Rainbow Bridge Pet Crematory of Texas

Manchaca, United States

4.8

Closed now

13 reviews

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Telephone:
+1 512-312-4622
Website:
www.rainbowbridgepet.com
Address:
Manchaca, TX 78209
Wilshire Terrace
Nearby public transportation stops & stations:
1.2 miTrolley Stop in Alamo Heights
3.2 miSan Antonio International Airport
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Today

Today 9:00 am – 5:00 pm
Closed now
Local time (Manchaca) 5:37 AM Thursday, June 12, 2025

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday 9:00 am – 5:00 pm

Description

Specialties

Because we care, we want to assist you in making certain that your beloved friend has a dignified final resting place. We assure you that your very special family member will be handled in a gentle and loving manner. We specialize in all pet cremations including horse cremation.

Individual cremation services include the gentle pickup of your pet at your veterinary hospital, the individual cremation process, placing the cremated remains in an attractive urn and hand delivering the remains back to the veterinary hospital to be reunited with your family. A certificate of cremation is issued with every individual cremation. The individual pet is kept separated from those of other pets in the cremation chamber with no commingling of ashes. Strict quality controls are used to monitor each pet throughout the cremation process.

History

Established in 1989.

Butch Garza and his wife, «Sam», created Onion Creek Kennels. The kennel sat on several acres, south of Austin, in Buda, Texas. «Sam» so loved pampering the pets that she didn’t consider the long hours as work, but her duty. She constantly strived to create an atmosphere where the pet’s stay was an adventure stay, rather than a kennel stay. «Sam» considered herself the activity coordinator.

After many years of operating the kennel, many of the regular boarders were becoming geriatric and passing away. When many of their own pets also became geriatric, and began to pass away, they realized that the care for a pet in life should continue with the same care, dignity, and respect after they passed on.

In those days, when the time came to pick up a dog or cat’s remains at the hospital they experienced the emptiness of having their pets wood urn slid across the hospital counter with nothing more than a condolence.

It was from these experiences that Rainbow Bridge Pet Crematory was born.

Meet the Business Owner

Butch G.

Business Owner

Owned and operated by Edmund «Butch» Garza, Rainbow Bridge Pet Crematory remains the premier choice for the care of your beloved and faithful companion.

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Vicinity

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Subway
999 E Basse Rd Ste 185
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13 reviews of Rainbow Bridge Pet Crematory of Texas

No registration required
Place rating: 5
Austin, TX
I am so grateful to Rainbow Bridge for the service they provided for us. We had to say goodbye to our beloved 8 year old lab, Brodie on Wednesday of last week. It was so difficult and the people at R.B. were so kind and respectful, we really couldn’t have asked for a better experience in that type of situation. We got her ashes delivered back to our home on Friday, in a beautiful box with her name engraved in it.
They were recommended to us by our vet Dr. Jan Allen (who is amazing as well) and we are so, so glad we took her advice. To have such a painful thing handled with such care and compassion really does help ease the heartache a little bit. Thank you to Ronny for picking our girl up and bringing her back to us, and for being so kind.
Place rating: 5
Austin, TX
I cannot say enough about our appreciation of this place. Our John Wayne’s final days were some of the toughest days we have ever faced and losing him left a hole in our hearts. We know that hole will never be filled but Heaven’s Rainbow Bridge and the beautiful box, poem and our baby’s paw print brought us such peace and comfort in a very dark time. Having his ashes and his paw print helps us feel like he is still here with us and that is just absolutely priceless. We are so grateful.
Place rating: 5
Austin, TX
Our beloved schnauzer Alice passed away 3 days ago. I did not know what to expect when I was asked if I wanted her cremated or buried. We decided on cremation and was told Rainbow Bridge would take good care of her. We just received her ashes a little while ago. She came in a beautiful box, including a claw paw print taken from her and some literature on grief. I am blown away by how beautiful the box is, it really does seem like they took their time and took good care of her. We are heartbroken and Rainbow Bridge has definitely made it a little easier. Thank you so much for your kindness.
Place rating: 5
Round Rock, TX
«Wow!» — literally my words when I received my beloved dog’s ashes. My poodle was with me for fourteen years, fourteen! Losing him to old age and illness was so extremely hard. I knew we were going to cremate him and at the recommendation of out vet, we chose Rainbow Bridge Pet Crematory.
I picked up my pup’s ashes at our vet’s office five days after he passed. It came in a nice medium sized gift bag with the Rainbow Bridge poem on one side of the bag in gold font. I looked inside and instantly started crying in my car in the parking lot, but these were happy tears.
I see a wooden engraved box which contained a plastic bag inside with my dog’s ashes. A certificate and some sheets of paper with inspiring and uplifting words were also included.
Look I get it, not everyone is religious, I’m not religious but these poems and kind words actually put a big smile on my face. Someone gave this company a low rating because of the «religious crap» included in the bag. All you’d have to do is simply grab the box of ashes and certificate and go on with your day. Yelling at your vet’s office because Rainbow Bridge Pet Crematory included some sheets of paper with kind words about animals? Wow. One needs to be open minded to all religions and realize that converting you to Christianity is probably not on their agenda. My bag could have contained pet poems and prayers from any religion and as long as it painted a pretty picture of where my pet could possibly be (whether I believe or not) I’d still be happy.
I chose Rainbow Bridge for their services. I chose them for their detailed information on how the cremation process works and I put trust in their business ensuring that the ashes I received are definitely those of MY dog. I received more than I was expecting and am extremely happy with their services.
Place rating: 5
Austin, TX
What a fantastic service Butch provides for pet owners. He has handled the cremation of three of our Dalmatians, starting back in 2005, and with our third just a month or so ago. Working through our vet, everything is top notch, and at a time, as a pet lover, when we really need the services of someone who gets it. The boxes that Butch is providing now are so beautiful, with the pet’s name engraved in the top, and the information he provides to help with the emotional loss is truly appreciated, and helps with the pain of losing a friend. Recommend with absolutely no reservations.
Place rating: 5
Dripping Springs, TX
Our deepest thanks to Butch and the rest of the staff at Rainbow Bridge for their compassionate care of our beloved clinic pet. The excellent care they have extended to our patients at Sunset Canyon Veterinary Clinic for so many years was extended to our own staff recently. Although we witness the heartache of losing family pets on a frequent basis, it was nice to know that our high recommendations of Rainbow Bridge were confirmed through our own experience. It’s comforting to know that we can count on their professionalism and kindness for our clients’ pets as well as our own.
Place rating: 5
Austin, TX
Bittersweet day! Picked up Chacha from the vet’s office and she was in a beautiful gift bag, with the Rainbow Bridge poem printed on the outside, had an engraved name plate dangling from a ribbon! The Vet’s office had taken the time to do an imprint of her paw. Her ashes are in a lovely wood burned box with little paw prints. They also included a beautiful copy of the Rainbow Bridge, a certificate, sympathy card from the company «Rainbow Bridge», another from the vet’s office signed by everyone there and the box was in a beautifully embroidered blue velvet bag! I could not be more pleased with the way our family was treated and the compassion from Dripping Springs Animal Hospital as well as Rainbow Bridge Pet Crematory! (Her name is spelled correctly on the tag, but I had always spelled it Chacha, no big deal! She is dancing in heaven over the rainbow bridge with Sophia Louise, Whoopie Lulu, and Buttons!) Chacha was treated with the ultimate respect and regard! For that I am so grateful and feel blessed to have had her in our lives.
Thank you,
Judy
I guess the previous negative comments from 2009 are no longer valid, as we were completely overwhelmed with the care and grace they used to handle our beloved Chacha!
Place rating: 5
Driftwood, TX
It’s been almost 6 weeks since we had to make the decision to put our little calico kitty, Rexie, to sleep because of kidney failure. We wanted to have her cremated and our vet suggested Rainbow Bridge, a pet crematorium they have used often. We were so pleased with the package we got back. There was a nice bag with a purple velvet pouch. The pouch held a carved wooden box from Poland with Rexie’s ashes inside. There was even a nameplate to affix to the box and a certificate of her cremation. Also in the bag were two very sweet poems and two pamphlets on coping with the loss of an animal friend, which I have already found very helpful. My husband and I are not particularly religious but we are very spiritual and found these poems and literature both helpful and thoughtful. And it was the thoughtfulness that really counted. It was evident that Rainbow Bridge cared for our little Rexie and treated her remains with respect, which was all we were concerned with at that point. It made her passing a little easier. I would recommend this service to anyone who has lost their beloved pet. Thank you Mr. Garza.
Place rating: 5
Austin, TX
It was just about the worst day of my life. My best friend got very sick, very suddenly and I had to make a decision that I will always question, no matter how many people tell me I did «the right, humane thing» in allowing her to be put to sleep. I had relatives that were kind enough to take care of everything for me, all I asked is that she was cremated. Days later I was so upset with myself for not asking for a lock of hair/​paw imprint but that’s just not something you think about when your best friend is dead. About a week after she had to leave us, I got a call from the animal hospital saying Mandie’s remains were ready to be picked up. When I arrived I expected a bag of ashes, not much more. I had never had a pet cremated before so I was unsure of what to expect. I received a bag containing a beautiful velvet bag covering a lovely pine box with Mandie’s ashes inside. The bag also contained literature on loss of a pet, as well as a clay paw print with Mandie’s name etched in it. I just broke down completely. They did such a beautiful job. Thank you to whomever handled my baby girl with such respect. You gave me the best gift I’ve ever received. My baby is back home now and sits near me always. 8,)
Place rating: 5
Austin, TX
Our vet coordinated cremation of our beloved Maurice with Rainbow Bridge. I was both impressed and touched by the care his remains clearly received as evidenced by the way they were presented to us. We received his remains in a lovely cedar box that was stored in a velvet bag inscribed «Until We Meet Again At The Rainbow Bridge.» We also received a nameplate, a certificate of cremation, several poems (which are either corny or sweet, depending on your perspective, and I thought they were sweet), and two pamphlets, Death of the Family Pet and Ten Tips for Coping with the Loss of Your Pet (both of which I thought contained thoughtful, useful information). You can just tell from the way everything was presented that they are very caring about your pet and about you and how you feel about your pet’s loss (devastated). I have nothing but excellent things to say about Mr. Garza and Rainbow Bridge, and cannot recommend them highly enough.
Place rating: 5
Temecula, CA
It’s the small details that are so meaningful during the grieving process after the death of a beloved pet. We were uplifted and comforted by Rainbow Bridge’s presentation of our sweet dog’s ashes.
Place rating: 2
Boston, MA
Rainbow Bridge is the crematory that Austin Vet Care uses. When I made the decision to euthanize my cat after she was badly injured, I was given choices about what to do with her remains and I chose cremation. I picked up my cat’s ashes a couple weeks after she died at Austin Vet Care.
When I got to the car and looked through the bag, I was very disturbed by the materials they included with her ashes. There was a cheesy poem, «you’re not there to greet me when I walk through the door… you’re not curled up in your favorite chair…» It was not comforting or poignant at all; it was tear-​jerking crap, and who needs to read that when they’re grieving a pet? There was also an explanation of the Rainbow Bridge – a pseudo-​Heaven where deceased pets wait for their owners to be re-​united. You can read it here:
Look. Not everyone who has their pet cremated is religious or believes in an afterlife, or finds the idea of a Rainbow Bridge comforting. I found it offensive. I was grieving my cat and this made it all worse. Why not just include a certificate of cremation and the pet’s remains in a labeled box? The box was labeled with my pet’s name, but it was in quotation marks – would you do that for a human? It was all so tasteless. I was so upset I went back into the vet’s office and told them I was offended by all the religious garbage. I was very emotional and kind of yelled at them. But I felt like they should know that I was upset and hurt by the materials.
Place rating: 5
Tampa, FL
The service we received from the wonderful people at Rainbow Bridge was most appreciated. Gilbert was treated with such care and attention, and the way his cremains were presented to us shows that.
They included pamphlets on how to cope with the loss of a pet, a certificate of a private crematory, a cedar box for Gilbert’s remains and a little plaque engraved with Gilbert’s name. I don’t have the heart to put any of the literature away in a closet or in a drawer, so there it sits on the sideboard. Gilbert’s ashes are in clear view of the kitchen, just where he would have been sitting and watching everything if he were still alive.
I haven’t managed to muster the strength to put the pen to paper and thank «Butch» Garza for providing such a tender service to people in their time of need with their loved pets, but I most certainly will.