Frugal Rooter

Specialties

Home Service Doctors are the Northern Virginia region’s fastest growing Heating, Cooling, Plumbing and Drain services company. Headquartered in Manassas, Virginia, we deliver top quality customer service to families and businesses in Virginia, 365 days a year. Call anytime, day or night, to schedule an appointment for a trained and certified technician.

Here’s what one satisfied customer had to say:

Since Yelp wants to hide my review… Let me tell you how good Plumberologist is (are?)… I had a main line blockage that backed up some «stuff» into my basement and I am actually okay with it now thanks to Justin and Plumberologist. Nevermind the smell, nevermind the ruined afternoon and forget about the clothing, rug and books I had to toss– it is all okay now. Jennifer was great in quelling my tears as I told her my tale of sewage woe over the phone. She patiently listened to me bawl about the damage and how I need to burn down the house and release nuclear ants to clean up the mess. She let me know she could get someone out there very quickly and she did. Justin came out and fixed the problem. He didn’t have a flamethrower or drive up in a tank but he had the tools he needed… though I think a flamethrower would have been pretty cool. He came in, explained he was going to figure out what the problem was and then let me know my options…

History

Established in 2004.

After I got out of military, I spent years working for the biggest names in plumbing. I learned a lot about how BIG businesses run. The one thing that really bothered me was their emphasis on getting as much money out of every customer as they could. They usually did this by either over-​charging or talking customer into unnecessary repairs. This just never sat right with me. I believe that the right way to do business is to deliver superior quality service at an honest price. Do that, and home & business owners alike will not only call you back the next time they need service, they will recommend you to others. So, I worked for the big guys until I felt I’d learned all there was to be learned, then left to start a plumbing company that focused on putting customers first. Frugal Rooter was born. In the years since, the company has grown from just me & my truck to a fleet of vehicles & a team of high quality plumbers. (There are still days when I scratch my head & wonder how I got here.)

Meet the Business Owner

Randy B.

Business Owner

Well for starters, I’m a slave to my job. Building this company has taken up most of my time for the passed several years. I got my start in plumbing when I was 16, installing septic tanks for new construction. (To this day, I still go out to some of the jobs and do the shovel work myself. I challenge anyone to install a sewer line faster than me.) At 19, I went into the Navy & by pure, dumb luck ended up being a plumber in the Navy. As a result, I’ve done plumbing on four continents. (You would not believe what passes for plumbing in some parts of the world.) After six years, I came home & went to work for the largest plumbing company in the world. I applied the same work ethic I’d had in the Navy, and before long, I was the highest paid plumbing technician in the company. After I’d learned everything I felt I could from that experience, I set out to start my own company; one that put the customer first, charges every customer the same honest price, and delivers superior quality work.