Pep Boys Auto Service & Tire

Los Angeles, United States

4.6

Closed now

20 reviews

Contacts

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Telephone:
+1 323-662-6401
Website:
storelocator.pepboys.com
Address:
3904 Fountain Ave, Los Angeles, CA, 90029
Silver Lake
Nearby public transportation stops & stations:
0.8 miVermont/Sunset
0.8 mi2079
0.8 mi7092
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Today

Today 7:00 am – 7:00 pm
Closed now
Local time (Los Angeles) 1:46 AM Friday, November 29, 2024

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 7:00 pm
Sunday 9:00 am – 4:00 pm

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20 reviews of Pep Boys Auto Service & Tire

No registration required
Place rating: 1
Los Angeles, CA
$ 120 to replace front shocks with me providing the shocks. Some kybs. I asked for my old shocks to be saved and not disposed and they didn’t even care to do so. Other than that the people were friendly. What to expect it is friendly business.
Place rating: 5
Los Angeles, CA
i don’t know about other locations but
these are good guys — with fair prices.
nice addition to the neighborhood.
Place rating: 5
Huntington Beach, CA
Amazing service! Guy was so nice and patched my tire up for no charge! Will definitely come back here for tire needs. They don’t have a sleazy sell you on everything feel like a lot of auto places. AND they have good coffee in their waiting area :)
Place rating: 5
West Hollywood, Los Angeles, CA
Best service! They fixed my wheel in 20 minutes! Will go right here if I need anything else with my car!!! Thanks you!!!
Place rating: 5
Pasadena, CA
Went there to change pads on my breaks. Bob took care of it and was super. ALL STAFF was super friendly and helpful. Thank You. Highly recommend this place.
Place rating: 5
Los Angeles, CA
Thank God for this Pep Boys. I had amazing service from these guys and they couldn’t have been more helpful!!! After Jiffy Lube completely screwed up my tire, I took my car to these guys. They told me exactly what was wrong and how much it would be. 45 minutes later I was out of there. They answered all of my questions and I never felt like I was being upsaled. Thank you so much guys for the great service. I will definitely be back.
Place rating: 5
Los Angeles, CA
As I was leaving work I noticed my tire was low. On the way home, I stopped by Pep Boys and asked if they could look at it. they put in air and that didn’t help. I left the car for them to look at. I let them know I had a job interview the following day and let them know I was cool paying extra if they could get it do that evening. I left– in less than an hour they called to let me know the car was ready. When i went to pick it up they told me the service was free of charge (under warranty– although we bought the tires from them over 2 years ago!).
Great services and great neighborhood business!
Place rating: 5
Los Angeles, CA
Had a flat Tuesday evening. Drove into Pep Boys at 5p and they guys here were amazing! Took care of the situation in less than 30 minutes, even though they had other repairs going on. I was able to make it to an event I had downtown which started promptly at 6p. Exceptionally reasonable fees and they tested the tire before I left. Really grateful for their help!
Place rating: 5
Los Angeles, CA
Dealer said my brakes were bad, so I took my car here for another estimate. They took a look and told me my brakes were fine, and I only needed an only change. Thanks for being honest!
Place rating: 5
Los Angeles, CA
Today I noticed one of my tires had gone flat, so (feeling pretty anxious and worried I’d have to buy a new tire) I filled it with air and brought my car here. Within minutes they had found the nail in the tire, removed it, and patched everything up. I was in and out of there in about 15 minutes, it was amazing. To top it off, when I asked how much I owed them, they said there was no charge.
They were super-​fast, super-​nice, and patched my tire for free. Thanks for turning my stressful situation into an awesome experience!
Place rating: 5
Lawrenceville, GA
I had a puncture and Umberto fixed it on the spot for free, fantastic service with a smile. I love this place and recommend it to everyone.
Place rating: 5
Los Angeles, CA
Humberto and Raphael took great care of me and my car as I got an oil change. Price was reasonable, as I needed high mileage oil. Raphael even did a free tire rotation for me, which was a plus because I really needed it!
Also, Raphael noticed some leaking and concerns under the car in which he brought me out and pointed the issues. I was so glad he showed me as I would have never known. Humberto then brought me inside and gave me estimates of the parts and labor attached to my receipt for future reference!
Overall great customer service and real cool knowledgeable guys. Will come back for sure!
Place rating: 5
Downtown, Los Angeles, CA
Bob and Danny were both incredibly nice and helpful. Also the coupons available online make the pricing pretty competitive. Highly recommended for your car needs.
Place rating: 5
Los Angeles, CA
Ha ha– I hope my positive review doesn’t ultimately hurt them, here’s why:
I was on my lunch hour and Pep Boys was my third stop of my multitasking, and I was buying taillight bulbs, because ALL were burned out.
Well, all the left ones and the top center one was out.
They offered to put them in for me, and I thanked them but declined, because I was on my lunch hour and had to get back to work, and I would google it later and figure out how to do it myself.
Well, here’s where I hope it doesn’t hurt them: They said they would do it RIGHT NOW!
I don’t want everyone who reads this to go in and demand that things be done RIGHT NOW. I guess I just caught them at a good time, and they were just super nice, and I certainly wasn’t expecting them to do it!
I was back at work on time and just couldn’t believe how nice they were to do that for me!
Thank you, Thank you, Pep Boys!
Place rating: 1
Bethesda, MD
I would put zero stars if I could. I came in for an oil change and lo and behold a nail mysteriously appeared in my tire that then had to be replaced. I am a single young female with out of state plates and strongly suspect that they took advantage of me. Especially because the nail was in the sidewall and not the tread, meaning I most likely didn’t run over it.
Place rating: 5
Los Angeles, CA
Brought my car in for an oil change. Bob and Humberto helped me out graciously without trying to sell additional services.
This location is extraordinarily better than the Washington St store close to DT.
Place rating: 5
Silver Lake, Los Angeles, CA
Very good service at a reasonable price.
Place rating: 5
Hancock Park, CA
I’ve been here a few times and have gotten great customer service! They took the time to answer all my questions.
Place rating: 5
Los Angeles, CA
These guys have proved very reliable and trustworthy over the past few years I have been taking my cars to them.
Umberto is very nice and straightforward. He offers useful advice, and is very communicative. His time estimates have also proved accurate.
In the past few years I have done many oil changes with them, bought tires (and returned for free puncture repairs), replaced struts, and resurfaced rotors. Their weekend hours are very convenient.
Place rating: 5
Los Angeles, CA
Great service. (Long overdue)
Dropped by about a month ago to fix flat tire. Bob (who I’m assuming is the manager based on other reviews) greeted me at the door; super polite. He let me know there would be about a 40 minute wait because the staff member who helps with the tires was at the time picking up some tires from another location. I didn’t mind the wait as they have free wifi! BIG PLUS :) He let me know soon after my tire had a nail in it, patched it up and sent me on my way.
Very pleasant and painless trip. Would absolutely return. Thanks guys!