E B Window and Siding Co

I hired EBW to replace the back door of my brownstone. They are super easy to work with, polite, timely and with great prices.
They are great to work with… I strongly recommend them for door replacements.

I’m going to come right out and say it, there simply aren’t enough positive things to say about EB. Many times when I review businesses there are certain elements to the service that I would consider 5 star, but then some that may be 4’s or 3’s. Not with EB. Everything from start to finish was incredibly professional, fair, and done with excellence. I needed some aluminum trim for my windows and the sides of my home sealed up. Not an enormous job but big enough.
For starters, they answered their phone. I know that sounds funny, but you’d be amazed how difficult it is to get anyone in the construction/​contracting field to even acknowledge your presence, much less care about your issue. The ladies in the office were incredibly nice and friendly, and treated me as if they wanted my business, and not just another annoying customer they had to deal with. They scheduled an estimate right away.
Then came Colin to do the estimate. We only had a brief exchange but he’s so personable and friendly, I felt like we had been friends for a while. He gave it to me straight, which I appreciate, and the quote turned out to be less than I thought. After a return visit, it turns out one of the sides of my home was in worse shape than we originally thought, and it turned into a bigger job, which of course, meant more $$. Again, Colin was direct about the issue, but I could tell he also felt bad about delivering the news to me. It wasn’t his fault I moved into an old house, but he handled the situation with care, which made a huge difference in how I reacted.
We went ahead with everything and within a couple of weeks, the guys showed up to do the work. The whole job lasted 3 days in the hottest part of the summer. Poor guys! I work from home so I was with them the entire time, and again, it was if I had known them for a while. They were super friendly, incredibly positive, and did an amazing job. They walked me around the house where they had done work so I could make sure I was satisfied right there on the spot. I never once felt like they were slacking, or cutting corners. I couldn’t be happier with how everything turned out.
Lastly came the final bill. And it ended up being about $ 1000 less than I was expecting! Woo hoo! Again, as I was squaring up with the ladies in the office, they were so kind, and personable. What that says to me is everyone enjoys where they work, who they work with, and really care about their customers. It makes a HUGE difference.
I cannot recommend this company enough if you need any sort of work done. It doesn’t matter who you talk to, you will walk away from the experience completely satisfied and confident that everything was handled with your best interest in mind.

These guys are awesome. Great prices, great customer service and very knowledgable! After much research on our options to replace odd-​sized windows in a circa 1873 home, we found E B Window and Siding Co. Went in on a Sat. morning, asked about the size and she knew exactly what we were looking for. We ordered 6 windows on the spot. Earlier in the year, we replaced one window with some help/​advice from home depot and the window didn’t fit correctly. In addition, after only 6 months, it failed, with the glass separating from the casing.
All of the windows from E B Window and Siding Co. fit perfectly. All six went in in an afternoon! Not only is it a score to have a home improvement project go off without a hitch (cause they never do) its a total bonus to do business with a longtime, local established business. These guys are good guys.
Thanks E B Window and Siding!

I had Ed and his guys replace aluminum trim and gutters on my house. I was unhappy with a detail, so he came back out to fix it the next day no questions asked. I have also been replacing my windows 1 or 2 at a time, and you can’t beat their price! I install them myself, but $ 159 for a low-​e argon filled window (.30 U value) with constant force balances is terrific! They’ve got a customer for life.

I had 22 windows replaced in my home and one window replaced in one of my rental units. The installers did a great job. Ed and Kathy have excellent customer service. I would highly recommend them to do your windows. You will not be disappointed. I love my new windows!!!

Ed and his team completed two window install projects along with fixing a leak. The work was done in a timely manner and I’m quite pleased with the finished project. The guys doing the work were great.