Plato’s Closet

These girls need better training with human interaction, they need to quit smoking in front of the store. And when you didn’t buy from a customer and the customer asks where a pair of jeans are… They assume, that’s me accusing them of stealing. So she calls the «manager» Ha! And then dumps all my clothes all over the counter and say we aren’t going to buy these because you said we stole your jeans. Lmao. Their loss not mine. Armani exchange, Free People, Uggs, Seven for All mankind, American Eagle, Express, Roxy, Steve Madden. My point is I had five huge garbage bags full it would have been east to misplace them and I had to leave the clothes there over night because they sorted them so close to closing, and a totally different person was working when I came in to get my $ 100… I understand they need to make money, but all the stuff they had was easily and will easily go for triple. I think the blonde with black ends has a guilty conscience, or was on something. Who does that? So then I’m sitting there with my son bagging my stuff back up for about a half an hour, and I said «just some advice if you’re going to go through somebody’s clothes and take them out of the containers they provide, and then accuse me of accusing y’all of taking my jeans the least you could do is help bag them up.» No response I will never go back there again and I have corporates number and her name. Poor girl.

The location on Hurstbourne is great. You can get a decent amount for juniors style items. It’s a great place to look for blue jeans on the cheap and shoes (especially high heels — the kind women think they can walk in but end up lurching around like a zombie– lots of those find their way here).
The location on the outer loop however, not so fantastic. Clerks demand you stick around while they go through your items. This can take anywhere from 30 mins to an hour. I was told that if I left to get lunch while they went through my items that they would «throw them away» after 20 minutes. I came back in 20. They hadn’t even gotten to them yet.
They claim this is because of store space. I’ve never seen any other Plato’s location take this stance. They were rather nasty about it. I’ll continue to visit the Hurstbourne location but with the way Outer Loop runs things, I doubt I’ll be back anytime soon.

I had never sold clothes before coming here. I had actually never been to a Plato’s Closet. You bring clothes to sell in a tub or tote and put your name down at the front counter. Their criteria is not obviously worn, fashionable, in season, I believe. I guess I should also mention that I had no expectation, I went through what I did not wear in my closet and put it in a bin to donate. Because some of it was like-​new I thought I would give this a try first. I also need a few items for my closet (colored cardigans, etc), so I thought I would browse.
I was the first one there after they opened so my clothes were reviewed first, I waited about 20 minutes, but I spent the time browsing. I had to go up to the front (I heard they normally call your name) but it could be I was in the fitting room when she finished my clothes. Of my tub of maybe 50 pieces, they «bought» 15 and gave me $ 30. I guess proportion wise, that isn’t a lot, but I will admit that there were some «worn» things in the bin and stuff I had never worn. I tell myself it’s a better deal than a yard sale or than the donation write-​off.
If you buy at the same time, you save on sales tax as its considered a «trade.» I found two items I liked, which happened to be on the clearance rack so I got two new things and $ 20 on stuff I had taken out of my closet. It was a win for me. I’ve since gone through my closet again because I had not even considered shoes or accessories I do not wear and I figure what is there is still new for me!
Though it has been considerable time since the last reviews, the store seemed clean and well organized. One staff member was continuously organizing and arranging while the other was going through selling/​buying.
Overall, this was a great first experience for me. In terms of purchasing, most items are listed at $ 8, with some variation. There are also accessories for about $ 3 and a clearance rack in the middle. Shoes ranged from about $ 10-​$ 30, with some more expensive tennis shoes ($ 50+). I think this is a neat set up for those who want fashionable items for less than retail price.

I couldn’t even shop the clothes because it smelled like an ashtray in the store. Worst Plato’s I have ever shopped.

This store is located right next to the thieves at Once Upon A Child and I believe they are owned by the same company. Plato’s Closet is a decent place to find name brand teen clothes. They don’t have any deals or finds that will blow your socks off, but the price isn’t terrible. I would highly recommend just going up the road to A.J. Wright for a much better deal on new clothes. I would also have to say that if you have your heart set on Plato’s Closet, the location on S. Hurstbourne Lane is the way to go (better selection and layout, slightly friendlier staff).
My last piece of advice is don’t even trouble yourself with bringing in clothes to sell unless the amount you get back isn’t of major concern. And just like with Once Upon A Child, they will be sometimes rude and snotty, so prepare yourself (though they are not nearly as bad as OUAC).