This guy is off the charts in reliability. NOT!!! We scheduled a time, he called 5 pm the night before to cancel for an unspecified emergency, I said OK, we rescheduled. He never showed up and never called when the second appointment time came and went.
Brian E.
Place rating: 1 Redondo Beach, CA
4 jobs and 4 screw ups. Zero accountability or responsibility. Came at me with problems but never solutions. Complete with pictures! Laundry Room — We clearly explained what grout we wanted where. He uses the wrong grout. Upstairs Bath — Requested an edging on all corners and edges. He happily agrees but only corners the top of the half way and none of the surrounding shower edges. Cuts the holes around the valves EXTREMELY sloppily and then blames my plumber when the fixtures are installed. He can’t grasp that the fixutre just screws on and if their are openings in the tile, it’s because of BAD cuts. The edging that was placed on the ceiling was gapped ¼ inch AWAY from the tile! Wasn’t filled in and is thus not actually protecting anything. Said his tile came with a one month warranty but is doing everything in his power to blame others. Downstairs Bath — He measured the mosaic and then tiled the entire wall around it. But he measured the wrong mosaic! Instead of just fixing the problem, he purchases other mosaics and pressures me to work around HIM. When I decide to give him one final chance and I purchase a mosaic that would fit, he installed it sloppily. Very wavy and didn’t trim the grout lines for clean edges. Claims it’s the best he can do. The best. The Absolute BEST part was when he tries to come after me for more money because he claims«He forgot to put the slab on the contract» on the LASTDAY. Mudding the shower floors is literally the FIRST thing you do when you start a tile job. He says«You should assume it’s extra because I forgot to add it.» When he saw the job we told him the scope of the work and it was unquestionable he was mudding the floors because he DID it. I challenge Moe of «I Can Fix It LLC» to respond to ANY of these bullet points and try to refute the PICTURES I will link.