Lorton Shell

An older American mechanic so so so weird and terrible
The way he talking with Asian customer when I asking question. He is very impolite way to reply customer
I never ever come back

There is a short elder man that works there and at the sunoco across the street I think he is from pakistan and name is Youssef. OMG I have seen this guy absolutely unnecessarily rude to customers on numerous occasions at both locations. He doesnt know how to talk to the customers and if everyone that needed to post a complaint did, i’m pretty sure the business would be in trouble. Something has to be done about his customer service skills. I also see him cleaning up outside the gas stations. Maybe that should be his permanent position for the safety of us all. Just saying

This is a Sunoco now. Just popped in with our three small kids and husband to buy gas and snacks and use the restroom during a road trip. The attendee behind the counter (somebody Kahn) was absolutely awful and used the F word at my one year old when our little boy picked up a mini soft pack of tissues and put it on the floor. When my husband told the employee that language was not appropriate around our young children, he glared at my husband and didn’t even respond when we left and told him nicely to have a nice day. I’m sorry we stopped there and recommend no one else to!

This shell station has a full atop body service center attached. They have eight pumps total A very small convenience mart. The reason that I’m giving them three stars is because with all the traffic from the autobody place. As well as people filling up the gas tanks it gets a little bit crazy.

The battery on my car died right infront of this service shop and the mechanic refused to sell me a battery or jump my car. He told me to wait until Monday morning (It was Saturday morning). This is the worst service I’ve ever had anywhere it’s absolutely up surd how this guy does not want to help me jumpy car that’s infront of his shop.

Oh goodness! It’s a gas station people. Nothing to see here. I pump my own gas, unfortunately, I never go inside for snacks, the gas is consistently higher here than other nearby locations, but it’s conveniently located across the street from the freeway. I only come here when I find myself to lazy to drive to costco or in dire need of gas. I don’t think I’ve ever filled up here, because the gas is so expensive.

gas prices very high, and something is wrong with there tank, it takes more money and gives less gas. shell; you have disappointed me.

I’ve been coming to this location since 2004. But lately only for gas.
State inspection line to the left of the gas pumps. Usually open around 7. Get there early, the line can get long. They do normal maintenance on cars. No collisions! Open till 2pm on Saturdays!
Gas is a little pricier than other stations BUT it’s right off 95 so it makes sense.
They have a TV in the waiting room but only 3 or 4 people can be inside waiting at a time. Most places have free coffee they don’t but its ok.
If you want to get on 95 from there take the road to the SIDE rather than going back on the main road (Lorton road) because it takes you straight to 95 and it’s safer. Lorton Road can get congested and people may not let you in the turning lane right away. No mercy on the roads of Lorton.

Higher than normal gas prices

I read the other reviews of this place but my visit was very fine. I went in for an auto inspection and emissions inspection. The whole thing lasted maybe 15 minutes, the staff was nice, and thats about it. For those who are concerned about how the place looks… how clean do you really expect a auto mechanic shop to be?

Took my car in for an safety and emissions inspection as I live in the area. They reported that my headlight needed replacing and there was an exhaust leak. I took it to my mechanic I usually use and there was a small emissions leak, but the headlight was fine — nothing wrong with it. What a scam. I guess they thought I would not take it somewhere else to be fixed and just have them do it. While I could have taken it back and had the reinspeciton for safety for 1 dollar (due to VA law), I ate the 16 bucks just not to go back there and paid my mechanic to do the inspection again.

This place has really gone down since all of the construction and bridge closing a few years ago. Prices are ok, cheaper at the nearby exxon. Not really the safest feeling station, but close to the road and convenient.