The Pike Parking Structure

The parking at the pike completely ruined today, long lines, no clear signage, useless «security» standing around instead of directing traffic and expensive considering it’s nothing more than an outlet/​mall (when was the last time you paid to park at a mall?) I’ve been here 2yrs and avoided the pike because of the bad rep, well its well deserved and I won’t bother coming back. There are some great places to shop/​eat in long beach but the pike isn’t one of them, let this place die so something worthy of the name can replace it.

Horrible. Validation system often doesn’t work at various shops. They will often have to give you a «makeup» ticket which often doesn’t work. There is no attendant on duty at gates. It’s an automated facility. If you’re ticket doesn’t take there is no way to loop back into the parking structure. There is a help button but they just tell you to leave your car parked in the lane and block other cars. You then have to track down the office as they don’t come to you. They wouldn’t accept time stamped store receipt as proof for validation; unlike every other pay shopping center I’ve ever been too. Had to pay $ 14 when it was supposed to be free and then walk back to car again with people piled up behind. It’s THEIR fault their validation system wasn’t working, THEIR fault the «makeup» ticket wasn’t valid and «I» had to pay for parking. Whats wrong with this picture.
Signage was lacking on how to get to different areas. Whole sections were roped off as closed. Most all areas were one way. It was impossible to either get to were you needed to be or figure out how to get there.

I would give the Valet Parking at the Rainbow harbor 0 stars if I could. These drivers are running like chickens without a head.
My husband and I went out for dinner, and decided to use the valet parking instead of walking to the structure. After we paid for parking, we were asked to wait for them to bring our car. We noticed that people that paid after us got their cars prior to us. Our car was literally parked in front of the pay station, so I asked the cashier what the status of our was or if we could just grab they keys and we would get it ourselves, since we had been waiting for over half hour. She picked up my ticket and handed it to another employee. He searched for my keys in their key cabinet and a basket were they drop keys for the crazy drivers to grab them and get the cars, just to realize that my keys were missing.
They called a supervisor and he asked me to give him a descriptiom of my keys. When the driver who had initially parked our car was asked about my keys he said it was just a single key. I, trying to keep my calm, told him it was a full set of house keys and our home alarm remote control attached to my car key. The supervisor apologized and said they had overflow cars on the structure and called to see if they had my keys there. After waiting for an hour and forty minutes he asked if they could give us a ride home, for us to pick up our spare keys and gave me a formto fill out to compensate my keys.
With repetitive apologies they bargained to get us a cab to drive us home. Half way on our way home, the supervisor called my cell phone to inform me they had found my keys. My keys were found in another car. He once again apologized and handed us three free parking tickets, which we will obviously not be using since we will not be using the valet services again.
So park here at your own risk of having them loose your keys.

This parking structure was recommended as a pre-​paid lot for the day of the Long Beach Marathon– it was a terrible mistake! It sounded so simple: pay ahead, ensure you have a spot the day of the race… HOWEVER, with street closures (and an untimely freeway closure), the distance from the 710 to this structure — less than 1 mile — took 1 hour 45 minutes.
This whole setup was mayhem. It took people forever to get in the structure, the labyrinthine aisles were closed and signs haphazardly set up at random spots. After the incredibly frustrating trip from the freeway to the structure– it took far too long to find a space (we finally found one on the top level, 7).
Since this parking structure is about half a mile away from the starting line, we still had to make our way over there. We began our race over an hour after the starting time!
After the race, there was more fun to be had — the aforementioned signs thrown about the garage directed us in circles. We spent 20 minutes circling levels 7 through 4… We’d get to one area and hit a sign directing us back up to level 7.
Poorly thought out, frustrating, just plain awful. If you’re thinking of parking here for the Long Beach Marathon (or for anything where time is of the essence) DON’T!
Trust me, go anywhere else!!!

We parked here for the Long Beach marathon, big mistake! Their directions on how to get there, with road closures seems simple and helpful. Not! Everyone who’s parking there is going the same way. It took us 1 ¾ hours to park! The roads leading to the structure were like parking lots, .4 miles, .5 miles and 500 feet isn’t far, it was miserable. We were an hour late for our start time and we weren’t the only ones. My suggestion, find a parking lot/​structure with better access. Won’t ever park there again.

I’ve never been treated so rudely! I valet my car to avoid having to walk in the dark when I come out of a restaurant… not because I’m afraid of the dark but because I don’t want to deal with the night «elements» in Long Beach. So when I come out of said restaurant and find Valet has vanished— no sign pointing where to go, no attendant, nothing. Finally figure out that they are far away in the parking lot and I ask what kind of idiotic crap this is and get cussed out by the Valet Supervisor… Class Act Ameripark! I cannot believe that they came at me like street thugs. Really? Really.

This is a parking which is designed like a mouse trap. Validate validate validate. Without validation you are royally screwed. The parking rate is exorbitant. There are very few options to park nearby. So they milk you till the last drop. Do not lose that parking ticket otherwise you will have to pay maximum $. You are living under perennial stress once you park here hence do yourself a favor and seek entertainment elsewhere. Long beach town center is a better option. Three stars are for location which is close to all the shops and bars.

This review is for the attendant that helped us after the Shoreline Jam Festival at the Queen Mary Events Center.
We were directed to the structure for overflow parking but were essentially scammed out of $ 20 by the Queen Mary parking attendants.
Just wanted to apologize to the attendant at the structure working that night who had the tough job of informing us we had been scammed. Thanks for letting us know that it happens often and for helping us get our money back. We didn’t mean to give you a hard time, just wanted to know how to fix the situation.

I hate this fucking place. I lost my parking ticket and they still made me me pay $ 15 for a full day even though I was there for only an hour. I even had parking validation from H&M. fuck this place and their shitty expensive ass parking.

i’ve parked in this structure many times, it can get confusing having you go round and round on the same level just read the signs up on the ceiling to help. There is no attendant when exiting you must pay at the ticket kisok on the first level and make sure you get your ticket back cause you need it to exit. They have 3 of them two take only credit cards and one in the middle takes cash. Again follow the signs to exit they are helpful to getting you to the freeway. Overall the best place to park when going to Pike in Long Beach.

Yep, I’m writing a review for a parking garage, the experience was that nice! Parked here for the Long Beach Half Marathon expo and race day. First impression on a not-​so-​busy Saturday was that this was one confusing garage (lots of entrances and exits not open due to low volume and a road seems to run through it) that could use a serious face lift on the elevator, but close to the convention center and they validated when I picked up my parking pass for Sunday.
Race day, however, was an out-​of-​town runners dream. I chose valet for an extra $ 5 and was able to drop my car off upon entering the garage (no worries about where to put my keys!). Not only did I get a claim ticket, but also a wristband in case I lost my ticket or it got sopping wet as paper in pockets when running tends to do. Such an easy process to get my car back. Just scan the wristband and wait a couple minutes. Learned during the wait that the wristband was in response to valets asking last year if there’s anything that can be done about the wet (let’s be honest, a bit disgusting) claim tickets. Talk about responsiveness!
Brent was lovely to deal with both times. Highly recommend for any runners returning to Long Beach in the future when the valet option is available at this garage. Just don’t follow the mainstream way to the garage or you may be stuck for a while on race morning!

I live in East Long Beach, and when I’m tempted to drive over and enjoy the Pike, I recall all the negative experiences I’ve had with parking that everyone else mentions on this Unilocal topic.
It takes too much time… to find a space, park, walk to destination (if elevators are working), be seated at restaurant (hopefully not too busy), be served (was my waitress texting her boyfriend?), window-​shop, return to your car (Dude, where’s my car?), and finally wait in the intentionally poor designed parking queue to get out of the structure.
All of this equates to time which the facility will happily charge you for. No thanks, when I can patronize businesses on the East Side without any of the extortion.
Finally, if the Pike association would adopt a sincere interest in attracting satisfied customers, they would look closely at what’s keeping them away and remedy the situation. I have a suspicion they are well aware the cash-​generating-​cow is precisely where they want it, in spite of their belly-​aching about lack of business.

Bottom Line: Avoid at all costs! It will be cheaper to just park on the street or in another lot.
I lost $ 24 dollars at this parking structure.
My parking validation ticket got stuck in the payment redemption machine. I explained that my ticket was stuck in the machine, but all the employee could do was tell me to wait for the machine to return it.
After waiting for 30 minutes we got tired of waiting for their malfunctioning machine to «return» the ticket, assuming that we could just explain to the employee and pay the usual $ 5 price for parking.
Nope, the employee was no help. We explained our situation, and all she could say was, «if you want to get out of here, you are going to pay the $ 24 lost ticket fee.»
Let’s just say my friend and I were speechless! I payed the «lost ticket fee» and just left. My bank will be getting a call from me tomorrow, and I will be refuting the charges. It’s not my fault that their machine malfunctioned; and I refuse to let them steal from me.

Lost my validated parking ticket and had to pay $ 24 for 3 hours. Then I couldn’t find my effing car and had to ask an attendent to help me. My 3 stars are for the attendent who didnt make me feel stupid for not being able to find my car.

$ 25 friggin’ dollars? REALLY? I ONLY parked here to patronize the Pike businesses, and because I decide to stay longer than 2 hours, it’s $ 25 friggin’ dollars? No thank you – EVER again. A couple of my friends got caught up in that also, until I helped them get wise.
Valet is cheaper. Yes, valet is more economical! Park valet for $ 6 until midnight. Now if you’re having fun at 11:55, you’ll have to leave to retrieve your car, but that’s a WHOLE lot better than $ 25.
Other:
one way in, one way out
hecka-​long line at the exit (3 attendants for the WHOLE structure)
5, maybe 6 floors of parking

Arrived at 3:00 on Sunday afternoon. It took us 20 minutes to park! Not because it was hard to find spots, but because THE ENTIRE WORLD WAS TRYING TO PARK and there was a long, solid line of cars entering the structure. EVENTUALLY two employees showed up to try to direct traffic but they didn’t do much good.
My complaint isn’t with price, but with layout. It would’ve taken less time to park up in the neighborhoods and walk than it would have to pay for parking here. Never again.

Great employees. Great managers. Well lit, well-​designed garage that holds thousands of cars. If you’re new to garage-​parking, the rule is if you are being followed by other cars, DO NOT squeeze into an available space if it’s too complicated. Just keep going up, having faith that you’ll find a spot at least on the 7^th floor.
But the price… that ruins everything. Long Beach is getting rich with the Pike partners. They need to spread some of that wealth and build a parking lot somewhere with a bus that takes us to the Pike area.

All you 1 & 2 star haters… ITS A PARKING GARAGE PEOPLE!
C’mom peeps, its conveniently located to the restaurants, movie theater and aquarium. Its well lit, has working glass elevators, its clean and I had no problem getting in & outta there. It only sucks if YOU forget to validate.
Haters go back and give this place another chance.
–Peace

Hit and run…
My baby (car) got hit in this structure…
Distraught and depressed…

Reviewing the Pike VALET parking by the retail/​restaurants between Gladstone’s and PF Changs.
So the free parking (with validation) was closed off apparently because it was full. So our option was to valet it or park it at the meters off Shoreline Drive.
What a frggin’ jip! Highway robbery I tell you. $ 6 for valet. I wasn’t even there for an hour at Famous Dave’s for lunch. Are you kidding me? Plus $ 2 to tip the valet guy. I would think that if you ate there at one of the restaurants, you could get a discount or even free parking at the valet parking. I’d still tip the guy, don’t worry. But $ 8 to park for 50 mins sucks.
Sorry Pike Place management… you’re taking all my $$$$ for parking. SUCKS!!!