Advanced Auto Parts

Purchased $ 60 light bulbs. When installing I noticed that I already had the same bulbs. Went to return them and was honest with the counter person and they would not exchange them for other bulbs. They could not because the original packaging was not on the product I was returning. However it is impossible to remove the bulbs from the packaging without removing the packaging. If I would’ve lied and said that they were defective he would’ve exchange them. So I guess it’s off to another advance auto-​parts store to tell them they’re defective. What a horrible way to do «customer service».

Great place the guys took great care of the hummer and actually put the wiper blades on for free. I would have paid to have it done considering it is 14 degrees outside.

Came here about 3 weeks ago to get a new bulb for my headlight. As soon as I walked in I was greeted and the girl looked up the model part for my car and got it off the shelf for me. She offered to put them in for me but when we got out to my car and I told her I had spring bulbs she said she couldn’t put them in. It wasn’t a huge deal since my uncle was able to put them in for me the next day. It just would have been nice if she would have checked to see if anyone else in the store may have been able to do it. But she was still very friendly and I will be back for any future car needs.

Located down Ridgely Road near the old Giant Foods (Now Personal Physicians of Lutherville) this auto parts store is tucked between several other businesses. Recently opened this new, clean and bright location is a treat for me to go to. The staff is knowledgeable and friendly. They have the parts in house and if they do not they can ship them in or tell you which store has it if you need to get it.
They also have plenty of cool stuff to look at on the floor to browse while you are waiting for your parts. It really clicks into the male DNA, that desire to browse only like a dude can understand. Similar to going to a Sporting Goods store, the automotive aisle in Wal-​Mart or the local grocery store small and expensive hardware section. But you will not find over priced gadgets there.
I bought a water pump, hoses and clams to fix my car. They were 30% cheap than the old and worn out auto parts store just north of them. And yes I did compare the prices before shopping. One thing they did was suggest additional items I was forgetting I needed. Like gasket goo to make sure it does not leak… Good one to forget huh? And also an inexpensive warranty covering it for 2 years. I do not often buy these warranty’s but the price was cheap so I got it.
I did have a choice of a new or re-​manufactured water pump. But they explained why I should go with the new one. I do a lot of my own repairs so I felt as though I could trust them. And that is an important value to me. So if you need parts, wiper blades some cool gauges for your machine and want a CLEAN and fully stocked inventory to choose from at good prices come here. I think you will like it.