Staples

Los Angeles, United States

1.9

Open now

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 213-738-9837
Website:
www.staples.com
Address:
3223 W 6th St, Los Angeles, CA, 90020
Koreatown, Wilshire Center
Nearby public transportation stops & stations:
710 ftWilshire/Vermont
0.5 miWilshire/Normandie
0.5 miDASH;LADOT
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
Yes

Today

Today 8:00 am – 9:00 pm
Open now
Local time (Los Angeles) 6:01 PM Wednesday, July 2, 2025

Business hours

Monday 8:00 am – 9:00 pm
Tuesday 8:00 am – 9:00 pm
Wednesday 8:00 am – 9:00 pm
Thursday 8:00 am – 9:00 pm
Friday 8:00 am – 9:00 pm
Saturday 9:00 am – 7:00 pm
Sunday 10:00 am – 6:00 pm

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20 reviews of Staples

No registration required
Place rating: 1
Los Angeles, CA
I wanted to develop one picture to complete a present I bought. Once ilI got to Staples, I asked how I would be able to develop one picture. They gave me the card to send my pictures to. I received my code on the email, then asked for assistance. They told me to use the printer. I told them I wanted to print one picture for a picture frame I bought for my parents in law. They told me I have to buy a pack of paper material I want, then use there printer to print it. The cheapest pack of paper I found in Staples was $ 20. All that to print one picture. I called Walgreens next door right after. I was able to print one picture at Walgreens, so I left to Walgreens instead.
Place rating: 5
Los Angeles, CA
The person in charge of print services is great. He’s been very helpful and friendly. Print jobs have come out very well especially for the price. Have done about 20 posters with them.
Place rating: 1
Los Angeles, CA
Easy Tech review only
$ 150 diagnostic testing.
Rip off
Go to OLYMPIC COMPUTER.
Place rating: 2
Los Angeles, CA
I don’t expect a lot from big corporate retailers like this and I so desperately want this particular Staples rewards be better (since I live so close to it), but it just disappoints on pretty much every level.
The customer service is slow and not very polite. Most of the machines are hit or miss. I’ve been charged for print jobs that never went through, assured I wouldn’t be charged, and still charged. So, I had to go back and forth home and here and never received what I wanted to print in the first place. (This specific thing has happened twice.)
The store is dirty, but appears well organized. So, there is that.
Place rating: 4
Los Angeles, CA
Haven’t had any real issues. It has it’s busy times where sometimes you can’t find anyone to help you. But I digress most times the crowds aren’t bad at all. I mostly bump into the same employees everytime and yes they are friendly and helpful. My main complaint is that it’s sort of small so they don’t carry certain electronics that the big locations carry.
Place rating: 3
Los Angeles, CA
i did some envelope shopping and some USPS stuffs. Their customer service is good. However, in the postal service department, i do have to wait a lot. There were 2 staffs at the Postal service area and it was kinda of busy like every time there were couple of people walking in. I dont blame them as i can understand it was busy but it took me a long time to get service.
Place rating: 4
Los Angeles, CA
This review is for their customer service. Their customer service has improved a lot since I’ve last shopped at Staples for my office supply needs. I ordered a banner through Jesus and Elizabeth and my expectations were met. Jesus was very helpful and kept me updated with the status of my 8×3 business banner and was very polite and courteous when I had questions or concerns. The new manager, Elizabeth was also very professional and polite as well. She works extremely hard to improve customer relations, after going through several manager changes and I could tell the employees are following through her examples.
I would’ve given this 5 stars if it wasn’t so difficult to find and navigate around.
Place rating: 1
Los Angeles, CA
I don’t understand why after 3 tries, 2 email addresses, and 45 minutes.. my 4 $ worth of scanned docs were still not recieved. Smh
Place rating: 1
Los Angeles, CA
Worst staples ever! They purposely denied my transaction… They swiped my card and act as if i got denied… Then eventually i called my bank asking how did i got denied, they said that there were no transaction in the first place… I just felt racism, shame on these people, i have money to pay for whatever i purchase
Place rating: 1
Los Angeles, CA
OK, I get it, it’s back to school hours, BUT what’s the excuse (POOR at that) for NOT exchanging a defective printer without having to wait in a long line (for at least 40 mins) of customers PURCHASING, not exchanging defective products??? NO other retailer has such absurd practices and clearly STAPLES lies in their Ads regarding another things brain EASY.
POOR Customer Service = will NOT shop at STAPLES and will advise ALL family, friends, colleagues, and business associates to shop at other retailers!
Place rating: 2
Los Angeles, CA
They seem to be either out of stock or don’t carry the items I need while other locations have them. It is much smaller than some of their other locations, but it is still annoying when I walk out of there empty handed and hungry for office supplies. On top of that, service is slow and challenging to find.
Nearest Metro Station: Red and Purple Lines at Wilshire/​Vermont Station
Place rating: 2
Los Angeles, CA
Came here to get a couple 24×36 posters printed. Colors came out way over saturated and very yellow toned. The original image file of one print was almost completely desaturated so I have no idea why it printed atomic yellow. I only printed here because they had a discount online and it was close to work but apparently you get what you pay for. I’ve gotten fantastic, high quality prints at Walgreens so I don’t know why staples was such a bust.
Plus was that it wasn’t busy and they had my prints ready (even though I gave them an extra day). I won’t print here again and will probably have to get my posters reprinted somewhere else.
Place rating: 1
PORTER RANCH, CA
I came in to fax a document, asked two questions and the worker got irritated. Horrible service as well as the machines. Had to scan documents twice because the machine registered multiple at once, had to pay double.
Place rating: 1
Los Angeles, CA
BEWARE OF THIS STAPLES. Someone stole my friend’s credit card information after visiting this staples last month. And today when I swiped my credit card at the checkout, the cashier requested to see the card and my ID and asked me if I wanted to do debit or credit. I said credit and then she said the transaction was declined and she remembered someone used the same credit card with the same number earlier today to make to purchase at the store. I was like how did she managed to memorize customers’ credit card number. I then saw her manually type in my credit card info into the computer. I asked her why did she typing my info but she denied doing so. She then swiped my credit card again and said it went through this time.
I felt super suspicious about this transaction and I will keep checking my statement for any unusual activity.
Place rating: 1
West Hollywood, CA
DO NOT GO TO THIS STAPLES!!!
This is the second time I’ve tried to do same-​day printing because oh, I don’t know. i need the job that same day.
And even though I send it with sufficient notice (It says up to four hours) and I gave it 3.5 hours. They didn’t have my job done! And now They’re closed.
No call to tell me that the job will not be completed even the order was for same day printing.
And of course, that was AFTER the run around of not seeing my order in their work orders, that I must have sent it to another store, etc. Even though I had an e-​mail to verify the time it was sent.
BOY DID I LEARN MY LESSON! Now I have an event tonight with no tickets to distribute to patrons. This is a one-​off event and the tickets would only be useful tonight, no attempt from their end to mitigate the situation. SHAME ON YOU GUYS!
I will tell everyone I know to boycott this store and avoid it like a plague. Perhaps even avoid all Staples stores altogether.
I am surprised they have two stars to be honest.
Place rating: 1
Los Angeles, CA
This store, especially, copy and print center is sucks.
Only one print machine works here so customers have to wait at least 10 – 20 minutes. Sometimes it doesn’t work!
Not only the machine, also customer service is bad too.
Greg, who, I think, store manager, was yelling at customers infront of me. He is very very rude.
Worst branch ever!
Place rating: 3
Los Angeles, CA
I often go here for office and shipping supplies. Even though they also offer shipping service here I never use because it’s fairly expensive compare to the post office few blocks away. What I like about this place is its conveniently located and has lots of parking, which I never have an issues with when I come here. The store is never seem busy therefor long wait in line isn’t a problem here. Customer service here is ok if not bad, the staffs will never ask to see if you need help, so if you ever need any assistance, go and ask for it. The store layout is easy to navigate, you’ll find what you’re looking for easily unless they’re out of stock or not carry it anymore.
Place rating: 2
San Pablo, CA
Ugh! Mil and Shannon (supervisor) helped me.
The are super slow at everything they say and do.
Under staffed!
I hope I never have to go back.
Place rating: 1
Highland Park, Los Angeles, CA
I’ve been a loyal Staples customer for years. But I’ll say, this store has turned me into a loyal Office Depot customer from here on out.
I needed help and ask a question. I understand my part in the whole fiasco, I asked 2 question in one question which might have been unclear. However he was wrong on both accounts. I had the receipt, I spoke with the store manager, but I guess Staple does not believe in the customer is always right. Instead of realizing the mistake and returning the $ 220 purchase they set up a phone call between me and the associate, to what, hash it out? I don’t know because of CORSE, he never called.
They made 2 mistakes and left me $ 220 in the whole. Terrible customer service. I will never shop here or any other staples again.
Place rating: 1
Torrance, CA
I don’t usually go to Staples for computer supplies but I was helping someone set up their printer and needed a USB cord. I almost choked when they wanted $ 19 for a cable can easily be purchased for $ 4 or $ 5.
Next time? I’ll just drive home to find a cable.