Appliance Factory & Mattress Kingdom

Possible the worst buying experience of my life. From my experience, any money that you might save will be taken by lost time dealing with their customer service and fixing their installations. I purchased a range top stove and washer from AFO in 2013. The installation team left a 1/​8″ gap on each end of the range top and told us that they don’t worry about how the product looks and that the price just included a basic installation. We paid $ 300 to fix the installation
Now even worse… the washer’s three-​way valve was over tightened during installation and the gasket leaked water that flooded our basement carpet. After three months of AFO ignoring our visits and requests for resolution, AFO said that our claim was denied and that we could «talk to their lawyers» if we wanted to have any further conversations. From my experience, I would not recommend trusting these folks with any of your business. Please see my case with the BBB for more updated information.
Also, here is the link to the other review page for Appliance Factory in Longmont. The store in Longmont has other reviews on an older page.

Matt provided outstanding customer service and made the entire process easy and fast! Good prices, products, and people!