Subway

This place used to be so nice walking in but now they have new employees on Saturday morning and they suck! !!! The guy needs to get a personality bad! He won’t speak up and he won’t look you in the eyes either plus he’s weird!

Saturday Night Skid Row Crackhead Brawl
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Psychotic shouting and bizarre behavior from homeless people is not unusual in my neighborhood of Little Tokyo. So I ignored the shoutings of an agitated homeless man as I entered a Subway sandwich. But to my dismay, he followed me in making nonsensical ramblings and shouting obscenities. Luckily, there was another asian guy in the shop. I think the psychotic homeless guy got us two asians mixed up and start yelling at the other guy. LOL. He was pretty cracked out and scary looking. He started waiving his fist up to the Asian guy and started «I gonna kick your ass.»
Heroically, the subway employee came out from the back and confronted the agitated man, «Hey I told you never to come back here! Get out!» This made the homeless man furious and he started swinging wildly at the subway employee. Of course he had to defend himself, so he used one of those green plastic subway trays. Anyways, it was over in 2 minutes. No one was really harmed.
Without missing a beat, the subway employee went back to the counter. «What would you like on your sandwich?» LOL
This subway gets 5 stars because the employee went out of his way to protect his customers. Thanks!

@Subway
The worst customer service from the cashier that I have ever received at any sandwich shop worldwide. The older gentleman with a thick accent tried to tell me that I couldn’t use my coupon because I didn’t hit the «redeem» button the second I received it even though it clearly states to hit the redeem button in the presence of the cashier. And instead of just letting it go he tried to argue with me. Like trying to pick a verbal fight in his condescending voice making sure I understand that I was wrong… even though I’m not. Seriously??? I was so angry I almost walked out. I kept my cool on the outside but on the inside I am ready to scream from the rooftops to anyone that will listen to never ever go to this subway. Or possibly any subway. What a terrible way to treat a customer. I will never be back! Management should teach the staff how to interact with guests and how coupons work.
–Too Angry to Eat

I use here
Sometimes I will use here
Company called this Subway I is where you can really Take nice work
I was very interested when I saw the sight

Most Subways do things right– they explain deals, listen to you as you make your order, and ring you up quickly. This location must have not gotten the company memo of these three simple tasks. Instead, there’s a big goof who stands in front of the cash register and stares at you. If you ask him «what is in the $ 3.25 breakfast combo?», he will continue to stare at you and/​or give you a non-​helpful response. Then, turn to the person building your sandwich and ask the same question. She responds with «You want the kids meal?» and then starts making one. If you ask, «Don’t I get to choose what meat I want? Why can’t I get bacon in the breakfast sandwich?» Both chick and dude behind the counter stare at you and continue the order as if you agreed to a 3-​inch ham flatbread sandwich. Enter manager lady who actually understands my question and tries to clarify the order to dude and chick. I walked out paying $ 3.25 for a breakfast sandwich but for one the size of a kids meal. I didn’t even get the stupid kids toy or juice (or whatever comes in that).
This isn’t the first time I’ve faced incompetency at this location. Time and time again, they have deals but no written description nor do the workers (or lame dude behind the register) that help explain them. As a result, I get overcharged for incorrect/​incomplete orders.

This place really deserves its low rating. Just left with a horrible looking sandwich made by Luis and I actually am no longer hungry… Or I just don’t want to eat it.
Towards the end of the night so there wasn’t a crowd. But this guy made the laziest looking sandwich. Sloppily cut the bread, missed part of the sandwich that should have had meat, barely have enough vegetables to cover the length of the sandwich, drenched it with unnecessary amount of «light» mayo… It was terrible.

A sandwich is not that hard to make, especially when the person you’re making it for is standing right in front of you. Don’t pile all the ingredients into the middle and then but the mustard and mayo in just the fold of the bread — would you want to eat a sandwich like that!!! Every single time I have gone here (I work nearby so it sometimes feels like the only option…) I’ve had to ask the person to spread out the toppings so I could actually eat it. So now I’m that annoying guy that comes in and complains about the way they make sandwiches and then writes a review about it on Unilocal too. Oh yeah, and no parking, and no bathroom.
Thanks for nothing Sub (par)way.

its your average subway it gets really packed during 12 noon so make sure to go before or after

I experienced the greatest customer service here of any Subway I’ve ever been to. I went with two other friends that ordered two Tuna Footlongs on Monday evening (approximately 5PM). I didn’t have anything myself due to not being hungry, but the girl that made our sandwhiches, Maria, always had a smile on her face. If nothing else, she treated us like friends rather than customers and quite frankly, that was very, very refreshing. It’s just like any other Subway, but when you can make the atmosphere and service different, that alone will make me want to go back.

I don’t understand what people’s beef is with this place. It’s exactly the same as every other Subway on the planet. They offer the same stuff, have the same tables. I come here every once in a while coz I work across the street from them and they’ve always been really sweet. No one has ever given me attitude or messed up my order or anything. Sure, they don’t have a public restroom but most places that aren’t actual restaurants don’t. In order for customers to use the bathroom it has to be located on the floor, and someplace as small as Subway doesn’t have the space for an employee bathroom in the back and a second one in the front for customers. Big deal. Just go across the street to Starbucks, buy a cup of water for 25 cents and use their bathroom. And there’s plenty of parking in Little Tokyo, both street and garage.

Like any other Subways, except parking sucks, especially when you’re around the area during lunch hour rush. It’s all meter and lot parking, unless you’re a cop and park where ever you want without a worry of getting a parking ticket. The staff here is friendly and pretty quick, so the wait isn’t so long, especially during the lunch hour rush. Overall, not a bad place to get your subway fix.

i stopped by here for breakfast one morning before heading to work. the lady flavia (sp?)working didnt really care to service me. i waited about 4 minutes till she finally came out and decided to want to make my sandwich. the sandwich was great. it tasted a bit stale. service is not the best if you ask me.

The guy that usually works at the start of the sandwich is the only one that’s friendly and knows how to do his job. The others… meh. This location’s saving grace is that they do not skimp on the meats and toppings.

The sandwiches here are always more expensive than in other Subways, but the vegetables are always messed up. they don’t look good, and the people behind the counter just don’t need to care about that. Why didn’t they just put olives, peppers, and lettuce in the same box so nobody would mind when they can’t keep every box clear? I came here around 11am, and the cucumber was the only thing that a human being could eat, just like everything must be the left over from last night. the lettuce was so dry and started to change color. The green peppers were left as many tiny pieces. Finally the cilantro was spoiled, and when I asked for a new one, they said it was the only one they had. omg! Who was going to eat that when its not green but brown and black? when I got home and opened the bag, it was almost nothing in my sandwich except 2 pieces of chicken. :((they just put too less lettuce as well as the other stuffs).

I’ve eaten at every Subway. I know a thing or two about Subway. This is Subway review #11.
When you take the Amtrak to LA, you show up at Union Station. If you walk out of Union Station towards Downtown/​Little Tokyo, this is the first Subway you will pass.
At such a time, you will have two things on your mind:
#1. Man, that train food looked horrible. I’m glad I skipped it. I’m so hungry right now and all I want is a sandwich.
#2. Also, I could really use a bathroom after that 3 hour train ride.
Well, I’ve got good news and bad news.
First, the good news — they make sandwiches here just fine. This is what I’d call a «utilitarian businessman Subway». The staff is trained to work as fast as possible during the lunch rush and the restaurant isn’t really set up for a lot of people to eat there. It’s designed to get people in and back out on the road as fast as possible. In other words, they do a fine job of turning your lincoln paper into a foot long.
Now the bad news — NO BATHROOM. So while they will happily sell you all the diet coke you want, you are on your own from there. And this is one of those urban «uptight about people using their bathrooms» neighborhoods. So none of the other restaurants in the area really have bathrooms either.
Luckily there is a big box office store across the street. Just pretend you are buying memory cards or some crap and use their bathroom. It will be your own little personal FU to the man.

You know; I never thought I’d Unilocal a subway, not in a million trillion brazillion years. But here I am; writing a review because this one failure of a human being got under my skin again.
I go here a lot; not because it’s great, but because it’s local and I try to keep my lunch budget below $ 5 a day and it’s a healthy choice where fast food is concerned. I don’t expect greatness, I just want to get my sandwich and go. But WTF fed-​up-​with-​it chick behind the counter? Can’t you find another job? Does the concept behind an oblong piece of bread elude you? Get another job where you don’t have to deal with the public; you are socially inept and not good at interacting with the public at all. Not everyone, but this one particular girl that started working there must have fallen off the dumb truck and bumped her head. Everyone else on the staff is totally adequate (which is all I expect, as a matter of fact, it’s more than I expect)
The last time I was in there, there she was all sloth like and hanging around back behind her sandwich counter. I’ve seen her there before and I dread it when I do, it’s always the same with her. I approach the counter and she asks me what I want, so I give her my order; a BLT. Staring at me like I stole her milkshake, she begins putting bacon in the sandwich. She runs out of cheese and just kinda stops and asks me if I want it toasted. I realize at this point… Ohhhh… she didn’t run out of cheese… I did. Fine… okay… my bad, I should have brought my own. I’ll do better next time. She toasts it, takes it out, lays it on her service station and grumbles like some fat old husband beating wife: «What do you want on it?». «Oh just put everything on it» She does, but she just dumps everything in the center of the bread. I’m looking at her like «What’s up girlie? You gonna spread them there ingredients around a bit, or should I just throw it in the sandwich shaker back at school?» She never looked up, and I really didn’t have it in me to get into a hot debate on sandwich artistry; how far do you really get in an argument when you’re talking to a true sandwich artist anyway… maybe she’s just into some sort of a futurist/​avante-​garde/​post-​modernist «down-​with the man» West coast sort of a sandwich movement that I haven’t been made privy to, because where I’m from, the shape of the bread really MEANS something.
Oh well, cheer up chicka, there’s a lot of homeless people out there, and I know your job sucks, but picking up cans and sleeping in old piss corners is way worse. If you start putting a little effort into the things you do, your chinese cookie fortunes might even start getting better.

It’s decent enough. They don’t make sandwiches well here (it falls apart as you’re eating it) but they make it fast. I don’t get why they charge tax on toasted sandwich vs non toasted.
The dining area is clean and service is whatever. Your typical subway actually.

All Subway’s are basically Garbage In/​Garbage Out. If you go in thinking that piling random crap onto your hoagie’s the answer, you’re gonna hate it.
I only get the meatball (who puts cold veggies on a meatball sammich?) or the Italian BMT (provolone, lettuce, tomatoes, pepperocinis, oil and vinegar). Everything else is, eh, to me. I might get the pastrami sub, if I get totally desperate (only mustard and pickles; any other vegetable is blasphemy) If you’re discriminating with the fixins’, it’s not too bad.
This branch is the closest to my work, right on Second Street. It gets busy from local foot traffic so the workers know how to handle a lunch rush. I usually call it in, walk over, scoot to the cashier’s, pay and leave.
Definitely a «eat to live» sort of place.