The Home Depot

I would leave no stars if I could!
Two years ago we bought windows and TRIED to buy a French door for our home. The Home Depot in Los Lunas, NM came out and installed the windows and fixed them THREE TO FOUR different times but they still aren’t right. They installed a French door TWICE before they gave us the excuse that it was a defect with the door even though we tried doors from two different companies. In the end they stuck us with a sliding door that has done nothing but leak and cause water damage!
We have been calling and tryin to get this fixed for two years now. We have talked to managers, regional managers, their bosses, etc and STILL this is t taken care of!
This latest time we have been trying to get people to call us back for almost two months now but no one can be bothered. My husband calls weekly with no calls back or a call saying they will take care of it. And we hear nothing!
At this point we are ready to call a lawyer to handle this since your company refuses to take care of it. Basically you got your money so now you don’t care and that’s unacceptable! We just want windows that are sealed and don’t rattle and a back door that doesn’t leak and destroy our floor. Why is that too much to ask?
We will NEVER buy from Home Depot again and are sure to tell everyone we know not to have you install anything for them. We expected more from you.