Frankie’s Motors

I bought a car here 6 months ago.
This was my experience.
Sales man Rene originally showed me the car, the features, buying options and I pointed that I’m very interested if they fix the next details: Tires sensors (light was ON) the headlight were blurry /​yellow (needed to be replaced) and the car key showed low battery. He said. No problem. You purchase it and we will fix that, so I gave my down payment. We agreed to leave the car 2 days so they fix the details. When he gave me the car back the headlight were not new. He said he polish them but were all scratched. I complained then he said «that is the best I can do». The car was still displaying (key battery low) he told me. «Put in this compartment and will be charged» (not true) at least the tire sensor was off. So I took the car an next day the tire sensors lid ON. I called him saying that that was not fixed. He replied «Take the car with „some tire dealer ship“. They have a contract with us to fix those details». Yes they fixed it but I ended up paying $ 60 for the «adjustment» besides the car key stopped working. I called him again and he said (not very nice from him) that the car key needs battery and the tire adjustment was my cost not theirs. Point is Customer Satisfaction from the sales man is extremely low to 1 star. I understand is a used car but what is promised to be fixed. Needs to be fixed. Increases 2 stars thanks to Sales Person Teresa. She is honest and patient, she explains in detail the numbers, even assisted me to find a cheaper insurance, besides the rest of the car: engine, body and price are very satisfactory. If Rene just replaced the headlights, buy 2 small batteries for car key and fix properly the tires sensor this would have been 5 stars.