Starbucks

Slow at the register, slow to make drinks, and they don’t know how to make a Starbucks-​standard mocha frappachino.

Slow Service, Belligerent Staff and Their Clover Wasn’t Working
SITREP
Well, the only thing that would have made this experience worse for me is if they had totally been out of the Blonde Veranda, because I think most tongues agree that the Pike Brew sucks hamsters.
THE SETUP
Whether it’s a regional failing (L.A.), a venue failing (an airport location), the staff demeanor (really low-​class), etc. etc., let’s just say this Starbucks stop is truly one of my least favorites.
MEDITATIVE MOMENT LOST
You get in a noisy environment, surrounded by crazed, rude people, and you just want to take that moment to chill, separate yourself from the surrounding madness best you can? Well that’s why I love a good cup of coffee. The more tasty, the more invigorated I feel.
What I love about the Clover machine is it’s ability to brew a wonderful made-​to-​order cup without using a paper filter, which removes some of the tasty oils that give the coffee a better flavor and aroma.
Well, that was lost because their machine was offline, being cleaned, whatever reason and that just pisses me off when shit like that happens during peak times.
AIRPORT
OH yeah. I don’t buy into this «shit» of charging more because it’s an «airport» location, as if somehow that justifies ratching up the costs — it doesn’t.
THE LOWDOWN
If it wasn’t for a coffee-​addiction while trapped in an airport for a couple of hours or more, I would quietly while the time away on my laptop, unnoticed…

This place sucks! They didn’t have syrups for the drinks that I wanted on the menu. I just had to settle for another drink. They promote the Starbucks rewards, yet they told me they could not redeem my reward

This is the slowest Starbucks ever. California Pizza is next door. I ordered there first and waited in line at Starbucks. They baked an entire pizza and I hadn’t even made it to the cashier to place my order yet. Ridiculous.

I ordered a grande coffee with 2 shots of espresso and a chunky chocolate chip cookie. When I got my cookie it was cold the barista didn’t even ask if I wanted it warmed up. I returned to ask her to warm it up because it was hard like a rock! She put the cookie in the over but didn’t bother to take it out of the little bag. So when I got my cookie again it was once again cold! Horrible service here!

Congratulations. You did it. You are THE WORST Starbucks in America. I’m sure it took a lot of apathy and failure in customer service to earn such a prestigious designation. I do not doubt that that the high turnover rate, lack of quality standards and filthy state of your workplace earned you this right.
Where to begin. This Starbucks is dirty. Just filthy with nutmeg powder, spilled coffee and tears from the douchy people who didn’t get their non-​fat, soy, half caf, double espresso latte just right.
If you’re not getting shoved aside by workers who have to stock the OJ. Orange juice is important I give you that. But making me do my damnedest to avoid running up against the German heavy metal enthusiast is over doing it. Wait a minute people, just a minute and you can stock OJ and naked juices and all that green awful stuff you want.
If getting screamed at for your order is your kind of thing then you are in for a special treat. The angry maidens at this Starbucks out a special kind of sweet venom in their askance. I didn’t get punched in the face but I wouldn’t have been surprised if I was.
They don’t take Starbucks cards or the app. So don’t even try. Unless you want a lecture about why you shouldn’t bother which I found pedantic ergo informative. If you are new to getting denied your preferred payment then I would pay attention. The devil is in the details. The TSA is watching anyways so you don’t somehow support the bad guys by using your paid iPhone app.
Mind you if you have a child and get them a milk. They will ask for, promptly mis-​spell the name and you have to wait an anxious eternity for your beverage. Because you know? It’s milk.
Be sure to prepare to fight the people who want to cut you off in line. Remember. You’re in LA and everyone else is more important than you. So limber up before you order so you can deflect the businessman and bitchy wannabe waitress/​actress who demands your spot in line. They won’t thank you for holding their spot for them so don’t expect it. Also, since the TSA can do whatever they want. Also expect to be cut off in line and swooped on orders. Because you know. While being morbidly obese they are also fighting terrorism.
Also, don’t expect them to get your order right. None of their people speak Italian.
In short. Pass on this one. These guys suck you would get better products and service from a child’s lemonade stand.

One of the rare «dumpy» feeling Starbucks. Great service but being next to a part of LAX missing a lot including ceiling tiles, feels like a dump. Seating is very poor for a Starbucks as well. Redeeming factor is no competetion.

No crazy lines and decently speedy at 930 am on a saturday. It’s at the airport, so expect exorbitant prices for your coffee. Located at terminal 2.
Customer service was on par — more involved in conversing in Spanish with each other than engaging with the customers during their order. I think the manager was the one to help me and she was very nice. Nevertheless, they provided much needed coffee for me in them morning and a table to work at while I wait for my ride. Thanks!