Merrimack Valley Oral Surgeon’s

Why have an appointment when they take 40 mins to call you in. My son had a 10:30a appt and got called in at 11:10a. This is just poor scheduling and most likely overbooking on a sat morning.
**Lowell Office**

I was Extremely Happy With The Service I got Here at Merrimack Valley Oral Surgeon! I Looked At Many Places and Had a Couple Consultations It took me 2 Years to Find The Right Place. I met With Dr. Tarro, He was Very Knowledgeable Went over the Whole Procedure, Also Showed me My X-​Ray And Explained what Was going on Inside my Mouth! He Put My Mind At Ease !!! I Pulled the Trigger !!! I am on Day 4 Of Getting All 4 Wisdom Teeth Pulled. When I Went in for The Surgery All The Staff Made me Feel Comfortable. (This Was My First Time Getting Put to Sleep) So I was Super Nervous about The WHOLE PROCESS. One Of The Women Held My Hand Until I feel Asleep, Very Comforting and Much Appreciated. Also When I woke Up A Kind Women Named Michelle Was There To Greet Me!!! Everyone Was So Kind and Caring I Truly Appreciate all They Did !!! I get My Stitches Removed Thursday, I will Keep Everyone Posted! I Highly Recommend Dr. Tarro and His Staff!!! They Did an Exceptional Job!!!

I don’t know what the previous poster was thinking smoking after surgery and clearly does not know that bottom wisdom extractions are different and more painful than the top extractions. They can certainly tell when someone is not rinsing the way it should be. If you were having trouble with getting the food out, you should’ve called sooner. You also can’t expect to feel and do the same things you did with the top extractions with the bottom ones. If you liked the first place you went to, why didn’t you go there the second time?
I had my wisdom teeth removal (all 4) here early January 2014 and it was great! Very nice, very fast. They explained everything to me and were also very accomdating with the scheduling. The front desk were very nice as well. I didn’t have an issue with recovery and healing. I did everything they instructed me to do. When I went in to remove the stitches, it was very fast and they sent me on my way. So glad I didn’t have to waste my time sitting around waiting for them to call me. I was also pleased with how caring and comforting they were. Dr. Tarros was the best!

I had two wisdom teeth taken out at dental dreams, no problem, was back to work the very next day. I had two wisdom teeth taken out here Wednesday and since then the pain has only gotten worse. I have hardly been able to sleep or eat since I got it done. I also have not been able to work I had to call once because they forgot to give me my doctor’s note in the first place, had to wait a whole day to get a call back. Then the medicine they gave me made me very itchy. So I had to call to get that changed. The pain never got better, it has radiated into my ears and my head. My throat is also sore. I noticed my stitches had come loose and we dangling in my mouth. Yesterday I asked my husband to put a little oragel on the sores in my mouth. I can hardly open it so it took the two of us. When he looked inside he literally started to gag. I pried my mouth open and looked in it with a flashlight and saw that the stitched were indeed broken and the whole on one side was completely packed with brownish green and bloody puss as well as food despite my efforts at rinsing. I also noticed that when i pulled my cheek open the other side that is mostly closed was oozing a greenish substance that tasted horrible. When I pushed on it further puss came out. I tried to rinse and rinse and rinse but whatever was in the gaping hole would not come out. I called the dentist and told them the pain was unbearable so they set up an appointment for me to go in today. The treatment I got was completely unprofessional and rude. The doctor came in for about two minutes to take the stitches out but then left to go do something else!!! He then left the nurses to do it. So the took the one side out and when they went to do the other side said «oh this side isn’t even stitched up.» So stitches had broken as I suspected. Now because of this food or something had gotten lodged very deep in and I got out what i could with a q-​tip but no amount of rinsing was getting it out. The nurse told me I was not rinsing my mouth very rudely. I’m sorry do you live with me??? I had been rinsing the whole time. I told her I had been rinsing but it was not getting the food out because the hole was so deep and swollen. How is this my fault because the stitches the doctor put in broke!?! Nice practice to blame your patients. She kept insisting that I had not rinsed my mouth… basically calling me a liar. She then just dropped a syringe bulb in my lap. She then told me I reeked of cigarettes… I had one. I am aware that smoking is not good after oral surgery and my instructions recommended that I TRY not to smoke for 48 hours. I was also told that I should try not to or at least limit it. Well if I could just quite smoking at the drop of a hat wouldn’t you think I would have done so already? It’s not exactly that simple. Nicotine is actually the most addictive drug on the planet, thanks. When I had my top wisdom teeth out I smoked also, I made sure to rinse and I had no pain and not a single problem. The nurse told me this was basically a lie (they didn’t even do the surgery) she then told me I must have had dentures!?! Seriously, clearly you didn’t even look at my mouth or you would know there are no dentures, also why on earth would you get your wisdom teeth replaced with dentures!?! Stupid. They cleaned out the extraction site where the stitches had broke all the while blaming me for it because clearly I stitched it myself. The nurse then took the metal tool and bashed it along all my teeth before taking it out on purpose. Completely unprofessional. I was unable to talk about any of my symptoms or issues I was having and the doctor hardly examined anything. I tried to ask why puss was leaking out of one of the sides, but he gave me no answer and essentially ignored the question. The nurse continued to go on about how the pain was all my fault for not rinsing even though I had told her multiple times I was. The doctor have me new rx for pain medicine. She told me this was stronger medication than the one first prescribed. She also told me I had to eat with it and that I could not drive and should stay at home while on the medication. I asked what I should do about work. She refused to give me a doctors note. She said you only get one for seven days so you can’t have one. I explained to her that the one written was good until Monday (I could go back) which was not seven days. She said yes it is you didn’t just have the surgery. I told her I had the surgery wednesday afternoon (something they could have read from the chart) so the note got me out of work Thursday, Friday, Saturday, + Sunday. She told me that was 7 days. I explained that Thursday to Sunday was only 4 days off and since I am allowed 7 why then could I not have a doctor’s note. She just told me I couldn’t have one and that was that. I then noticed that they gave me the same exact RX as before even though I had called and told them I was allergic to it just a couple days ago!!!

I am not wild about this place. They were running very late for my appointment and I waited nearly an hour before I was seen. Then, while I was in the chair, I was then told that my responsibility had gone from $ 100 to close to $ 800. I had already gone through the pre-​certification process with my insurance company and no one could explain why it was suddenly so much higher. It felt very sleazy to me.