Second Street Auto

I purchased a car from Second Street Auto and had a great experience buying my Lexus SUV. I worked with Mike & Matt who were both knowledgeable and helpful. I am very happy with my car and highly recommend them.

I had a good experience buying my car from them. Sales person was friendly and knowledgeable. Everything was smooth and straight forward.

I have a story for all you future buyers. I had been on the search for a new vehicle since March, I happened to scroll online to see a new listing at Second Street. I went to see the car (2011 BMW 328i Xdrive) and was greeted by Matt. I could tell immediately how professional Matt was, not only that but his laid back approach made me feel comfortable enough to tell him how long I had been looking and how many cars I had already seen. I told him what I was looking for as far as price range monthly, and asked if he could do anything. He came back and said «I think I can make you happy». And then at that point my search was over. He had the auto body shop attached to the building do a once over look for me before I pulled it off the lot and then Matt asked me if I had a couple hours to hang back to get the back brakes and rotors fixed free of charge just because. Matt and Mike both made this a one of a time experience and I can confidently say the next time myself, or anyone other friends or family in the market I will recommend them to each of these gentleman. Thanks again for all your help!

It says a lot when you purchase a car from them for 2 grand more than KBB & they manage to botch and lie about everything. 02 Navigator with a non working AC, oil leak, and complete lie about «brand new» tires, missing back seat, supposedly a fixed gas gauge which isn’t fixed. Just like they fixed my DVD player which still does not work, they fixed the front power outlet by ripping out the dash and by shoddily super gluing it back together which fell out when I took out my charger. Cruise control switch was broken off and like the lighter, glued back on and fell off. I figured since I left it with Matt for 4 days to fix it he’d fix it. Runaround about their schedule, pickup dates and when you try to work around their schedule despite living 90 min away, they don’t know what their maintenance workers schedule. Even their loaner car’s transmission was shitting the bed but their price for it hasn’t lowered either. Pooooooooooooooor customer service with call back about «Hey hows that car we ripped you off with?» No call since I picked up the junk I was warned about by a random civilian. So I decided to warn other customers DO NOT GO HERE! Or if you do, do NOT work with Matt Wenrich. He’s the epitome of the negative stereotype for a used car salesman. In other words a SCAMMER.
UPDATE!
I’ve now had this SUV since September and these are additional problems that I’ve encountered with this vehicle.
Heater no longer works well
The spare tire was a 17″ all weather tire
The pumps that hold the hatch open stopped working about a month ago and just found out that the hood pumps to hold it open don’t work anymore
The drivers side windows tabs were glued back on so I needed to find a new one.
I’ve replaced the battery twice
I already need a tire balance
I have also since found out that the all wheel drive Navigator that they said it was is nonexistent. Its rear wheel drive but I have no proof since the original ads were taken down.
What I find disappointing especially is because I told him about my past poor experiences with buying cars and he willingly sold me this junk box. I offered 4600 and even confirmed it the day before I went to check out the car but instead of putting my offer in they put in their original asking price. I was confused with the total but signed anyways. I thought oh APR, warranty, admin fees ect.
I also found out that when they were trying to get me approved they LIED about my income. They applied to multiple different credit unions and banks for up to $ 10,000 when I offered 4600 and they already knew I was putting $ 2000.00 down.
Now it won’t even start and its not the battery or the alternator.

We bought a car from them a while back. The car had a check engine light on during the test drive. Was told by the dealer that it will be fixed once we pick it up. Regardless, on the day it was picked up, the engine light was still on, flashing us it would be dangerous to drive.
The dealer was didn’t offer to give us a loaner and expected us to wait weeks to get it fixed. It never did. We ended up asking for the money back. Be warn — don’t buy from them since they will try to sell you a lemon.
I am sure all the positive reviews on here are from them. They all have «GREAT» review and the same type of information on it.

Don’t let one negative review stop you from doing business here. They sold me a high quality car that i love. They were very easy to deal with the car was problem free as well. No preowned car is perfect you have to do your homework on it. I will buy again from them if i need another car! Satisfied customer…