Virtual Guard

Company is a sham. I use to work for these jokers not very long ago and quickly noticed it’s all about their profit. They told us to hurry and get customers off the phone and don’t tell them how bad the cameras are (blurry, dark, pointed at street outside of property, just bad quality period) and to hurry off the phone as fast as possible with telling the client as little information as possible.
The company spends their money on the «presentation» of the company and not the system. The system they use is SO HORRIBLE and INEFFECTIVE. Within a 5 minute span it is NOT uncommon to receive up to 30 – 50 FALSE ALARMS (shadows, passing traffic, animals ETC) and the guards just start authorizing everything giving chance to a real intruder to be on premises undetected. The system they use is a homemade program made by a former technician which was never completed or debugged so the system is highly flawed.
They don’t require employees to be certified with a legal guard card and offer no real on job training. Virtual Guard is BY FAR the company you need if you are looking for real security protection. Don’t let these guys scam you!!!

Over promise and completely under deliver. This business has been one of the most unprofessional service companies I’ve ever encountered. We contracted with VG to install a security system and intercom system in our 35 unit condo building. This was over a year and half ago, and still we have no intercom system. They guaranteed their work, and yet at this point our only recourse is small claims court. Incompetent, irresponsible, and a completely unprofessional security firm. Don’t walk, run from this business.