911 Plumbing Services

Timely, friendly, helpful, reasonably priced, and knew their business. All the things you expect from professional service.

When our usual plumber told us he was busy on a remodel and couldn’t come out for several days we panicked. It was Sunday morning and our kitchen disposal was backing up and so was the clothes washer. We were afraid to use the dishwasher or any other appliance that used water and we couldn’t do dishes or laundry. We simply could not wait 2 – 3 days. So I went on Unilocal.A few plumbing places with 4 – 5 star reviews said they were open and could come out quickly but after placing several calls and getting «not til mid-​week» as an answer, I was getting worried. Then I called 911 Plumbing Services and a nice man said «sure, we’ll have someone out within the hour. What seems to be the problem?» I couldn’t believe my ears! I explained the problem as best I could and he gave me a quote. Within an hour Greg called and said he was arriving at our front door. After a number of trips to the ‘clean-​out’ in our yard and down to the basement, the problem was fixed. And the quote was still good. 911 Plumbing saved the day for us and prevented our week from getting off to a terrible start. They kept to their quote and Greg was courteous, professional and prompt. I will be calling 911 Plumbing again for sure!

Garbage disposal backed up and shot water out the washing machine! Crazy problem on a Sunday afternoon. We called 911 Plumbing at 4PM and they sent someone to our place by 5:30PM — and that someone was Greg. Greg was courteous, professional, fixed the problem, explained it to us, and left the place spotless. 5 stars!

Very nice and professional. Both Vic and Sam worked really hard. Even wanted to play with my son after!

Greg is an angel! 911 has not even come to my apartment yet but I already love them. I called last night around 11pm with no hot water (for about 24 hours at this point) and they were completely booked up. Greg said he would call me back in an hour regardless if he could make it work. True to his word, he called me back an hour later and had no availability for another 40 minutes. At this point, it was midnight, I had exhausted all other options and was extremely frustrated. I declined the service so I did not have to pay the overnight fee. I have to say Greg was incredibly understanding and assured me everything would be okay. He did not have to sit on the phone with me and calm me down, but he did! I called back this morning and booked an appointment for tomorrow morning. Im sure the their plumbing skills match up to their customer service. Thank you, Greg!

We knew we’d be getting into some plumbing adventures when we bought an old house, but what we didn’t know is how much trouble the previous owners had set us up for. So when the main line got the mother of all clogs at 10pm, we were stressed. We called these guys because they were the first result after doing a Unilocal search by our zip code. Turns out, Unilocal was fibbing and they didn’t service our neighborhood. However, they sensed our frustration and sent someone out anyway!
Vic showed up on our step within half an hour, with a helpful attitude and ready to work. He was very knowledgeable and worked for over an hour to get rid of a hunk of nasty. The price was very fair and we knew we wouldn’t have to look over Vic’s shoulder to make sure he was doing the work. Our drains are all working beautifully now and we couldn’t be more grateful. Awesome company!

Greg and Sam were able to take a look at a new purchase for us and let us know what would work and what wouldn’t. They had to make a run to the plumbing store for a replacement part to a valve that was stuck, but got things hooked up in short order. They were both courteous and spoke to me like someone who has basic plumbing knowledge and is not totally clueless, which is always nice.

I’ve used 911 Plumbing twice now. I had Vic and Abel the first visit and Greg and Sam the second. All four were very professional and did a fantastic job. Highly recommend all of these guys.

Follow through today was amazing — Kevin was prompt — introduced himself and described what he was going to do and did it — something that the plumbers from earlier in the day failed to do. Kevin said «id like to think ill drain your pipes not your wallet sir» well priced right and this was the second time I’ve used 911 and will be my goto from now on!
Thank you Kevin!

Very pleased with everything. From my first call to Kathy at the office to the call prior to our technicians arrival. Including the actual service performed. Our guys names were Abel and Vic. I think Vic was the guy that actually installed our new kitchen sink. He did it quickly and efficiently. It’s not his fault the faucet we bought didn’t do what we had hoped it would. And it wasn’t his fault that there was a humongous weight attached to the hose below the sink that jammed every time we pulled the hose out to clean the sink corners. As a matter a fact Vic was very patient with me and my grief. He spent extra time rigging the weight so it didn’t jam. So we very much appreciated his efforts.
We’ll definitely call this company again for all our future plumbing needs.

Mike was GREAT! He went out of his way late on a Sunday to get the right snake to unclog our system. I called 911 with guests coming for dinner late on a Sunday. So grateful!!! God is good.

I had an emergency situation last night with a broken bathroom sink pipe. It was after hours, water was leaking fast from under the sink and the hot/​cold water shutoff valves were not working. I called 911 Plumbing Services in a panic and the operator was calm and friendly. She dispatched a crew that arrived within 10 minutes (unbelievable) and they stopped the leak, replaced the pipe and valves, installed a new faucet and cleaned up when they were done. They were not cheap, but they were fair and did not take advantage of my desperate situation. I’d use them again and recommend them to others.

Thank you for the promptness and the price point.

Mike and Greg are great! Quick prompt service — fixed the leak under my sink and gave us a first time customer discount too! I am a fan! Would totally recommend them!

My initial experience with 911 plumbing was not a positive one. Their tech was having issues with his cell phone and was working on an emergency issue prior to my appointment so he was unable to update me on his ETA. The job took longer than he had anticipated so I ended up cancelling my appointment because I couldn’t wait any longer.
That same day of of the owners Greg called me to apologize and explain what had happened to cause the delay. After listening to my frustration about it he offered to send out a tech the next morning at no charge.
The tech arrived on time and was very professional, courteous and also apologized for what had happened the day before. I’m very happy with his work and the way the situation was handled. I would recommend this company because I know if I refer them to someone and they have an issue, 911 plumbing will be willing to correct it in order to create a positive experience for their customers.

Tonight after most plumbing companies had closed, we had a pipe burst and our bathroom was flooding with water. We turned off the water main, but the water still wouldn’t stop. After frantically calling several other 24-​hour plumbing companies and getting either voice mail or no answer at all, I called 911 Plumbing Services and was absolutely shocked when a real person answered the phone. She told me she could have someone out there in a few hours between 9:00 — 11:00 pm. She called again at 9:00 and said they would be there in 45 minutes.
It took Mike (plumber extraordinare) less than 45 minutes to arrive. He quickly stopped the water, assessed the problem, and formulated a solution. Within an hour he had cut into the wall and replaced the part of the pipe that had broken. Best of all, the price was extremely reasonable considering the nature of the problem and the time of night that it occurred.
I truly can’t say enough good things about Mike. He was kind, respectful, professional, and he did an awesome job. He’s a fantastic representative for 911 Plumbing Services, and I’ll never hesitate to call them again.
Thank you so much, Mike and 911 Plumbing. You guys are lifesavers and absolute rock stars!!!

On time, polite, solved simple plumbing problem, quickly and efficiently.
thank you Mike & Abel.

I had a very leaky tub right before going out of town. I called and initially they weren’t sure they could get someone out so quick so I called «the smell good plumbers» who said it would be $ 79.00 just for the estimate! No thank you!
This place called me back, was able to get someone here, give me a free estimate, fixed my faucet & saved me from worrying while out of town.
Mike was the plumber and he fixed the problem in less than an hour. The price with parts was only $ 150.00! YouTube said I could’ve DIY’d it for about $ 50 so that’s not really a bad markup for the time and frustration hiring a pro saved me!

TALK ABOUT PROMP SERVICE!
Lovely gentleman patched me in with a plumber to come out right away.
Hysterical with my bathroom sink overflowing, he was able to dodge the drama and
get right to the point.
THANK YOU!!!
Snap

MIKE AND GREG!!! Just left my office building where they hooked up my fridge to the water pipes. I’ve been living like a peasant having to buy bottled smart water everyday for the past month so I don’t dry up like a sponge. I’m in a building with a lot of other businesses and they were able to get here early and add a whole new pipe, get the fridge hooked up, and the water back on all under 30 minutes! So I didn’t piss any of my neighbors off :) THANKS GUYS!
Would highly recommend this place! Everyone was super helpful.