Michelle the owner is awesome to work with! She takes care of all of my problems :) Plus if I all her from home she will remotely log in to my computer and fix any issues! Seriously if you have any issues with your computer I HIGHLYRECOMMEND going here for any and all issues! Seriously today I called AT&T about not being able to connect to the internet they transferred me to HP customer service where I was left on hold, but I hung up! I called Michelle used my hot spot to get my computer on the internet and she fixed my problem at NOCHARGE!!! She is AWESOME!!!