Mirage Tile & Grout Restoration

This is a hard working, honest and thorough company, they stuck to their estimate even though they ran into some old grout issues and had to replace it. They arrived a little early which was very good for us. Highly highly recommended.

When I moved into my apartment, the shower looked as if it hadn’t been cleaned in years. Sean and Chrys made my shower look brand-​spanking new! It was just like one of those before and after transformation pictures. Kinda makes me wish I had taken some photos! I was impressed with how thorough they were and how accommodating they were to my schedule. I doubt my shower will ever get back to the way it once was. And if it should, I know exactly who to call! Thanks Sean and Chrys! :)

Wow! I believe in family run business’s as my family all run their own mom and pop companies. I was so disheartened at first not finding a price and company I felt comfortable with, I was going to give up and use Stanley Steamers. I don’t remember how but I stumbled upon Shawn and hoped for the best. His service turned out to be more than exceptional! I am not very good at following up and Shawn not only gave me a wonderful deal he was determined on making this cleaning occur for me! He was so caring to my situation and he was surprisingly 30 mins early which I LOVED as I told him I needed this done as early as possible. He had a wonderful bright smile with such care and consideration. His wife Chrys was beautiful and so sweet! I explained my concerns, problems about allergies and such. They were beyond receptive and they did a marvelous job! My floors are white and spotless! They filled my place with such positive loving energy. I’m beyond impressed and recommend them as much as possible. #RelationshipGoals — I can’t wait to use them again! THANK YOU!!!

Just had my rental home serviced one week noticed works for me they came out service the area just in time for my new tenants too move in great service.

I have no idea what that guy Charles was smoking, but I can’t believe he gave 1 star to Shawn. Shawn is 5 star all the way.
I needed some work done in two showers. I called, Shawn picked up on the 2^nd ring. We set an appointment for the following week that worked for both of us. He texted me the day before to confirm and showed up on time. This alone puts him way above most other contractors out there.
Then the work he did was great. He was fast, clean and he charged a reasonable price based on the work that he did. What more can you ask???
Well, this. I had a nice conversation with him while he was doing some of the work. I consider myself a good judge of character, and Shawn is a genuinely nice guy. He seems like an honest, hard-​working man who take pride in what he does, and believes in a fair days work for a fair days pay.
My advice is to use Shawn’s services with complete confidence. Ignore Charles’ review and take a look at ALL THE OTHER REVIEWS, who give Shawn 5 stars and nothing but good words.

Clear and undisputably 5 stars! Sean and his wife Chrys arrived promptly on time at my house. Sean advised me that my shower is really old and that I may not see the difference. He was not doing a hard sell but was being dead honest with me. Well — 1.5 hours later my shower looked amazing. He even fixed areas where I was missing grouts for a very small amount of money.
I have no idea what is wrong with Charles F. These are the only guys that will ever get near the tiles in my vintage home.
Thank you for your honesty and hard work!

I am very pleased with the hard work Sean and his lovely wife Chrys put into stone work that the original installer neglected to treat 7 years ago in my bathroom. Now they are clean with a protective coating that will last for one year!
Good job, Mirage Tile & Grout Restoration!

Wow excellent! The guys showed up quickly and assessed a problem I had with a designer shower made with expensive Italian tile but which had become stained and the grout messed up. They cleaned it perfectly and re-​grouted the whole thing, looks like new. Plus they told me the rest of the tile in the bathroom did NOT have to be expensively cleaned and sealed, as other stone and tile people told me. Guys from Mirage are honest and knowledgable and highly recommended.

All I would like to say I don’t know what that dude Charles F. is talking about because I had Sean come out to clean my floors in my whole house and I have tile and carpet. Wow was he professional, yes he was to the max. Another thing was that my son was sleeping and Sean & Bob were working very quietly so they don’t wake him up, thanks guys. Plus very polite and the price I got was cheap & awesome. He is suppose to come back out next week to power wash the cement by my pool. I already have mentioned him to all my friends and family. Thanks again for a great job. :)
P. S. There is a reason why he has almost all four stars except that dude Charles F. is wrong or he must of gotten these guys mixed up with someone else…

Wow, is all I can say. Sean has done my tiles, my carpets, even brings someone in to polish my granite. These guys do everything! And at the best price. Everyone else quotes me at least double what these guys did, and they did the job better then every other place I’ve gone. I definitely recommend Mirage!

Keep looking. These are not the guys you want.
Shawn came over and gave me a quote that was a lot cheaper than the other Tile and Grout restoration place I used. However, when the day came for actually doing the work, the price mysteriously went up. He told me to show him the original quote, but I did not have it on hand so I reluctantly paid the higher price.
I had them come over to do two things: Clean and reseal the kitchen floor tile and bathroom floor tile, and then re-​grout the bathroom shower tile that has grown moldy over 1 year from lack proper sealing when it was installed initially as well as lack of cleaning.
Let’s start with the re-​grouting. He had a guy come and partially re-​grout my shower. I say partially because the guy only redid the top layer of the floor, and maybe 1 feet up the wall, but did not do the whole shower. For $ 280 for the regrouting, I would have thought there would be a little more work than that. The guy spent a total of less than 2 hours for the shower job, for $ 280. Let’s assume the small amount of grout and sealer he used cost $ 40, so I’m getting charged $ 120 per hour? Pretty high price for labor, without the use of any sort of high end cleaning tools. This was for all hand work. To top off this job, he did not even clean the tile. I mean, wasn’t this TILE and grout restoration? They seemed to forget about the tile portion.
Now for the tile and grout cleaning and resealing in the kitchen and bathroom. Shawn charged me $ 1 per square foot. Which would have been fine if he had done a good job. The kitchen tile was about 4 years old, and the grout was stained. He said that he did not need to use his high powered machine, and that a hand acid wash would suffice. I trusted him. After about 45 minutes of work on the kitchen, the grout was «cleaned» and very wet looking, and I asked him if it would look clean and he assured me that after everything dries, it would. Well the next day, it still looked like crap. In fact, it didn’t look like he had done anything at all. Where is this high powered machine that they show in the Unilocal photos?
The lower quote he gave me was based on a smaller square footage of the kitchen that he measured, then amazingly my kitchen floor grew in a week. How is that even possible?
Oh one of my tiles had this weird black stain that wouldn’t come off. I’ve tried to get it off in the past and was not able to. But shouldn’t a «Professional» Tile and Grout cleaner be able to do it? He tried for a couple of minutes, but then said he can’t do it. C’mon. What am I even paying you for?
Oh one other thing. I asked him how often I need to have the shower tile re-​grouted since he is actually sealing it this time. He said once a year. Really? I need to pay him $ 280 per year just to have the shower tile grout in good shape? Or maybe he did a bad job on purpose so I would to keep calling him. Well the joke is on him. I won’t be calling Mirage Tile and Grout again.
Price Quote = B
Actual Cost = C
Skill = F
Knowledge = D

I was so impressed by Sean. He arrived on time for both visits, he quoted an incredibly fair price — so reasonable, and performed excellent work. Sean cleaned up my master bathroom shower floor that was never installed correctly and as such the water would remain on the white tile, over time staining it a dark grey. He was amazing as he cleaned the entire surface changing the grey back to white — couldn’t believe how outstanding the outcome was, plus he pressure washed the tiled walls of the shower to a shiny white.
Sean also took a rather sad looking garage floor covered with many oil stains (very old) and black paint that had spilled over 4 months ago. In a short amount of time, he renewed the look of the garage which now looks almost like it did 7 years ago. Sean is the best! I am so lucky I found him, and will recommend him and Mirage to my neighbors and friends!

Sean did a fantastic job for us at a very reasonable price. We had 7 year old grout in our bathroom, 11 year old in our kitchen and he both cleaned and repaired everything. We had a lot of cleaning but also needed a fair amount of re-​caulking, all of it looked at least as good as the day we’d first gotten the work done.
I had gotten another quote which was massively more expensive (triple+). Not only are these guys efficient and pleasant but they’re trustworthy, I wasn’t home the entire day, in fact I had a friend pay Sean because I couldn’t get back, no worries, everything was properly done. I’ll recommend Sean to friends and family as well with no reservations.

I called Sean from Mirage to come in and do a sample on my tile in my Hair Salon. I thought my tile was permanently stained so Mirage was my last resort as I have had others try to restore them. Sean did a sample and was able to get the tile looking new. He came back to do the 1700 sq ft of tile I have and he did an amazing job. He was on time, courteous and a very fair price! Do not hesitate to call Mirage. This company is the best!

I’ve been meaning to wrote this review for a little while now.
I moved into a new home just over a month ago. I did some research on tile cleaning and found Mirage Tile & Grout Restoration on Unilocal.I contacted them and set up an appointment for an estimate with Sean. Sean showed up on time, was polite, knew what he was talking about, & explained everything clearly to me. I had a couple other companies come in and give me estimates. Prices were pretty competitive, but what separated Sean from the others was his professionals and attention to detail. I set the appointment with him. Sean came in and worked tirelessly for over 5 hours. He took his time and did the job right. The tiles really came back to life. I couldn’t be happier. The only thing you should keep in mind is that they do not re-​grout. They clean the grout, but you can’t restore the grout to original condition without re-​grouting.
Thank you Sean!

I have some ceramic tiles on my kitchen floor that haven’t been cleaned since they were installed 9 years ago. The 1 inch grout in between the tiles was filthy. Needless to say I contacted Sean @ Mirage and he was able to come over on a Saturday. He did a demonstration of how clean the tiles would get using his non-​toxic solution, and gave me a great estimate. They cleaned the tIle in the kitchen and both bathrooms in around 3 hours. Honestly, the tiles and grout are cleaner than when I bought this house! Now they are sealed, and I’ll be calling Sean again next year just to keep them in tip-​top shape. Couldn’t be happier. I’m never calling COIT again.