Vermont Auto Body

i got in a minor accident with another car but it was totally the other driver’s fault… she even admitted it. Anyways, after putting in a claim with her ins. co., her adjuster called & told me that her insured told her that i was the blame. After i hung up, i called my ins. co… come to find out i DIDN’T have «collision» coverage so that meant to get it fixed, it would have to come out of my own pocket. :-(i was hoping the damage wouldn’t cost too much. but my thought was wrong.
:-(:-(
i meant to go shop around to find a good quote but once i got to Vermont Auto Body Shop, i kne they would do a good job so i didn’t even bother going to another place to see if i could get a better deal.
After a week, i had my car back & so far, it is runnin’ top notch… they even fixed the lil dent that had nothing to do with the area that was damaged.
i’m so mad that it cost me so much to get my car fixed but i would DEFINETLY come back to VERMONT AUTO BODY SHOP & definetly make sure i have «collision» coverage on my auto ins.

First time writing a review for service not performed, because they are that good of a find! I went to get something done on my Stingray, Sandy took a look and recommended against it because over time it would ruin the car. Then there were some ecetras I asked to get taken care of, and I could see how much they actually care about customers’ cars and doing honest business. I’m sooo happy to find a go-​to place I can trust right in ktown!

Nicest people ever! I rolled up just before closing & they replaced a headlight bulb in 5 minutes flat & then didn’t charge me cause it was an excess part laying around. (I tipped the tech for his time, of course).
They only do body work, so can’t get an oil change or anything like that, but A+++ for customer service.

If your car needs body work, this is the place. Honesty, quality work and great customer service. Is it cheap? Nope but it is competitive. Sandy does the quoting and runs the office and she is just amazing. It is so nice to find a business anywhere that cares anymore about their quality of work or their customer service. Vermont Auto Body deserves your business and you will not be disappointed. If you think I am an «easy» reviewer, read my other Unilocal reviews, I am a very particular customer and expect the best.

What is everybody talking about! These guys are total ripoffs. I had a SMALL dent and they quoted me $ 1200.00!!! They claimed so much work that I just had to laugh and leave. I called Dan the man, for a paintless dent repair. He came to my place and did a wonderful job for $ 300. I didn’t have to rent a car or waste my day. Unless you want to get robbed, DON’T go to this ripoff joint! Damn thieves!

These people are life savers, and the best of the best. I have NEVER experienced such warmth, kindness, and concern from any sort of business like I have with Sandy and Vermont Auto Body.
My car got hit by a drunk driver near the end of October while it was parked, and chaos ensued. My insurance company, though I have pretty decent coverage at a fair rate, happened to get steamrolled around the same time my accident was reported with a bunch of claims at the same time, so they were lagging behind a lot. I wound up looking up a body shop on my own and taking the reins myself to start the process, and I found Vermont Auto Body here on Unilocal.I took my car into the shop on a Tuesday, which was 4 days after the accident had occurred (Saturday — which, yay me, because we know that claims don’t get processed and they can’t do anything until the next business day).
Sandy has a great rapport with Hertz, and my insurance covers a 30 day rental, so as soon as I dropped off the car at their shop close to closing time, she had one of her employees take me in their own car down to road to Hertz to pick up my rental.
From there, it was literally over a month of back and forth between my insurance, the drunk driver’s insurance, Vermont Auto Body, and me. The one who was the most informative and most on the ball about keeping me in the loop and in constant contact was Sandy. I had never had an accident like this before, and she was so great at helping me understand the process and know exactly what was happening step by step as we waited for the adjusters to come through and to get the green light from my company for them to start the repairs.
Because my insurance company took so long because they got backed up with a bunch of claims at the same time, it delayed the work on my car, which is why it took over a month for me to get the car back. It even meant that my 30 day car rental had to go over by several days, and I was freaked out that I would have to pay the extra money on the rental. I’m a 29 year old single woman who can barely afford her rent at the moment due to a crap job and a lot of hardships this year, so this was seriously the last thing I needed of all things, especially during this time of year.
Sandy assured me that everything would be okay — if I did in fact have to pay the $ 250 deductible from my insurance before they reimbursed me, she said we could work out a payment plan and I could pay what I could in the meantime (it didn’t even have to come to that, but I’ve never heard of any sort of car repair shop doing something like that for someone). She even informed Hertz that if there was to be any extra charge on the rental because it went over the 30 day rental period and my insurance was not willing to pick it up (even though it was their fault that I needed the rental for over 30 days), she would have Hertz bill her instead.
Seriously. These people are the sweetest, kindest, most professional and wonderful people I have ever had the pleasure of handling business with. It felt more like working out a deal with a close friend or family member when you’re having a rough time of things. Over $ 6,000 dollars of repairs and about 34 days renting the car, and I didn’t have to pay a dime (granted, this is also in part to having good insurance, but no doubt was way less of a hassle because of Sandy and this shop).
Please, you guys, I cannot say enough good things about them. Trust your car to this wonderful shop and be guaranteed that you will always be kept up-​to-​date on what’s going on, you will never have the wool pulled over your eyes, and they will always be honest with you and do whatever they can to make a stressful experience as painless as possible.
Thank you SO MUCH, Vermont Auto Body, and ESPECIALLY to you, Sandy!!!

Thank you so much Sandy you helped out my parents so much, they told me how you took care of them very well and how pleasant you were. It seems like you are taking care all of my family lol! You will probably be seeing someone from my family again my family is huge!
Thanks again Sandy! :)

I can’t say enough good things about Vermont Auto Body. I found them on Unilocal-​and when I called she told me to bring the car in to take a look. I was quoted an extremely reasonable price, and I was able to get her opinion on other dings and things as well. I felt she gave me some very good information on different prices and options and what she would recommend for what price. I was extremely happy with the repair of the dent– the car looked new. What I appreciated the most was how kind and helpful they were. One note: parking is practically nonexistent on this stretch of Vermont. You can park on the surrounding small streets and walk up first, or call first, or pull into the alley behind the business– but it is well worth the trouble to find parking for the great value and quality this shop offers.

I brought my Mercedes S550 to Vermont Auto Body with a huge door ding and rear and front bumpers that needed SOS with major scratches and dents. When I went to pick up the car, I was shocked to see that my car looked like it just rolled out of the dealer’s showroom!
Sandy & co. were so professional and courteous, they made the entire experience very pleasant. Not only did they give me a very competitive quote and delivered the job on time, but they were so committed to doing a top quality work that when they found another door dent we didn’t discuss, they went ahead and repaired it for free, saving me at least $ 800.
I hope I won’t need to go back to a body shop again (knock on wood), but if I ever have to, I won’t go anywhere else!
Vermont Auto Body has my 100% recommendation!

Nothing but the best. Sandy is a really nice lady. She took care of everything when I really didn’t know what I had to do. I would definitely recommend this place. Excellent service.

Amazing lady! She quoted me half the price I got at Yosemite body shop. She even said if I ever get small scratches, I can come by and she will fix it for me anytime I want. I told her I was a student and she was very sympathetic. I highly recommend this place because she won’t try to rip you off like other places. Very honest and very sweet!

Man in the office today was a dick. Didn’t seem to understand the concept of solving an issue without the insurance companies involved. Also if you’re into paying $ 50.00 estimate fees this is the place for you!

Sandy and Matthew are the best. Enough said
They’ll give you honest opinions. No zigzagging answers.
Trust me.
You won’t regret it

I smashed out my right side mirror driving in the bike lane at rush hour because I am an impatient New Yorker and an occasional idiot.
The fine folks at Vermont Auto Body replaced it for me quickly and offered me the cheapest option, without making me feel like a homeless person.
I will definitely return. PLUS they had a range of dog treats for my pup!

Good people. Stopped here after we scratched our rental. They didn’t string us along trying to take our money but gave a solid good advice for free. Thank you very much for your time!

If you’re a USC student in a bind and need an auto repair in a good location, this should be your go-​to auto repair center — it’s about a $ 5 Über ride from campus (or less). Although there are already almost 50 five-​star reviews for this place, I had to give Monica and Sandy a shoutout for the best customer service I’ve ever received.
Earlier in October, I got rear-​ended and the my back of my car was pretty trashed. The trunk wouldn’t close and the bumper looked like it was going to fall off. I initially called Vermont Auto Center, where I usually do my oil changes, and Mr. Kim referred me to Vermont Auto Body. I took the car in on a Thursday and Sandy was there to help me. She took care of everything, dealt with my car insurance company, and even though I’m not 25, I was able to leave IMMEDIATELY with a supa fly Camry.
The car was done in about two weeks, just as they had predicted. Honestly, my car looked better than it did before I got into the accident. This place is probably the best auto repair center in Los Angeles. Everything was so seamless! I wouldn’t go anywhere else.

whenever i get into an accident, i bring my cars here, drop it off, have a snack, and a rental is already waiting for me. so i am in and out no longer than 20min. the service is awesome, and the receptionist, the young blond asian chick, omg she is so helpful. she is the first hot asian chick i know that knows about cars. she gave me an estimate and knew everything that was wrong with my mercedes. wow. so my car was fixed within 10 days! sandy and monica took care of all the insurance needs and everything else that you need to do when you get into an accident. all i had to do was drop my car off, leave, and pick it up when ready. if you visit the office, they have a snack bar that you can munch on and a mini fridge with no alcohol. all the employees are friendly here, and they know what they are doing.
i didnt think this shop would know how to fix high end cars, but if you see the pictures i uploaded, they did a very good job. this is the only body shop in koreatown that i would trust with my cars.
thanks sandy and monica for the fast and friendly service. i recommend this place if you have a mercedes that needs fixing.

I came In to get an estimate for my 2002 Ford Focus, which had a busted hood. I was told by the young lady that my car was a total loss and should sell it as junk. She gave me an estimate of 3000 to have it fixed, but then told me to come back the next day to get a better estimate from her boss. I ran away from those prices and never looked back.
I found a different collision center, which gave me a much better estimate. I found out that all I needed replaced was my hood and a new radiator support. Don’t give me a terrible estimate especially if you have no clue what needs to be done. Took my business elsewhere and saved over 2k.

First ever Unilocal review and it’s because the service here is so exceptional.
I brought my vehicle here on a sunny Saturday, shortly before my lease was over and I had to turn in the car. Sandy inspected the car and gave me an estimate off the bat that was hundreds lower than the other estimates I had received. Not only that but she took the time to explain the process of each repair. Not only that but when she heard that I had not yet had my inspection, she suggested I hold off to see what the inspector had to say, just in case he didn’t require some of the repairs. I can’t remember the last business that was so customer-​focused that they hurt their potential bottom line in favor of the customer!
Thank god she made that suggestion because the inspection turned up fewer required repairs than I expected. So much so that I didn’t need Sandy’s services after all.
When I called Sandy to tell her the good news, she offered further sage advice on the lease return process for my specific brand of car and what to watch out for. Who provides that level of customer service these days? I guess Vermont Auto Body does.
Any future needs I have for auto body repair, they are my first and only stop. You can trust Sandy to keep your best interests in mind.

I love this place! The owners (brother and sister, I believe!) are super nice, and so knowledgeable. Everything gets taken care of QUICKLY! I originally came here with the bf when he had to get the side of his car fixed — they did it pretty quickly, and within a day, he got his car back!
I of course had to go there when my trunk wouldn’t close for some reason. They worked their magic, and it closed again! And it wasn’t like I didn’t know how to close my own trunk, okay? No judging. =)