Giant Food

Giant is a fantastic store. They have a wide selection, friendly service, and are very clean.
They also honor the fact that if an item rings up incorrectly, it is free.
The store has come up in the last twenty years into a great store.
Reasonable prices and lots of parking!

Overcharging for items. 20 oz powerades ring up at $ 4.99 without a bonus card. $ 3.99 with for a SINGLE bottle.
Self check clerks don’t speak enough English to understand the item is priced wrong or why you no longer want it.
Won’t be back to giant.

Not the worst grocery store in town, not the best, either. Seems to always be busy. Shelves stay stocked, good size produce section. Their pharmacy is well-​run although they can be a little slow sometimes.
However, I have had a few problems with their gas points program, which was the reason I started shopping there in the first place. On two separate trips, I didn’t get the points for products at checkout. The first time it happened, I used the self-​checkout and was told that sometimes the points don’t register in those lanes. Hmm. I had to show the customer service person the flyer and the sign before she would apply the points to my account.
The second time, I checked out with a cashier and the points still didn’t show up. So I went to customer service — again– and asked them to verify the signs. She went over to the aisle and came back, claiming that there were no signs and I must have been mistaken. That was a bold-​faced lie — the signs were right there, clear as day. I got another employee to check and she confirmed that yes, they were there. I pointed this out to the first employee, who just shrugged. They gave me credit for the points, but it left a bad taste in my mouth. My advice is check your receipts carefully and be prepared to put up a fight with customer service.

Poor customer service, pricey and unreliable employees. A few nice people work there but there is never someone working the self checkouts, especially when you need help with an item. A few times I used the self checkout and there was no receipt paper in the printer. Even though there are people standing at the customer service counter when you walk in, they never seem to be able to say «hello» or «how are you».

Great local union grocery store that has great produce, an awesome deli and a fantastic selection while being price competitive with the other stores in town.

I love this store. It’s near my house which makes it very convenient. I usually shop early in the morning so I deal with the older cashiers. They are lovely people and always enjoy having conversations with you. I prefer early morning shopping just for the peace of mind and dealing with less people.

I don’t find this Giant to be THAT bad as other reviewers make it out to be. Granted, I know better to make Giant my go to grocery store — it’s definitely a notch down from Wegman’s or my go to Harris Teeter on the grocery store food chain. (Pun thoroughly intended) But it’s fine for picking up a few items in a pinch. I live in the townhouses that back up to this shopping center, so it’s a short walk for me if I need to make an ice cream run, or need a few key items for dinner.
A couple of positives about Giant — first, they have a really good craft beer selection — I’d say it’s a little bit better than the one at Harris Teeter. Unfortunately, it can be a bit of a mess. They have a nice selection of warm beer on the shelf with many things that the Teeter doesn’t carry, and a larger selection of «big bottle» beer. Their cold craft beer selection is slightly smaller than Harris Teeter, but they do have a «build your own 6 pack» selection. The problem with this is that you’re only supposed to choose from a limited selection of cold single beers for the build your own, but people pick over the warm shelved beers because the build you own 6 pack makes those beers CHEAPER than buying them properly. For example, all of the Founders Breakfast Stout was picked over — it’s $ 12 for a 4-​pack, but is a better deal when you sneak a couple into the build your own 6-​pack at $ 10.50. The cashiers don’t notice this, and it’s even easier to pull off when you go through self-​checkout.
The produce is OK but things like meats, deli items, and seafood I wouldn’t trust here. (Although I did get some really nice Virginia crab meat here once.) But if I need something in a pinch, I’m fine with walking there rather than getting in the car and driving somewhere else. And if I shop around, I’ll find some real deals on sale items. (Last time I went they had a ridiccy sale on K-​Cups and I pilfered the heck out of them!)

Not a huge fan of this Giant. I used to go to the Food Lion when it was open for easy stuff. I’d rather drive down Hastings and go to Harris Teeter. The best reasons I come here are for the Hispanic food section and the Beer section. They’re pretty good. But that’s all I’ll come for. Allow me to list the my grocery store hierarchy:
1. Wegmans
2. Harris Teeter
3. Safeway
4. Whole Foods
5. Trader Joe’s
6. Publix — I know they’re not around here but I had to list it
7. Giant

I agree with other posts. It is a very clean store but my experience with the staff is pleasant. It is very pricey though and so I avoid shopping there. I want to shop without getting sticker shock and where there are actual savings for loyal customers. I.e. Prego sauce at Giant was on «SALE» for 2/​$ 5 with my savings card. Regular price at Target is $ 1.78. I also stopped filling my prescriptions at this location because it takes them too damn long to fill. They want you to shop while you wait but I don’t want to most of the time. Who shops when they’re sick? Checkout can be frustrating and it takes long lines backing into the aisles before they open additional registers. I get very impatient and have been tempted to abandon my shopping cart and head over to Super Target if I weren’t pressed for time.

I can’t believe this store. I agree with E.A. and Pitbull D. The cashiers look at you in a disgusted way when you take reusable bags. And I know for a fact they hire kids with shady, questionable backgrounds. One was in court for breaking and entering, so I don’t trust him to bag my stuff. If you are over 21 and want to buy alcohol be prepared to hold up the line for about 5 minutes or more before the «higher up» comes and checks your id. No one is prepared for anything and I always have people commenting on my food purchases and looking at labels as they scan. I don’t want small talk about my food, just ring me up and send me on my way. I try to avoid the place since security doesn’t seem to get rid of the loafers who hang out in front of the store. It is clean, but pricey. Check out is too slow, even when you use self-​checkout. I will say there are a couple of nice, fast paced employees, but they are too few to make this a consistent stop for groceries. Just go someplace else if you can.

Recently renovated. This store has it all. But, I find that you need to be careful because they can be pricey.
It is convenient to us, so we stop by frequently to «fill in,» with our main shopping outings determined by what store meets our needs the best based on our total shopping list.
Sometimes there is insufficient help up front at the checkouts and you can wait in line for quite a while.
Also, we did have this as our primary pharmacy but switched because it was consistently 45 minutes to fill a prescription at this Giant Pharmacy counter, and Shoppers does it in 10 minutes on average.