Although I reside in Menlo Park, I have been using this small business for 19 years. I bring my tablecloths here and they are done perfectly. I also have them launder shirts, and clean sweaters, trousers, and blouses. The owner is a sweet kind woman who is eager to please. Sincerely, Eileen Kornblum
Mina M.
Place rating: 1 San Francisco, CA
The most TERRIBLE customer service I have ever experienced! I took my wedding dress here to get dry cleaned. When I went back to pick it up, the lady handed it to me without saying anything, probably hoping I just wouldn’t notice all the dirt stains still on the bottom of my dress. I of course wanted to see how the dress looked, so I undid the wrapping and there and behold, the dirt was still there. When I asked about it, the lady didn’t act like she cared one bit and said she can’t do anything about it. I would have to talk to the guy that does the cleaning at another location. When I said that I ‘d speak to him, she said I should use my cell phone. She didn’t even offer for me to use their phone. He basically said he tried to take out the stains and too bad, then proceeded to hang up on me. When I asked her what she can do, she said that she already paid him and she’s not going to lose any money, so that’s that. No discount, no attempt to send it back, nothing! I will NEVER return and advise you to take your clothes and money elsewhere!