M and M Heating, Air Conditioning and Plumbing

Reliable, trustworthy, friendly and honest. The only heating company I trust after being price gouged by others. Today, during a routine furnace servicing, Brian was able to locate and fix a gas leak in a water heater poorly installed last year by another company.

My two ac units are out, so I found them on google and called them schedules the next day morning at 8am. They didn’t came out till 8:45, because the technician report to work at 8am. Anyway, long story short. Pathetic technician Sean came and checked right away. He was very nice and said the one unit has a blown fuse, and the other one need a new thermostat. He took his time to fixed for me and recommend me the other things need to be done like the belt and filters. Very nice guy and very knowledgeable in his work.
He came back in the afternoon to check again make sure everything works. Again, very nice guy. Thanks, Sean.

Had these guys out to look at AC unit. Tech fixed a switch in the unit, and cleans it for $ 350 (it is still not clean) then tells me it needs a bottle of «stop leak» and a few pounds of Freon… about $ 750 in repairs. He then proceeds to sell us on a new AC unit and furnace. for $ 7000! Fortunately I had another company come out the next day and they said the Freon was fine-​showed me the gauges– and that they would not add any, as it would actually be bad for the unit. They felt the unit was working fine, and left for the $ 70 service charge. They saved me $ 7000. It is to bad that these guys tried to up sell me so much, I was looking for a long term service relationship, but now I would not use them again. It pays to get second opinions…

Expect a $ 300 up charge for repairing a capacitor. If air conditioner is buzzing
, buy your own and do it yourself

When I purchased my house I knew that the A/​C, water heater and furnace were going to have to be replaced. I read many reviews and M and M had the most impressive list of satisfied customers. Also I had a personal referral from a family member that recommended them but I still got quotes from several contractors. Boy was I happy I chose Eric and his team. They were professional and up front about what was going to happen. I was happy with their competitive quote and their samples of work. After Eric gave me a quote I booked his staff to install everything within a few days. I couldn’t be happier with the end product. If you want it done right and at a competitive price it doesn’t get any better than M and M heating and Air Conditioning.

Eric and Team Brian and Cody, did a great job installing our AC last week. They were professional, on time, communicative, and respectful. Out of all the bids we got for this job, Eric Meiers is the only person who asked to look upstairs for vents and air return. He is also the only one who gave us a thorough, written explaination of proposed scope of work and products. Competitively priced.

Our A/​C stopped working and so we called this company and made an appointment.
The appointment was set up by my husband and he tells me he was told a $ 45 service charge would be required plus $ 45 for the first half hour of work (but that second part was a bit unclear and we were unclear on this until the owner explained to me, the bill was a bit surprising initially) make sure you understand this as it means the minimum chagre is really $ 90! This is still in line with others in the area. We were told they would be here around 2:30−3 but it wasnt until 4:45 or so that my husband received a call that the service man would be arriving shortly and they arrived at 5:15ish. The part we needed, according to the information on our receipt, sells for $ 20 – 30 online. We were charged $ 145. This is more than a 400% markup… Based on my research, a part like that should be more 100−300% markup so I felt that this was high. It may be that the part is more specialized, I can only go off the information I was given, but if that is the case, perhaps markup amounts were lower.
3 hours later, my house was still extremely hot. I don’t know how long it is supposed to take but we received no information on that.
Plus side, my husband and I agreed that the service man was nice and quick. After we called and complained, they came out the next day and apparently hadn’t checked the freon levels, which also needed to be fixed (freon is being phased out and is very expensive, which added more to our bill but it was this or a new unit and I did check to confirm prices for the gas were consistent, didn’t feel a concern with this) Now the air is working and there was no second charge for service so I bumped to 4* but that’s up on rounding since I would have expected everything to be checked the first time and would have appreciated more information on when to call back if it didn’t work the first time.
*Note: review reflects my opinion but I have discussed this service call with the owner and he is very keen to make sure you are happy and we will most likely use them again ourselves when something happens, just go in with eyes wide open regarding that this is an expensive household repair.
Update:
The owner contacted my husband as well and was very helpful in resolving several of my issues, including what I saw as an overcharging of parts and for the «extra service charge» not being properly explained.
He worked with us to address all the concerns and we are both satisfied as of this time with this company.

Boy are these guys fast, efficient and good! No BS, just straight forward and very friendly.
Ten year old A/​C seemed to be getting tired and I called to schedule a general maintenance service call, AKA check it all out, to make sure everything was good. I figured they’d schedule something in a few weeks as it wasn’t an emergency. No, they had a reschedule with someone else and within an hour, someone was over looking at the unit.
The technician was very knowledgeable, gave me his opinion and options. No BS, just the facts, cost and I approved the work.
VERY HAPPY with their service will ONLY call them from now on!

I had M&M install a new furnace and a/​c unit. Eric and his team did a great job — from the informative & educational explanation of needs, to explaining how the process would go, to offering me a competitive price, to actually doing a great job and finally to solid follow-​up to ensure everything was as expected. Truly a professional & caring contractor that I would highly recommend!

Fair prices. Fast response time when we had a heating emergency. Friendly employees.

These guys are AWESOME! My dad was having problems with his air conditioner and it has been scorching. I asked them to go out to his house and bill me. They were fast (next day!) and it was an easy fix that really cost just the visit fee. It was great — honest, very pleasant, and extremely helpful. I really like having home specialists and I can trust and these guys are it for me in Longmont. Thanks for the really great service!

I called M&M to go out to a rental property I have outside of Lyons. They had never been there before, and I was honestly very nervous about what might be wrong with the A/​C. One company who had serviced it last year said I needed a whole new furnace and A/​C.
The M&M folks were courteous and serviced the A/​C to get it working great again for less than $ 100. That is a BARGAIN. They also called me to make sure I was ok with the charges, which I really appreciate.
The only reason I didn’t give them 5 stars is that they couldn’t get out there for a couple of days — not a huge deal, but a same day visit would have been perfection (perhaps unrealistic, though).

Had an underperforming whole house swamp cooling system. Eric went through the entire system, found the problem and substantially improved the systems performance. Very professional, knowledgable and thorough. I will be calling them first from now on.

They are easy to work with and go out of their way to give exceptional customer service.
We got a new furnace in 2010 and even though the labor warranty was expired, they
would not charge for a service call!