H&R Block

I am always delighted to work with Angelica. She is so knowledgeable and patient !!! Definitely would refer her to friends and family !!!

As soon as you walk into this office you feel welcome the receptionist greets you with a warm smile and they immediately notice you when you walk in. The receptionist Teresa & Delmy were so great they offer me coffee tea and water they brought everything to me. I felt like I was the king with all the attention they gave and once I was with my Tax Proffessional Angelica she again ask if I needed anything, she always makes me feel at ease. She always remembers me and makes me feel like family, she is very detailed, she knows her stuff when it comes to taxes she is polite. friendly and makes taxes seem like a breeze. I have been following her for the past 5 years since the 1^st year she helped me with my taxes in 201. She has moved offices and I always follow her where she goes. I dont mind driving because she is very attentive and very detailed. Her staff are all very friendly and always willing to help. I have referred all my family and friends to her and her tax pros because I know that this is an office I can count on to do what is legal and give you the maximum refund guaranteed.

It’s always a pleasure to see these people again. They are always friendly and professional. They are knowledgeable and have great experience

OMG I don’t know where to start, this office is so friendly and super professional. People at this location are pretty much up beat, the Supervisor Angelica knows her law and ethics about Taxes. I would highly recommend people to get serviced here. You can’t go wrong, these people would get you the maximum refund. Plus I didn’t have to wait, I got serviced real quick. A+++

OMG I don’t know where to start, this office is so friendly and super professional. People at this location are pretty much up beat, the Supervisor knows her law and ethics about Taxes. I would highly recommend people to get serviced here. You can’t go wrong, these people would get you the maximum refund. Plus I didn’t have to wait, I got serviced real quick. A+++

I came to this location because the agent i always see is now here. Angie is excellent at what she does and makes sure all my questions go answered. I always recommend her to those i know because i know she will make sure i get the most out of my refund. Thank you Angie for being so helpful and patient with me! See you next year :)

I loved it here. It was my first time doing taxes and as soon as I walked in, I was greeted by friendly employees and smiling faces. I felt that they actually wanted to help me and that I wasn’t just a typical client to them. This office is the only office I plan to do my taxes, specifically done by Angelica as she knew how to talk to a client and make them feel comfortable. The process was quick and being a first-​timer, she explained everything to me and answered any questions I had. I have already recommended this location, and Angelica, to many of my coworkers and family members.
In addition, the customer service was not the only thing that exceeded my expectations. The clean and well-​organized office showed how they take their job seriously. Do not hesitate on visiting this location to do your taxes or to simply ask any questions one may have. They are sure to get the job done professionally. Thank you!

Never again will I go to any HR Block. I went to the one on Slauson first and waited for almost 40mins (I was the only one in the waiting area) before leaving and going to the one on Vermont across from the middle school. They called me in right away. The manager told me that the person that the person that specializes in the form that I need is at the Slauson office and she will take my paperwork to her. Thanks right. Wrong. They had my information for days. I called to find out what was going on and left a message. No return call. My daughter went to prom Saturday, so I called on Sunday and left another message. No return call. After five hours I called back and was told that she could not do the my taxes because it was complicated. I asked why didn’t anyone call to let me know that. Her response was I don’t know. HR Block will not see me again. I can’t deal with the lack of professionalism.

Am sitting inside this h&r block, I have been waiting for more than 30min. I made an appointment for 6… the Hispanic receptionist is simply unable to manage customer flow. Random people have passed before me multiple times… Estimated time hr 1:30, bless her heart, lol
«A“for effort, but she might want to consider a different profession.
I hope the rest of the visit is not as prolonged.