Suddenlink Communications

Lubbock, United States

2

3 reviews

Contacts

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Telephone:
+1 877-612-5036
Website:
www.suddenlink.com
Address:
6710 Hartford Ave, Lubbock, TX, 79413
Nearby public transportation stops & stations:
3.3 miMasked Rider stop 3
Categories:
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Today

Today –
Local time (Lubbock) 10:55 AM Saturday, May 31, 2025

Business hours

Monday 8:00 am – 6:00 pm
Tuesday 8:00 am – 6:00 pm
Wednesday 8:00 am – 6:00 pm
Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 6:00 pm
Saturday –
Sunday –

Description

Specialties

One Call. One Connection. One Bill.

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3 reviews of Suddenlink Communications

No registration required
Place rating: 1
Austin, TX
I pay $ 15 per month to rent my DVR from them. The box stopped working. We had to disconnect and take it to the office myself to avoid a $ 25 fee. Then the cable still didn’t work. We had to call out a technician to look at our problem. Turns out we plugged in one wire incorrectly and the technician told us there was no charge to correctly connect the box. Then we got our bill and they charged us $ 40 for tampering with technicians work. I called to despite the charge but they pretty much told me that it’s non refundable. EVEN THOUGH we were told that there wouldn’t be a charge.
Place rating: 1
Lubbock, TX
Be careful when dealing with Suddenlink. I got hit with over $ 150 in extra charges that no one could account for, but everyone knew was not mistake. When I cancelled they did not even attempt to retain me. It suggests they have grown numb to people cancelling and have no desire to try to keep them.
Avoid the hassle, the lies and the headache. Find another source for your internet and cable needs.
Place rating: 4
Lubbock, TX
Lobe them! Never have a problem. Except they offer me five different things when I call. It’s super annoying, especially when I call knowing what I’m wanting to do. But the internet never fails, I’ve only had 1 outage here in the 2ish years I’ve had them.