Schumacher & Farley Plumbing & Heating

Quick and Professional Service! That is what you’d hoped for when you have no hot water running through your faucet/​shower. And that’s exactly what Schumacher & Farley provided! Fred and Max (?) were courteous and straight forward with what needed to be done to resolve the issue. Fred also checked first to see if my old water heater was still under warrantee, to possibly save me some money (unfortunately it was not) but nonetheless it was a very proactive approach in resolving my issue and that to me says a lot about the company. Must companies nowadays don’t care about the client, they are only concerned about getting paid. Everything was completed in 3 hours — I never expected that. I am a satisfied customer and I highly recommend Fred and his team from Schumacher & Farley!

This was a couple of years ago, but still…
My family used this company for over 30 years. I had a backup in the sewer line from the street to the house. They contracted it out to one of those sewer and drain cleaner outfits that charge $ 99 to snake the entire line. When I got the bill, I was charged a service fee AND the fee of a licensed plumber. When I complained, and told them that they charged me twice the amount for making a phone call, they took a few bucks off with the attitude that they were being generous and I was lucky to get a discount.
They do great work, but I can’t use them for being such snakes.

We wanted to update our old boiler and put in a new hot water on-​demand system. I went by the reviews on this site and we are not disappointed. Up front pricing and they were able to start the job within a few days. Fred was very professional and clearing stated and went over our options. Jerry, Phil and Nick were great. Knowledgable and respectful. We are now a «Service Partner» with Schumacher and Farley.

Excellent prompt service, up front pricing, and dedicated professionals is the experience I got when I called Schumacher and Farley. I had the pleasure of having Fred inspect the issues with my water heater as well as walk me through the process we would have to go through to get National Grid to turn the gas to my house back on after having had it shut off due to a detected gas leak. Phil came to do the actual servicing itself and did a fantastic job of fixing any and all issues identified. He also was great at making sure I was actively aware and fully understood the need for any work that was done while servicing the issue. I will absolutely be using their services again if any plumbing or heating needs arises in the future. Schumacher and Farley are true professionals and I would highly recommend their services to everybody.

I returned home from out of town and saw water leaking from my «new» 2009 installed Weil McClain water storage tank. I checked out a few Unilocal listings and these guys sounded good. They got back to me right away and sent someone over the same day, Friday afternoon. Fast. There was an $ 89. service visit fee and that seemed fair, I could tell they were going to be good, so I had no problem with that. Lesley came: he assessed the situation and called his boss Fred who I had spoken to on the phone. A short time later, Fred got back to me to say that they were not sure what the problem was, but the tank might be defective. The old/​new tank was still under warranty and Fred spoke directly with the company relieving me of the stress of doing that and ordered it, apologizing that it would not get installed till Monday, no sweat, it was still working OK just clearly leaking. The middle man company that supplies the tank from the manufacturer charges a fee for that btw, highway robbery in my opinion, like $ 200. so your tank may get replaced for free cause it’s defective but you still pay someone to do the paperwork! Fred got that fee lowered for me because as he said, he wanted me as a new customer and I happily signed up for a yearly plan with them to do my boiler check and cleaning paid out by the month, perfect for me, just the way I like it. Fred was on the job checking Lesley’s work at the end, and they hauled away all the old parts, packaging etc. Clean job! Quick! Painless!
I was particularly happy that they offered me a reasonably priced yearly plan: I don’t live in the city fuil time and have 2 rental apartments; I want to keep my people happy and the building running smoothly: I have confidence that this will happen. My old heating guy, was great, installed a new high efficiency boiler for me but went all «prima donna» when I complained once, about a $ 550. bill I got from him for an emergency call of «no water in building» that was solved by rapping a wrench on the pipes. Wanted to charge me a $ 650 a year maintenance plan. His way of getting back I guess.
So, so far great with Schumacher & Farley.

Fabulous and friendly. This company is dependable, trustworthy and not in the business for ripping off people. They are efficient and tell you how it is. Jerry and crew were professional and knew exactly what they were doing. I highly recommend.

Just wanted to say how unbelievably reliable dependable, and trustworthy these guys are! I had an emergency and called my regular plumber that I’ve had for years, and they had the nerve to send some sketchy sub contractor to my home with my 6 month old. First and for most, let me say there was literally no heat in my home! It was freezing! And to think you would call someone you knew for years would come ASAP ! No I get some guy that Ive never heard of ! Anyways, I called up Schumaker & Farley, who I’ve never used before and they came in 20 mins! And not only did they come in 20 mins ! But it was the owner who came! He was honest and he worked with my budget! He explained everything to me in detail! Unreal! And after he explained everything and we agreed on everything, he came back that same day! (literally one hr later. Because he had to pick up parts and what not) He was finished fast and did not even leave a spot on the floor! Honestly they are amazing and my family and I will be a client of your forever! Thank you from the LaRosa Family!

Attached you will find before and after photos of the repair that Philip Legotte was able to carry out very neatly to fix the leak in the bathtub drain, in spite of the confined space through the ceiling where he had to work, and with no complaints. He is a fine tradesman!
I had been so disappointed over the past few years by inept so-​called professional plumbers that I have been doing my own plumbing repairs in my 5 family 1876 townhouse, but this job was too much for me. The before picture of the bathtub installation with the drain flange directly on the beam is just one example among many of how my total renovation in 1991had been poorly plumbed. After reading all the positive reviews, I felt less skeptical and decided to give Schumacher and Farley a chance. Philip came to his appointment on time to estimate the job and I was reassured when speaking to him because he answered me sensibly. Fred arrived soon after as he said he would.
Philip gave me 3 reasonable price and work options to solve the leak issue. The bathtub was installed in 1991. Since the ceiling was already open to access the leak, I realized that it was wiser to opt for a complete replacement of the Gerber trip lever drain system instead of replacing a few parts of it to save a little money.
I am a 70 year old retired artisan, yet I still like to do my homework to understand the parts and procedures for mechanical work to be done in my house. It was a pleasure to speak to Philip and to Fred who appreciated my participation and research. However, they were well ahead of me and knew exactly what was needed with no delay in getting the parts. I also appreciate their preference to use American made or very good quality parts rather than the cheap products sold everywhere. They replaced the old with a new drain system that very day in a timely and professional manner. Philip was also able to saw out a small portion of the beam so that the flange would not sit directly upon it, which the original installer should have done in 1991.
I finally closed the ceiling after waiting a couple of weeks, just in case a little adjustment had to be taken care of, but that was not necessary. I am very happy with Schumacher and Farley. They show respect for their trade and their clients. It is my pleasure to recommend them.
David Linker