comfortable and its very organize.

Dr P is the best. She knows her stuff and it fast friendly and good at her job. I have had a ton of dental work. But since coming to her the health of my teeth are 100% better. I’m not afraid to come into her office bc of pain. But I’ve done deep cleaning, fills, and even a implant. All done with care and quality work.

This Dentistry is clean, kind, and interested in their customers. Dr. Pronstroller helps ease the anxious feelings I have every visit within a few minutes of me being there. She is always interested in how life is treating me. Plus, she is an expert in her field and it shows in her precision. The Dental assistants are all very nice, fast, and are great at making you feel comfortable! Sharlitta is my favorite. She is so quick to get me in and out in no time. Thank you LB Total Dental! I look forward to my next visit!

This is the Best Dental office. Very caring employees and the dentist has an excellent bedside manner

This my second time here and I am impressed with the professional atmosphere they keep. The dentist makes sure that the work is done properly. I am glad that they are fair with prices and find a pocket friendly solution to your dental need.

I showed up on time and spent maybe 4 minutes waiting until I was told that my chair was ready. The Staff was very attentive and comforting throughout the visit. I was told by Grace (Excellent Dental Hygienist) that I was going be there for a bit so she offered me a movie to watch while they worked… this was a great distractor and very much appreciated. I had X-​rays done, a heavy duty cleaning, cavity repair along with a temp crown put in and all done very quickly in my opinion. Dr. Pronstroller is probably the best dentist I’ve ever been to and look forward to my next visit. Thank again Doc :)

I’ve been coming here for cleanings the past 3 years as they’re the closest to my work and they’re in my network. I’ve always had a positive experience from the extremely nice (and professional) Dr. Pronstroller and her amazing staff. There’s convenient parking nearby, and her facilities are always clean. As long as I’m in Long Beach, I plan to go to Dr. P for all my dental needs.

Dr. Pronstroller and her staff are very friendly and professional. This is the only office that offered to do both the exam and the cleaning on the same day without any problems. When I sat down, the staff has been so attentive, they even offered me to watch a movie, which I did.
Dr. P. came in and I could tell she cared about me as a patient and wanted to do her best to make suggestions, but at the same time no one tried to up-​sell me any expensive products, which was always my experience in the past.
When she wanted to show me something specific to my teeth, she projected it on the screen with a camera and I was able to see what she was talking about.
She was going to work on only half of my mouth, but when I mentioned that my insurance will soon be ending, she went ahead and did the other half as well even though it was getting pretty late…
Overall, this is a very good office, will definitely recommend! I don’t even remember any usual discomfort since I was paying attention to the movie :-)

Dr. P is a total professional and one of the best dentists I’ve experienced. She is tough when I don’t follow her directions for dental care because she cares. She is clearly an accomplished and experienced master at the craft of dentistry. I trust her completely with my dental needs. Thank you, Dr. P.

I hope I never have to go to a different dentist. Dr. Pronstroller is the best dentist I’ve ever had. She’s very clear when explaining procedures and options. She’s really good at what she does and extremely personable. I’ve always had fear at the dentist but she, and her wonderful staff, put me at complete ease. Grace was my hygienist and she’s so sweet and really careful. The girls at the front desk are always wonderful too.

I have been a patient at Total Dental Care since 2008. I have teeth that require a lot of attention. I need frequent cleanings and have several crowns. A couple of years ago one of my crowns really began to hurt. Dr Singh checked it out and sent me to a root canal specialist. The specialist said my tooth was not savable so I went back to Dr. Singh who said I needed a tooth extraction, bone graphs and an implant ! To make a long story short five months later I had an implant and it was perfect. He did a great job. I think the staff here is very pleasant and nice to everyone.
Other dentists try to sell all kinds of services and procedures. Dr. P and Dr. Singh have never done that to me. They are always very professional and honest with their assessments.

My dentist for the past 2 years or so. Sorry guys it took me a while but here it is! Dr. Pronstroller is super nice, super attentive and one more super: professional. She’s treated my cavities, extracted wisdom teeth and now doing invisalign. Easy to get in touch with (phone/​email) to discuss treeatment progress and any concerns that arise. There is no or minimal wait time if you come on time for your appointment. A true test for any business is when a problem pops up, be it treatment or non-​treatment related. And they passed it by providing good customer service and fixing the issue. Thumbs up! Keep up the good work.

Please check your bill. They charged me full amount when my insurance paid portion of it. Once I checked claimed I noticed how they tried to get patients to pay full amount when insurance cover a portion of it. Please be careful.

Been coming here for the past 4 years and I must say my experience has been amazing every time. My dentist is Dr. Singh but I’ve talked to Dr. Pronstroller and she has always been nothing but nice and accommodating. Over the years I’ve gotten 2 fillings as well as a root canal and routine cleanings. In the past I’ve experienced some pretty horrific dental work that was really painful and led to me trying to avoid going to the dentist as much as possible. Thats probably how I got the cavities and root damage. But with Dr. Singh the experience is always gentle and relatively pain-​free. I just wish I had found this place earlier and could have avoided the damage I sustained to my teeth.
In terms of payment, I’m not sure what some of the other people on here are complaining about. They’ve always used my insurance without any trouble and the payment procedures have been the same as any other dentist I’ve been to. It seems to only make sense to me that you would pay before receiving any treatment. Otherwise I could see how much of a hassle it would be if they gave treatment and had to fight with patients for their payment. For some i guess it may seem inconvenient but I can see that they’re only trying to protect themselves.
I would definitely recommend this place to anyone looking for well-​priced and quality dental work. I live near the valley so coming here is bit far-​off but incredibly worth it. I thank my sister every time I go for telling me about this place. She lives in the long beach area and found this place that now all of my family goes to. You really can’t find this kind of quality, care and pricing anywhere else in my opinion, and I spent a good year trying to look by myself. Take my advice and try total dental care.

The office and equipment is neat and organized. The staff is young, but the dentist who runs the office has done a great job at mentoring her staff.
Service is quick, as soon as you step in the staff is already pulling out your file. Your insurance is double checked to make sure that you don’t get surprised by a bill.
The dentist is polite, smart, and attentive to your needs.
Any place that gives young folks a chance, get my attention. Good service time over time, gets my business. I recommend this place.

I’ve been going here for 3 years ever since I moved here from NYC. The service is great and they always take me in on time and I’ve never had to wait. When I first came here I was pleasantly surprise of how advanced their practice is. I like how the equipment and technology they use is modern and you can see all the action on the computer screen from your X-​rays to live video of your teeth to show you where your stains are. Mirrors just don’t cut it. The software they use actually looks like the dental room. I remember my first time I had my teeth cleaned here I bragged to my family and friend back east of how advanced they were. I think back east cheapens on equipment to save that extra buck, but not here! If looking at your own teeth grosses you out they’ll gladly pop in a movie for you. =)
The cleaning is always a pleasant experience. I normally get someone different every time, but whomever cleans my teeth that day is always gentle enough not to hurt my gums and considerate when it comes to protecting my eyes from splatter or making sure my shirt doesn’t get dirty since I’m coming from the office. After the cleaning Dr. Ponstroller does a thorough review of the health of your teeth. As the years pass by you learn to appreciate the quality of care they have for their patients. She is always concerned about the wellness of your teeth and offers outside of the box suggestions to improve your dental health and is never pushy. As the saying goes, a great smile goes a long way!
Bottom line, if you’re looking for that personal care, if you’re looking for professionalism, efficiency, promptness, advance facility and friendly staff, I would definitely recommend. I love going here for my dental needs. I’m always raving how great this practice is to my coworkers and friends and would 5 star recommend this place to Unilocalers as well.
Ps. I went to a different dentist 1 other time between the 3 years because my insurance plan had switched providers from my employer. It was night and day! Everything went wrong from the parking to the cleaning. There was absolutely no parking at this other place. This other dental place had me wait over 1 hour when I specifically asked that if it was going to be more than 20 minutes let me know because I will just grab something to eat and gladly come back and wait. Instead they assured me the wait time would not take longer than 15 minutes. Not only did I had to wait a long time. They upcharged for everything and their version of cleaning was flossing my teeth, which I could do myself. After my cleaning they wanted to charge me 200 for each quadrant for some extra cleaning. As a result, I paid extra to my insurance plan to go back to Total Dental Care.