Walgreens

Go visit Wayne for fast, friendly service! Clean store and always ready to help me at the photo counter. Clinic had me in and out in no time when my daughter was sick. Flu shots were simple, had to fill out a short info sheet, but no big deal.

I was in the area today and needed a few things.
Easy parking. Ran in. Got what I needed quickly, as I knew where they were. Had a friendly cashier. Earned Balance Rewards points.
In and out in less than 10 minutes.

I came to Walgreen’s for a Shingles (zoster) vaccination. I saw a TV add for it and thought gee I need this. After all they said on TV it was very painful to have Shingles so what the heck I went for it. I have no idea how much it is going to cost me because of all the insurance mess. The worst would be I pay all for $ 250. Which if this works I guess it is worth it.
As of now you only need this one vaccination for the rest of your life. I hope I am not the one that finds out it is not lifetime.
Most Walgreens have a walk in clinic and you sign up with at a kiosk. When I signed in there was no waiting. Boy that kiosk gave me fits. I could not find out what was wrong with me to punch into the kiosk, not sick, no skin rashes, really just want a vaccination. So I made up a few things to progress to an appointment. Well OK, I lied, I guess but the assistant saw me fumbling with the entry on the kiosk and asked if she could help. I told her what I wanted and she told me it was on the first screen. Oh. Uh I am a man and well that is just a good enough excuse.
In really no time at all I was in and out. I now feel like I have Superman’s cape on and I am now invincible to shingles. I feel like such a bad ass now.

This isn’t just a review for this specific Walgreens; it actually is a general complaint for all Walgreens pharmacies in the West County area. Walgreens pharmacy fills prescriptions on automatic refill and them gives you an automated call to let you know it is ready. Unfortunately, they do not put their address on the message to advise where the prescription should be picked up but instead of letting you know a street address (as would make sense in a GPS era), they will tell you it is «at the NW corner of Big Bend and Old 141» and then do not leave a return phone number in case you don’t know where that site is located. What?! Any cell phone will give you a phone number, right? Unfortunately if you call back the number that comes up on your cell phone, you don’t get a usable phone number. As far as I am aware, no street address exists called Old 141 but I’ve only lived in Missouri for 7 years. Walgreens will call you again if you don’t go through a scavenger hunt the figure out which pharmacy has your medication. However, the second time you are called, the automated system will let you know that you have a certain amount of time to come in or your prescription will be put back. Therefore, you either figure it out or you’re out of luck.
If you’re like me, you drive to the pharmacy where you think you brought your prescription and hope that your refill is there. Unfortunately, since there are so many Walgreens locations, you might not be in luck. Tonight I drove just one too many times to the wrong Walgreens. I have spoken to 2 store managers who said they would pass the information on, but this is not been resolved for several months since my complaint. I’ve been a loyal Walgreens customer for many years, beyond filling 10 prescriptions a month also buying other items. However, now I will no longer shop there, since it has been made clear to me that customer service is not a priority.

Careless when filling prescriptions. I recommend triple checking you got the correct medicine.