Universal Tire & Auto

I wish i found this place sooner! So helpful, friendly, and knowledgeable, and I have never been offered a better price for the service I received. Most shops try to talk you into repairs you dont even really need but this place only recommends something they really feel is necessary. I came in yesterday for an oil change and they suggested new tires, which I definitely needed, gave me a quote on the price and were understanding when I said I would have to think about it. Called in for the tires and got an appointment the next day and after the repair they checked everything else out for free and let me know I was good for X amount of miles. No scams, no unnecessary repair suggestions, just genuine concern for their customers’ satisfaction! I will definitely be recommending this place to any and every one!

Extremely poor service here. I purchased a Groupon a couple of months previously, had the oil change done on my car and brought my wife’s car in for the same. Sometime in between, the «rules» had been changed; now an appointment is required, and no longer can the Groupon be used without an appointment. I had called prior to bringing in the wife’s car; nothing was mentioned about needing the appointment to get the same deal, or about the rules changing about using the Groupon. Very I satisfied; I highly recommend going somewhere else.

This is the third time I have been there. I dealt with Josh today. He did a phenomenal job. He was helpful and went above and beyond. They do a great job fair on the price and as quick as could be

I had been looking for a good mechanic in the Winter Springs area and passed by this location in Longwood several times. When my van started overheating at stop lights, and smelling of gasoline I knew I needed it fixed!
The mechanics and owner here were fast, helpful, and honest. The lobby was clean and kid friendly, they even offered sodas and chips, which was s big hit with our three little ones! The van was quite a pricey repair, as it was found to be the fuel pump and the fan assembly was broken, but the owner was able to offer us a credit card to help with the cost, as we were Home Depot card holders– and it went through the same bank for approval of $ 700! That helped out immensely!
The work was completed in an afternoon, it only took around 4 hours. When I went home, my dash lights weren’t working, and when I called to tell them the next day, a Saturday– they said I could bring it back on Monday (since I was out of town that day.) Thankfully it was just a blown fuse, which they replaced free of charge! That’s great customer service, in my opinion! We will definitely be returning here for our car care needs!

These guys were an absolute pleasure to deal with. I really can’t say enough good things about them. Recommended!

This place does not even deserve one star. I presented a groupon the owner refused to honor then Proceeded to argue with me, a potential new customer. Tried to charge me 3 times the amount of my groupon deal. A complete waste of my time and yours. Buyer Beware the bait & switch!

Came in for an oil change and ended up also getting a new belt and air filter since both were in dire need of being replaced. All the staff, from the mechanics to the front desk assistant, were extremely helpful and provided great customer service. The prices are reasonable and the service was timely especially for a Saturday. The owner himself was here and walked me through everything that would be needed for my car as well as the cost breakdown. The waiting area is comfortable with snacks and drinks for customers as well as a play area for kids. If you need any type of service for your car, this repair shop would be an excellent choice.