Berger’s Sewing Machine & Vacuum Center

Don’t go to Berger’s if you aren’t used to cats roaming around while you shop. I have a terrible allergy to cats & can not be near them. I put up with it one day but the next time I went in, I to asked at the door if the cat was in the shop today, Raymond replied «the cat is always here». He didn’t offer to put him in the back room or even ask what I wanted as I walked out the door. He apparently doesn’t need my business and will not be getting it. So much for helping the locals out. Too rude for me!

I had been meaning to stop by Berger’s for ages and I went yesterday to look at sergers. I am so glad I did! Raymond was not only knowledgeable, but extremely helpful. He took the time to demonstrate two of their Baby Lock models. I am also VERY happy that they keep the specific bobbin thread I need for my embroidery machine (that other chain fabric stores do not carry), as well as quality embroidery threads. I am still pricing out sergers, so even if I don’t purchase one from Berger’s, I will buy all of my embroidery threads, as well has having my machine (s) serviced, there in the future.

I use Berger’s for all of my vacuum purchases. I own a business and I purchase vacuums on a very regular basis so it’s important for me to have a local store that sells a quality product that also offers belts, bags, etc… It also helps that one of the owners of the store Raymond is able to service and repair my vacuums to keep them in tip top shape. I go though tons of vacuum bags and was constantly in the store. He recommended that I buy them by the case and not only has it saved be money but also so much time!

Since my mother’s sewing machine had stopped working in the middle of a special project for my newborn, I called Berger’s on behalf of my mother. When I called and asked if an estimate for a repair was free, a woman assured me that it was and told me to have my mom bring the machine in. My mom drove 20 minutes to find this little shop in hopes of receiving an estimate, an honest opinion, and/​or repair. Well, the man at the store took one look at the machine (which is an affordable Singer) and didn’t even provide the slightest effort in taking a look. He was not of any help at all and said he couldn’t help my mom. He didn’t even provide an explanation and left my mom feeling disrespected and humiliated.
This is very unprofessional, and thankfully, we know never to come to Berger’s or recommend it in any way.
Do yourself a favor, and please go somewhere else.

My husband went here to buy me a sewing machine 4 years ago.
I finally took that machine in for maintenance this summer and had a great experience.
The people working there were super helpful, the cost for machine maintenance was reasonable, and it was done quickly — just in a few days time.
I had some questions and they were quick to answer them, they even sat me down and showed me some things on a machine. I ended up going back to purchase a much more heavy duty machine and they sat me down and taught me how to use it. They offer classes for more in-​depth instruction.
I know that this shop is a Babylock brand retailer, but they may also have other brands for sale. They sell both new and used (reconditioned) machines.
I think I’ll go back there to purchase my serger. I was really impressed by the high level of customer service.