Steep & Brew West

Madison, United States

3.6

Open now

15 reviews

Accepts Credit Cards
Free Wi-Fi

Contacts

QR code, vCard

Telephone:
+1 608-833-6656
Website:
www.steepandbrewcoffee.com
Address:
6656 Odana Rd, Madison, WI, 53719
Nearby public transportation stops & stations:
1.5 miMetro Transit
2.1 miHill Farms State Transportation Building Bus Stop (Westbound)
2.2 miHill Farms State Transportation Building Bus Stop (Eastbound)
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Bussiness info

Take-out
No
Accepts Credit Cards
Yes
Accepts Apple Pay
No
Accepts Bitcoin
No
Parking
Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes
Outdoor Seating
No
Wi-Fi
Free
Good for Working
No

Today

Today 6:00 am – 8:00 pm
Open now
Local time (Madison) 7:19 AM Thursday, May 29, 2025

Business hours

Monday 6:00 am – 8:00 pm
Tuesday 6:00 am – 8:00 pm
Wednesday 6:00 am – 8:00 pm
Thursday 6:00 am – 8:00 pm
Friday 6:00 am – 8:00 pm
Saturday 7:00 am – 8:00 pm
Sunday 7:00 am – 8:00 pm

Description

Specialties

Steep N Brew West is a locally owned coffee shop also featuring ice cream and fruit smoothies. We’re oriented to adult tastes, specialize in custom made coffee drinks and beans — either whole or ground, using locally roasted Steep & Brew coffees. We have premium hand scooped ice-​creams from Ruggles for cups, cones, malts, shakes, sundaes, and smoothies. More than 30 loose leaf tea varieties are available to savor tea here by cup or to take home by weight. Our breakfast Danish, morning buns and cookies are from Madison Sourdough Bakery, and we have delicious apple pie, bars and brownies. Wi-​Fi is free. There’s room to sit alone, with friends, or conduct informal meetings.

History

Established in 1980.

The business was established by Mark Ballering in 1980, selling his award winning Steep & Brew coffees. It evolved to Steep N Brew West in 2012, still featuring Mark’s wonderful coffees, and connecting to a frozen treat shop next door. In November 2014, we combined the spaces, giving us lots more seating and the capability to not only have coffees and teas, fresh Danish, but also premium ice creams and fresh fruit smoothies. The result is we now have room for you to sit and savor our multiple sensory options.

Meet the Business Owner

Saad K.

Business Owner

Saad is the owner/​manager of Steep N Brew West, come in and say hello.

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Vicinity

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6662 Odana Rd
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15 reviews of Steep & Brew West

No registration required
Place rating: 4
Madison, WI
The baristas at Steep & Brew West were really friendly and helpful. The store itself has a great interior environment — bright, nicely decorated. The shop definitely has more personality than a Starbucks and prices are about the same.
I got an orange cappuccino and it was okay — probably a mistake to get the orange cappuccino instead of the regular, but the espresso was clearly pulled correctly. I’ll definitely be back on occasion.
Place rating: 4
Middleton, WI
I’m sitting at about 3.5 stars on Steep & Brew west.
Service:
No complaints. The baristas have always been friendly and personable when I come in. They are patient even when there is a long line of customers and they usually make some small talk. If you stop in often, the baristas recognize you as a regular and memorize your order.
The interior is a little dingy, with a few four– and two-​top tables for sitting and enjoying. It’s connected to a TCBY, which makes things look tacky. Also, it doesn’t help that it’s in a tacky strip mall.
Coffee drinks:
I have to knock off points for this. I have never really liked their drip coffee (neither light nor dark roast). Perhaps I’m coming in at the wrong time, but it’s always a bit burnt and stale tasting. About on par with Starbucks medium roast.
I’ve had both lattes and Americanos, and both beverages had a similar burnt taste as the drip coffee. Perhaps that’s just how they roast their beans… I was served a double espresso in a to-​go paper cup which detracted from the beverage. That was disappointing.
All in all, it’s a great place to stop for a beverage when you just need a quick caffeine fix.
Place rating: 5
Madison, WI
The coffee is great! There are 15+ different blends and the baristas are always knowledgeable on the different types. Since they have expanded and removed a lot of the noisy yogurt machines and freezer from the former TCBY, I have found it to be much quieter and a nice place to go and work and conduct meetings.
Place rating: 5
Madison, WI
A great coffee shop. Employees are positive. The location is perfect, plenty of parking. The quality of service is beyond what you would get. Other then the usual service of most coffee shops, they have items that you wouldn’t think a coffee shop has. Such as delicious pie, extensive tea (not just what you see on shelf), ice cream, the pastries are locally made. A great coffee shop with dedicated staff to serve your every coffee delight.
Place rating: 5
Marengo, IL
We had an iced coffee and chai latte. We loved them. I think we had the owner serve us, he looked like he came straight out of a Tommy Bahamas catalog. He was very fast, and gave me very little ice like I requested. Coffee was mellow and nutty with no bitter after taste which means he uses the correct bean and water to bean ratio. There was a line of about 5 people behind us, but we waited no more than two minutes.
Place rating: 4
Madison, WI
Friendly service. Coffees brewed to perfection. Quaint atmosphere with recent redo. Great location on Odana Road.
Place rating: 2
Madison, WI
Super grossed out by the bathroom, which you have to basically walk through the kitchen to get to. And physically disabled people, don’t bother. It’s super hard to get to. The coffee is lackluster and the baristas don’t seem to care about much. There’s an EVP down the road that I usually go to, and will continue there in the future.
Place rating: 5
Minneapolis, MN
This coffee is such a treat! The owner is great and the other coff drinkers are very nice!
Place rating: 5
Madison, WI
I love the chai tea lattes! I go out of my way all the time to get my drinks from here. It’s a long wait, but definitely worth it.
Place rating: 2
Madison, WI
You had better be an established regular when you come to this Steep and Brew, otherwise you will be waiting a long, long time. I don’t blame them for this; regulars are either there every morning like clockwork, or stop in several times a day for coffee, so of course they will be willing to accommodate them more than someone who only stops in on occasion. Too bad the west side doesn’t have more coffee places to choose from so this Steep/​Brew could be avoided.
Place rating: 2
Madison, WI
I enjoyed the café au lait I drank here, but I wouldn’t recommend this location for a place to study or relax. It has a couple small tables and a small countertop space by the window, but otherwise the seating area is small.
Place rating: 4
Verona, WI
Unenthusiastic barista but the other patrons were on a first name basis with him so maybe it was b/​c I’m a newbie :) Also the manager of the TCBY next door came over and they were all laughing up a storm… I can handle chit chat (I’ve worked retail before so I’m not too harsh) but when there is a customer right there in front of you sometimes it’s better to postpone the conversation a few minutes until they walk away.
Anyways; I got a hazelnut coffee and the beans were ground up right there and brewed on the spot. I don’t know if this is normal (I have never had a cup of coffee brewed especially for me before) but I felt special and made up for what was experienced in the above paragraph :) The coffee was a bit weak. That in combo with the lack luster barista I had to knock off a star.
They also had a long list of italian sodas that they offer and I will have to come back and try one of those out as well!
Place rating: 2
Madison, WI
I work very nearby this particular Steep & Brew, and it is consistently hit-​or-​miss, as contradictory as that sounds. However, my most urgent complaint is that the majority of the baristas have no urgency whatsoever. I often try to build an extra 10 minutes into my morning commute to grab a cup of coffee and a pastry, and I’m forced to wait for a full 7 minutes while the one barista available slowlyyyyy makes pour-​over coffee and precisely steamed lattes.
I know it’s a small shop, but the priorities and sense of urgency here are non-​existent. Why don’t they have carafes of coffee to the side, so those who are there to just get a cup can fill up, pay at the counter and get out?
I wouldn’t be complaining about this if it weren’t a frequent and extremely irritating occurrence. Whenever I go there, I’m there at least 10 minutes before I need to be at work less than a block away and end up at work late, ALWAYS, due to a cup of coffee taking at least 7 minutes to obtain.
Ridiculous.
That said, the cherry danishes ARE delicious.
Place rating: 1
Verona, WI
Yes, the coffee is decent, but the service has been repetitively so abominable, that I now forgo the joe in the morning at the Odana shop, even if I’m dying for a good cup, I just can’t deal with the service.
One easy example, a guy who works there once was on the phone when I gave my order, a personal call. He took my order, rang it up incorrectly since he wasn’t paying attention, twice. The order was for a hot chocolate and a decaf — which has to brew independently. After! the call ended and he rang me up, he THEN! started the hot chocolate. Then, after the hot chocolate was finished! he started the decaf. This was about 7 minutes into the beginning of my order. Then, with hot chocolate in hand, I waited over 5 for the decaf to brew. The whole time too he was chatting with someone about politics and I“m not sure exactly how long the decaf really took.
This is how it should have gone: No phone call, DUH, the second he heard «decaf» he should have set it up to brew, then returned to ring me up. Then finish with the hot chocolate, so it would still be hot while the decaf finished, hand me two drinks in a reasonable 4 minutes, not 12. Horrible.
Place rating: 4
Madison, WI
Unfortunately, there aren’t a lot of great coffee shops near West Towne Mall. Many of the nearby coffee emporiums in this area are bland, with over-​roasted coffee and little ambiance. However, hidden in a strip mall off Odana is a gem… the west side Steep and Brew. The coffee is always fresh and tasty (especially since it is freshly roasted in Madison), and the prices are reasonable by contemporary coffee shop standards. There are probably better coffee shops in other parts of Madison, but nothing around West Towne compares. Stay away from the chains, and visit Steep and Brew!