Big Apple Pediatrics, PC

Dr. Ward is intelligent, kind, and compassionate. An incredible pediatrician and an incredible person, hard to come by in NY… A celebrity in the eyes of the children of the Upper West Side!
She delivers information in a way that anyone can understand, be that another doctor, a first time parent, or even a child.
Her practice is very busy, (I hear there is a waiting list to get in!) but once in the room with her it is worth it.
Highly recommend. 5 stars.

Dr. Ward is a wonderful pediatrician, a beautiful person and she has a practice filled with people that care about children and their families. Our twin daughters are four and Dr. Ward has been there for us since they were born. She has answered questions, reassured us, guided us through emergencies during holidays and laughed at our silly jokes for years. A brilliant doctor with a big heart!

Dr Ward has been our trusted pediatrician for our kids for 10yrs. Always caring, sincere, thorough, and never dismisses our concerns. She has always been there for us when our kids needed her medical advice. She has always called us back for medical emergencies — no matter what time or where. We wish we can find a PCP just like her for ourselves!

Our daughter has been going to Dr. Ward since she was just a few days old and I cannot say enough good things about her and her staff. We were pretty clueless when we first came in as we were first-​time parents and Dr. Ward took her time with us. She explained everything thoroughly and was very gentle with our daughter. There have been many occasions on which we’ve had to text or call Dr. Ward outside of normal business hours and she always responds quickly and never seems to be bothered, no matter how silly the concern.
When you’re a new parent, you want someone who is going to take her/​his time with you and help you along the often difficult journey that is parenthood. Dr. Ward is that person.
Yes, she is very popular and you can be subject to extensive wait times. However, she is an incredible doctor and well worth the wait.

I have been taking my 2 year old to Dr. Ward since she was born and I have never been so happy and comfortable with a doctor before. I feel so lucky to have randomly stopped a baby in the street when I was pregnant and inquiring about pediatricians. She held a session for new and expecting parents where I walked away feeling ready to deliver and be a new mother. In the last two years there are so many doctor visits that you cant ask for more than to love going to your babies pediatrician. My daughter is now a toddler with her own mind and she even loves going to the office… she gives me so many valuable tips on parenting, she responds to my texts when its something important off hours. The only negative I can say is that I usually know there will be a wait in the office but I wouldn’t imagine such a great doctor not having a huge following. Its worth it.

I am expecting my first baby at the end of March and Big Apple Pediatrics, P.C. came highly recommended to me by a work colleague. However, I have called their office not once, not twice, but FIVE times (leaving a message either with a real person or on voicemail each time), and have not heard a word back from anyone!
Clearly, I can’t say much about the qualify of care from Dr. Ward but I was LESS than impressed with the responsiveness of her office. That’s one of the most important elements of a pediatrician… especially for a first time mom!

I have been taking my 1 year old daughter to Dr. Ward since she was born and despite the location being somewhat inconvenient for me to get to– I wouldn’t change Pediatrician if someone paid me. Dr. Ward is incredibly knowledgeable, warm and funny. Her office can be busy and crowded but once you get in the room with her– it’s as if you are the only person in the place. Despite the fact that I’m sure she’s rushed– she never makes me feel rushed. She asks insightful questions, is affirming and above all supportive of the parenting experience.
I always make my daughter’s appointment as early as possible. This can sometimes backfire if Dr. Ward is vising newborns in the a.m., but it also means not having to wait too long in the waiting room.
Another note– My midwife recommended Dr. Ward to me because of her good reputation in helping mothers with breastfeeding.

I love Dr. Ward and more importantly my son loves her too. There is no longer a fight when I tell him that we’re going to the doctor– the first question is «are we going to the nice one?»
My son is four and a half and this is our fourth pediatrician and we’ll be staying put. We make a long trip to her office but it’s well worth it.
There are same day appointments for sick visits and you never feel rushed away. Dr. Ward listens and answers all questions with great care and patience.

I made an appt on Monday for Wednesday for Dr. Ward to check my son’s ears since they were hurting. They gave me 11:15 and I asked if I would be done by 12:15 because I had to pick my daughter up from school. The receptionist said absolutely since we were only going in for a sick visit. Well when I got there, they told me differently. They said she was running behind and there were at least 4 kids in front of us. How unprofessional! Don’t promise something you can’t deliver. Also, my son was prescribed an inhaler for his cough. I had a cough at the time and Dr. Ward said I could use his inhaler too. She said it was for sure safe for me to use even though I’m pregnant. Well, when I got home the box said it was Class C!!! I asked my OB and she couldn’t believe this Dr. said the inhaler was safe. The inhaler could’ve harmed the fetus!!! So bottom line, not only do they not keep appointments on time but the Dr. is incompetent and negligent.

Just stumbled on an old email from my husband saying he’d checked out Cathy Ward’s new practice and it looked promising. I was ten months pregnant then, and we just had a ten-​month visit for our daughter this week that once again made us feel incredibly lucky to have found Dr. Ward! She is sharp as a tack and also warm and receptive to all our questions – and as a first-​time parent I’ve had some real doozies. She is pro-​breastfeeding in an encouraging, non-​militant way. She is firm about the important stuff and assuring about the gray area stuff. She asks our permission before administering each and every vaccine. In the early months when our wee one was eating round the clock, she offered a spare room for me to nurse after our appointment. She revels in the joy of children, and our child obviously trusts her as much as we do. I only hope that when our daughter grows up, her healthcare providers continue to be as first-​rate as Dr. Ward.

We met Dr Cathy Ward while at St Luke’s NICU, and saw her at her former office at Metro Pediatrics. She is very knowledgeable, has excellent bedside manners, and sure knows how to swaddle a baby like no other :) My twin boys absolutely love her!
The most important thing when looking for a pediatrician is finding one who’s philosophy on helping your baby is similar to your own. I’ve found that in Dr Ward and will be following her to her new offices at Big Apple Pediatrics. Congrats Dr Ward on your new endeavor!