One hour… One hour … OMG… I waited one hour for my food… All I got was 4 bean burritos and 2 chicken tacos… I saw people who came in after me come and go… Like is this bad karma? I hate this … I came here after work…
Amy S.
Place rating: 1 Brea, CA
First and last time I ever stop at this Del Taco. Service was so crappy, people that were waiting to order just straight up walked out after waiting 5 minutes and no one coming up to help them. There was a man who was there prior to my arrival. He was apologizing over and over because someone took his food when it was at the bar and he was asking for the(presumed her to be the manager) manager to remake it. He said he was sorry probably a dozen times. The woman just stared at him, with a blank look on her face, like she just couldn’t understand why he was asking her to replace his order. She apparently decided she would and then he patiently waited. And waited. Any waited. People were coming in and going and he STILL wasn’t getting his food. He had to ask again for his meal to be replaced, she never took care of it for him. Poor guy had to practically beg to get the order he paid for and never received. I was fortunate to have to deal with her as well. When I gave my order, she didn’t awknoledge me, no look up to greet me, no friendly hello, nothing. We didn’t even make eye contact as a matter of fact. My total was $ 5.86. I gave her a $ 20 and said to hold on, that I had the .86. I gave it to her and she still insisted on giving me the incorrect change. TWICE. How difficult is it to punch in $ 20.86 and give you back $ 15?! The floor was trashed. Wet, sticky, trash everywhere. And the Parking lot looked similar. ZERO pride in their establishment. I get it, it’s not Morton’s but still, have some respect and pride in your job.
DK D.
Place rating: 1 Los Angeles, CA
If I were giving stars for how well they mess up your order, they’d get a five. Hey, here’s an idea. Have your moron drive thru cashiers A. Repeat your order back to you. and B. Give you your receipt. It shouldn’t be my responsibility to pull in your parking lot and open the wrapping to see you’ve given me something completely different than what I’ve ordered(which was so simple it’s almost impressive to get it wrong). Here’s another free idea. Get a screen. Every other place has a screen to display your order, because every other fast food business understands you can’t count on the people who push the buttons on the register. Maybe that’s why the most incompetent ones go there. If you ever catch up with the rest of the industry, I guess I’ll never know as I’m done with this place. More likely is this place will finally go the way of the Del Taco that was on Santa Monica and Highland. I’m sure we need another Walgreens.
Jahcobie C.
Place rating: 4 Los Angeles, CA
All I’ve got to say is: 3 beef tacos for $ 1.09 on Tuesday 3 chicken tacos for $ 2.09 on Thursday The staff work as hard as they can. Never have had a huge problem. Go home watch some netflix and chill!
Jennifer M.
Place rating: 1 Los Angeles, CA
I love Del Taco but not this location. I have tried to give this location a chance, but nothing ever changes. The food is usually cold, particularly the fries, and service is extremely slow. Customer service is quite bad here, especially with employees Gabriel and Claudia. Claudia at the drive thru routinely gets the orders wrong and when you patiently bring it to her attention she gets angry and snappy. Gabriel isn’t much better as he raises his voice to you if you ask him a question. This location was a replacement for the location on Santa Monica that is now a Walgreens, but there is no comparison. The Santa Monica location had great customer service, and this one does not. Tried calling the customer service number to complain but they don’t care at all. I have learned my lesson I will not be going back here.
Jereas M.
Place rating: 1 San Diego, CA
45MINUTESINDRIVETHRU. Who the hell waits this long for some burritos? Before anyone asks why I didn’t just back up, there were two cars behind me and one car ahead of me. This has been THE worst fast food place I’ve ever been to. The person taking your order is rude, very short, and wants you to have your order ready. Dude, I’ve had 45 minutes to pick what I want to eat. I hope management reads this. I will never come back to this place.
Myanh D.
Place rating: 1 Burbank, Los Angeles, CA
My husband and I wanted to stopped for a quick lunch and found this Del Taco. After we made our ordered, we waited till 20⁄25 mins to get our food. I decided to asked what’s going on with our orders. They forgot about it. Finally we got our food, but they didn’t give my husband what he ordered and my food was stale, and felt really sick after ward. Now you can judge/decide for yourself if it’s worth it here.
David M.
Place rating: 1 Oakhurst, CA
Terrible service. Was just there Monday at 3:45. I Had a very simple 8 dollar order and they only gave me about half of what I order and of the half that I received 2 items were wrong. Friendly service. But bad effort and sloppy food.
Nersis B.
Place rating: 1 Glendale, CA
Thee worst del taco. Very slow service and they take forever to make your food. Place is filthy
Kevin Z.
Place rating: 1 Temple City, CA
I just got back from the drive through. While I was waiting I happen to hear frogs. Which were next store. I ask the employee about it and she answered rudely. I received my drink and food and she walked away without saying anything. To assure myself I asked her if that was all of my food as she walked away. She didn’t bother to turn around to answer but I did faintly hear her say something. So I spoke loudly and asked her again if there was anything else before I drove off and she turned around and answered with an attitude. So then I get home about 20 minutes away and they forgot my burrito which I paid for. Very upsetting experience.
Jessica H.
Place rating: 5 Chicago, IL
WOW! Long time appreciator, first time enjoyer. FIRSTOFALL: service was great, they didn’t even mind that 15 minutes had passed since I began the journey of exploring my options. I decided to go with a #8 – chicken burrito and chicken soft taco. I asked to have a regular beef taco instead, but no substitutions were to be had. I ain’t even mad tho because I ate all that shit. Every last bite. And did I mention the meals come with fries? No, not just fries, they got CRINKLEFRIESONDECK! As my food came out I decided to delve in to the sauce aspect of my experience. I grabbed two of each, hot, medium, and mild. Tbh they all tasted the same to me but that’s tight Bc I felt like a bad ass impressing my date letting him know that I can handle the heat. Overall: Del over Bell
John-David F.
Place rating: 5 Koreatown, Los Angeles, CA
Everything a man could need and more! This is actually one of my best dine in experiences at a fast good restaurants I’ve has. All the ladies working were super helpful and one even stopped what she was doing to take our order even though she was clearly working the drive thru and not the front. On top of that they have all the sauces you need at your table so your only have to take what you need and not go back and forth to the sauce station. Way 2GO!!!
Hunger E.
Place rating: 2 Houston, TX
Reg taco: Decent. Not much beef though, lots of lettuce. Tuesday Special: 3pm-11pm 3 regular tacos for $ 1.09 Thursday Special: 3pm-11pm 3 grilled chicken soft tacos for $ 2.09
HungryLumberjack M.
Place rating: 4 Silver Lake, Los Angeles, CA
I love this place. Love it. I recommend going at 3:00am and take a good look at the characters hanging around. Talk about people watching. Oh, and sorry I puked in the bathroom that one night.
Amy J.
Place rating: 1 Los Angeles, CA
Extremely slow service literally waited an hour for a chicken burrito and milkshake. A bunch of fly’s and bugs in there too. Even McDonald’s is bettev
Alicia M.
Place rating: 1 Temple City, CA
Came in @ 2. There are 3 or 4 people working and not a huge line… Soooo slow to take orders… an hr to get us food. we almost walked. We are drunk people. Feed us please! Simple mission. So disappointed and it was unnecessary.
Victoria T.
Place rating: 5 Los Angeles, CA
Dearest Del Taco, You make my heart sing with joy. Mexican food AND french fries? More like sunshine and rainbows. Thank you for your low prices, fast food, and deliciousness. Love, Ravenous After Work.
Christopher W.
Place rating: 5 Los Angeles, CA
Tacos. Chicken tacos. Cherry coca-cola. I’ll tell you right now, that this place has it all. As I pulled into the drive thru, I am inundated with some new specials. $ 3 for three chicken tacos. Taco Tuesday. Fish Taco Quanza. This wasn’t my first rodeo though. I knew what I wanted. My eye was on the prize. «Tacos» I said and that is just what I got my friend. By the end of this story all that remained was the crumbled wrappers, grease on my fingers and an over whelming sense of satisfaction. YOLO. Thank you Del Taco.
Kevin T.
Place rating: 4 Los Angeles, CA
A few weeks there was a party and they had ordered too much food. «Eat, eat!» they were saying. In the end my 9 tacos was deemed not nearly impressive enough. The next time we went for tacos at work, I decided I would attempt this again. The tacolympics, we were calling it. Get the word out and I’ll be back in 4 years. 18 tacos. In an hour. That was my final count. I ate 18 tacos. That is what I was thinking of on my most recent trip to Del Taco. The sort of place that’s open 24 hours and on not one, but two nights a week it appears the specials are seemingly an insane number of tacos for any one sitting(short of people eating tacos in a competitive setting). I had tried the fairly impressive number of established fish taco joints in the area and figured I’d give Del Taco’s a shot. 2 for $ 3. Why not? They’re not bad, all things considered! Sure Del Taco is not winning any points for ambiance but it’s making back credit on price, operating hours, and accessibility(read: drive-thru). Their menu is admittedly mixed but it’s better than a Taco Bell but may not quite up to something like Rubio’s, to keep it limited to fast food /chain options. So you know, for the next time you have an taco eating contest in a movie vehicle at 3am on a budget.
Daniel C.
Place rating: 4 Los Angeles, CA
This locale used to be a Pioneer Chicken, man was that shit good, but alas things change some for the better some for the worse, in this case it was for the better. Oh, the food at this Del Taco is pretty much the same as every other Del Taco around, the difference is: A) The hot cashier that took my order, sweet, smiling and breastfully endowed(yes I said«Breastfully») B) The bathrooms were nice and clean, one could say they were clean enough to get busy in providing the chick you’re with is down for whatever. I ordered a taco and i ate it.