Karl’s Appliance

Madison, United States

1.8

Closed now

8 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 973-377-5000
Website:
www.ferguson.com
Address:
306 Main St. Rt 124 306 Main St Rt 124, Madison, NJ, 07940
Nearby public transportation stops & stations:
1 miMadison
1.2 miConvent Station
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Wheelchair Accessible
Yes

Today

Today 10:00 am – 8:00 pm
Closed now
Local time (Madison) 8:53 PM Monday, June 16, 2025

Business hours

Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 6:00 pm
Saturday 9:00 am – 6:00 pm
Sunday 11:30 am – 5:00 pm

Description

Specialties

Appliance sales, delivery, removal, and installation.

Karl’s Appliance has been serving New Jersey and the New York Metro Area since 1941. Our experienced, factory trained, sales professionals listen to our customers and offer expert advice so our customers find the appliances that fit their lifestyle.

Karl’s Appliance offers quick and courteous major appliance delivery, removal of old appliances, and installation of new appliances to NJ and the NY Metro Area.

Stop by one of our 7 New Jersey locations or visit us at www​.karl​sap​pli​ance​.com.

History

Established in 1941.

Karl’s Sales and Service was founded as a tire store in 1941. One of the major manufacturer’s of tires had recently designed an automatic clothes washer and was looking for retail dealers. It only made sense for them to use the large network of existing tire dealers to help them sell their new washing machine. The rest is history!

Meet the Manager

Joe J.

Manager

Our location in the Staples Plaza — right off Route 124 or Main St — offers convenient shopping for home appliances in the Madison area as well as most of Morris County, NJ. Many customers love the convenient location and wonder why they have spent so much time traveling to the big box stores when the price is the same and they can not find someone that can helo them with their appliance related questions.

Karl’s Appliance also recommends

Karl’s Appliance

23

reviews

Électroménager

Joe J. says,

«Our Fairfield store is our largest and a must visit if you are in the market for high-​end or prefessional appliances.»

Karl’s Appliance

Électroménager et réparation

,

Cuisine & Salle de bain

,

Électroménager

Joe J. says,

«Our Perth Amboy store has extended our reach into Central and Southern New Jersey as well as Staten Island, NY.»

Karl’s Appliance

4

reviews

Électroménager

Joe J. says,

«Our Orange store is in an Urban Enterprize Zone (UEZ) so you pay half the sales tax!»

Karl’s Appliance

Électroménager et réparation

,

Cuisine & Salle de bain

,

Électroménager

Joe J. says,

«Our newest location as of this writing (we will be growing…) is in Sparta serving all of Sussex County and parts of NY and PA.»

Karl’s Appliance — CLOSED

3

reviews

Électroménager

Joe J. says,

«Located on 520 Bloomfield Ave., our Montclair store is a very convenient location for many of our customers.»

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8 reviews of Karl’s Appliance

No registration required
Place rating: 5
West Orange, NJ
This is my first review ever but when you get that really great customer experience, someone or group should get credit. Normally i would just let a manager know when one of their salespeople were extra ordinarily very helpful but it’s the 21st century so I need to get online and voice my reviews which help businesses and consumers.
Jonathan at the Karls in Madison has the demeanor and patience that made me, a tough customer who likes to ask a lot of questions, and my wife have such a great experience. I saw that personable behavior when observing a couple other salespeople there so it seems to be a great store to shop for your home appliances. It was pleasurable getting our washer and dryer from shopping to installation. After our purchase I called Jonathan with more questions and if he didn’t have an answer right then he said he would call me back, got the answers and called me back quickly. He did this with a genuine attitude that he was happy to help. Got a great price and will go back again for my refrigerator when we save up enough money.
Place rating: 1
Newark, NJ
Just took delivery of a refrigerator and had water line hooked up. Water leaked… have dry wall damage, Karls states nothing to due with them or installer. I called complaining asked for manager… they will not come to phone. … leave customer service rep to tell you not hi g we can do to help you. We are not responsible. Warning. Buy from another appliance store … customer service piss poor after delivery. They don’t want to know your name or your problem
Place rating: 1
Randolph, NJ
Nice store with nice appliances. Customer service is abominable. Bought two items that were supposed to be delivered on the same day. One didn’t arrive. On next day, with another large window of time to be stuck waiting, the item was damaged and had to be replaced. Still don’t have the item. Go elsewhere!
Place rating: 1
Madison, NJ
If I could give 0 stars I would. This store has the worst customer service and does not stand buy the products they sell. Once they sell you the equipment they are not interested in customer service. I bought a high end whirlpool washer and dryer and after 1 week the dryer would not heat at all or dry the clothes. The washer has a strange configuration where it is actually destroying delicate items of clothing. When I called to complain they were completely unprofessional and refused to take the equipment back. They did send a repair man who was inept at solving the problem. I am the type of person that likes to give my business to small business owners. This taught me a lesson and for now on I will go to Best Buy or one of the other larger chains. I am telling all of my friends and family to never use this store for any of their appliance needs based on their refusal to take back week old equipment that is not working.
Place rating: 1
Short Hills, NJ
Don’t even bother opening the door to Karls.
What a waste of time. We went to Karls at 3 pm today, on a Monday. There were no other customers in the store and 4 salesmen standing around. A salesman comes over to us, we tell him what we want (we are doing a new kitchen and need all new appliances). He tells us a little about appliances (we are basically pulling info out of him). After about 5 minutes he said he needed some water. He never came back to us. The other sales people didn’t offer help either.
I sure hope someone at Karl’s headquarters is reading this. It was a pure waste of time and offensive as well.
Place rating: 3
Short Hills, NJ
In a strip mall in Madison. Went there to get a washer and dryer. Salesman was knowledgable and friendly. Left feeling good about Karl’s. Would go back if I needed anything.
Place rating: 1
Short Hills, NJ
Absolutely the worst customer service I have experienced with purchasing kitchen appliances. Purchased an item a month with a 2 week delivery wait. Waited 3 weeks to learn the item is no longer manufactured. At first I was told I had picked up the item. No communication from Karl’s until I had to call for a status. They even tried selling me on a different (more expensive) item. Asked for a refund that is now approaching a week to resolve. I strongly advise avoiding this place.
Place rating: 1
Madison, NJ
This is the worst experience I have ever had dealing with a retailer in y 40 years of doing so. The wachine machine didn’t work but I can’t get my mony back and they could care less.