Malibu Eye Center

This was the worst service I have ever seen in any business, anywhere in my 59 years. The man at the front desk area sat there talking with his co-​worker and ignored every customer who came in the store. I don’t know how he keeps his job. This place won’t last. Everyone I talk to has had the same experience here. My advise is to go elsewhere.

I’ve been going to Malibu eye center for years now and have nothing but positive experiences. The staff is extremely friendly (Jennifer & Sal), they are accommodating and the dr is of course fantastic. It makes me comfortable knowing that their technology is updated and able to detect everything regarding my health. Appreciate their friendliness and overall highly recommend!

I went back twice
Vision was still not corrected
Properly the dr gave me another
Lens and said. that is all he could
Do
I called the next day and
The receptionist which by the
Way is totally rude and condescending telling me the dr
Does not speak to patients on the
Phone
I have just come back from jules
Stein eye center I have cataract in
Both eyes and
my. retina
He his totally incompetent
The people who caught this problem
Was a Dr at lenscrafters who recommended I go to jules stein
I don’t think I need to say anything
Else

Dr Oconnor is THE best in the business. I’ve seen him for the last five years for checkups and I have never been happier. He is always there to cater to any question or concern I may have as well. It’s so nice to have him here in Malibu so I don’t have to drive to the city. My entire family goes to him and I always recommend him to friends.

A screw fell out of my favorite pair of sunglasses (which I did not purchase from them) and not only did they fix them in about a minute, but they also didn’t charge me. They have a great selection of frames and the staff seemed really nice and knowledgeable.

Been going to Malibu Eye Center for 6 years. Unfortunately, I have recommended this place to many of my friends BUT I’m all about the truth. With all the places that sell eyeglasses and contacts… go elsewhere!!!
Overpriced and everything seems to be discontinued after you purchase frames from here. There are other optical stores in the area. Remember an educated shopper is the best customer.

Excellent service! Sal is the best!

This place is awesome! Great, freindly staff. The doctor spends a lot of time with you and goes over everything. The staff are great in helping you pick out lenses too! Never any pressure!

I’ve coming here for the past 5 years. Great doctor and fantastic staff.
Sal, has always been fantastic and helped me pick great pairs of frames!
Back again, the great staff and great doctor keep a patient!

This was my first visit to Dr. O’Connor and what a seamless, pleasant experience… borders on entertainment! The latest technology means video-​game-​like testing and no more eye drops to dilate pupils anymore. The facility is immaculate, beautifully appointed with designer eye-​ware and pretty lighting, and the warm friendly staff helps make the place hum like clockwork. My exam was quick yet thorough, and everything anyone could hope for in an optometrist. Such excellence is really a find. I HIGHLY recommend Malibu Eye Center!

Don’t trust your vision to Malibu Eye Center! I developed a serious eye infection this past week and called Malibu Eye Center to make a same day appt. I am not a regular patient, but my husband has been going there are more than 15 years. Not only did the receptionist REFUSE to make an appt for me and REFUSE to ask dr. o’connor to call me back, but she also diagnosed me herself over the phone, telling me, «it’s probalby just an allergy.» I told her I don’t have hay fever, it was raining in LA this week, so there is no pollen, but she still refused to make an appt. for me. She told me to go get some over the counter eye drops at the drugstore and call back in 3 days if I was still having issues. I went to another eye dr. the next morning who was incredulous that any eye dr. would allow his staff to treat patients that way. And my eye infection was serious! Not only does Dr. O’Connor not have me as a patient, he as lost my husband as a patient after more than 15 years.

I walked into the Oliver Peoples store, and the only person working there was on the phone and seemed to be working in the back. I waited for awhile, but nothing happened, so I left, and walked over to Malibu Eye Center.
My original plan was just to get some new nosepads for my backup pair of glasses and maybe grab a pair of new sunglasses, but I ended up getting a new main pair of glasses as well as sunglasses, in addition to the nosepads (which they did for free).
They take VSP! Most places that take VSP tend to suck, in my experience, but this place was great — very helpful with finding cool frames, etc. Prices seemed reasonable as well, especially with the 20% VSP discount. I bought a pair of «very avant garde» (according to the dude) glasses for about $ 200 (including the ridiculous high indexing and digitally crafted lenses etc), and then blew another 600 on a pair of high end snob Dior aviators. (which seemed pretty cheap, considering)
Big fan. It’s a bit of a hike from LA, but whatever.