Starbucks

5:45 PM on a Sunday afternoon– just went in to grab a coffee. There were two associates. The woman was busy making drinks, finishing orders and the guy was just standing there – laughing, chatting with her. I figured «oh, he must be in training, because he’s waiting for her to welcome me or say something.» So I waited patiently. After about a minute of this, he finally looks at me, full-​on (he’d already noticed me a few times but just didn’t say anything) and says «Whaddya want?» Lol. Kids these days. I was sort of taken aback I was almost laughing because it was just such poor customer service. If I ever get a job at Starbucks, I’ll be sure to ignore guests for a full minute before finally turning to them and saying «whaddya want.» No smile even to back it up.
The woman was very nice, but this guy was a bit of a tool.
Starbucks itself was very messy. No one had swept in awhile. Perhaps ace over there behind the counter could pick up a broom while he flirts with his lady friend.

I come here frequently but this time a guy named Glen ignored me for about 2 minutes, I was ordering and didn’t know the name of the bread I wanted so I described to him, honestly it was the only cinnamon sugar looking roll but he didn’t know so he asked me to point what I wanted big went in front and pointed but he didn’t even walk to see what I was pointing at. So I end buying a croissant but again he didn’t even warmed it up or even asked me if I wanted it warm.

Friday 8:30 pm: April 22:
I just went in there to get a frap. I am in the middle of a busy thesis-​writing schedule and just need some cold coffee and a break from the madness. I go in and order. The barista starts hitting on me, coming on very strong and very creepy, and I want to run away. He says I’ll have to wait a couple of minutes for the frap because he wants to talk to me. I told him that’s not going to happen — I just want my coffee. Then he says he might then have to «lock» me in the Starbucks until I talk to him. I am totally creeped out. I feel like running out, but he already has my money that I gave when I placed my order.
Then he says: Do I at least get an A for effort?
No, you disgusting, unprofessional piece of $hIT. You get a C for creep!
I told him: You know, you really shouldn’t hit on random strangers. I am married, and it’s just not ok for you to hit on me.
First of all, even if I was completely single, I gave no indication to this creep to hit on me and make my time at Starbucks so completely gross and uncomfortable. I was obviously uncomfortable with his behavior, and he just continued harassing me.
I got my frap and left, and now I will NEVER go to this location again.
Whoever the manager is needs to fire this garbage.

Stay away. Worst starbucks. Disorganized, rude and incompetent staff. Go to other local spots a few feet from here.

Went in once and NEVER AGAIN … long line WAITED 25 minutes and finally placed my order. WHILE waiting … the barista young woman behind counter recognized 2 men that ordered 5 people AFTER ME … she did their order first smiled got them right out and they said thanks and she said see you later I got you. I already contacted CORPORATE … this is how you TREAT CUSTOMERS — not me !!!

Stellar customer service from James. He had a difficult customer before me and he handled the situation perfectly. He was courteous to the patron and made the situation right. When I approached the counter, he was a breath of fresh air… upbeat and bubbly. He made my morning with his infectious smile and positive attitude! My coffee was made to perfection! Thank you James for the AMAZING customer service!

A certain barista at this location needs to be fired for insulting a customer about his weight this morning. The guy’s response was to pour his coffee drink on the counter. This barista is losing Customers for loyal Starbucks patrons. Get rid of him!

I guess these guys think it’s funny to make fun of people’s weight while getting orders wrong. Assholes

I don’t know why every time no matter one person in line or ten this is the worlds worst slowest Starbucks. Avoid at all costs

It’s been 15 minutes and I still don’t have my ice coffee. The easiest drink to possibly make. There’s only one person working here and like 30 people waiting. They also mixed up the order of drinks so people are getting their drinks out of the order they were in line. If you can go somewhere else, definitely GO SOMEWHERE ELSE

One of the best starbucks in manhattan!!! My drink always comes out wonderful no matter who is making it. The seating is limited however when the staff sees a non customer sitting they give them every opportunity to purchase a drink or free up some seating for us regulars. The bathroom in this place is usually clean although i never understood the lock on the door… Wait wait i just remembered its because the area has drugs and mischievous individuals who use it as a shower or hang out.
The staff are extremely friendly

Friendly staff and no wait. Smaller than your average Starbucks, so I would only recommend going for a sit down table during off-​hours. #mochafraplite

I never had a bad experience at Starbucks until today. First one of the employees, kept making customers sit on one side of the table as to «not block the aisle» which was pretty irrational logistically to have all customers smushed together with little space on fairly big table. Second, since when is seating «reserved for customers only»? It’s a rainy day and it wasn’t even crowded. Not even a little. You mean to tell me I can’t casually sit there even though I was minding my business? Stupid. I’ve gone to various locations without buying anything and it was fine. What makes this location so special? It just ruined my mood for a little because that was the first time I ever had this kind of experience and I LOVE Starbucks, and I am a gold member. I will never go to this location again.

Well, SOME Starbucks has to be the slowest Starbucks in NYC, I suppose. Pity that it’s the one closest to my home! They recently renovated the space so it’s much improved from the previous run-​down appearance, but what really needs renovating is the staff.
I don’t know whether it’s because they’re understaffed, or whether it’s because 90% of the staff they have is utterly clueless and can’t even remember what you asked half a second ago, but this Starbucks has the longest wait times of any that I’ve been to here. Even when there’s only ONE person in line ahead of me, it seems like it takes them a solid 3 – 5 minutes to finish a simple order.
Honestly, no matter where you’re coming from, you’ll probably spend less time getting your Starbucks if you walk over to 7^th and 23^rd, or down to 8^th and 19^th. And if you want to see them really flinging the drinks rapid-​fire, head to 9^th and 15^th. From now on, I’m only visiting this Starbucks if I want an excuse to get out of the office for a longer break and utterly kill some time!
Only given a second star because hey, it’s still Starbucks, and I love it.

Worst Starbucks on the planet. Woefully understaffed, the staff who are there don’t know how to operate the cash registers, they routinely mess up the beverages, the service is slower than frozen molasses, and no one seems to care about the general disarray of the store.
I’m not a Starbucks hater by any means. I love Starbucks and get my fix daily. It just won’t ever be at this particular location again. Beyond horrible and their corporate team should do an intervention on this particular store. Abysmal.

I’m giving three stars instead of five stars because of the long lines. Some staffs are little rude but some are sweet as my coffee. This Starbucks is not a good place to grab a quick drink or to study because of long lines and the noise level is high here.
Edit: Now I’m giving one star because this one worker is actually very rude to me. I’m done drinking with my coffee and waiting for my company here. One of the worker saw me waiting without drink on my table and she points at me from the cashier section and yelled «you can leave already». Well, I don’t see any regulations posted on the wall or the door for the amount of time you can stay here at Starbucks, so I’m still here sitting at same place without any drink because I finished the drink already. I’m just waiting for my company.

This has to be one of the slowest sbux that i have ever visited. One top of being slow the line for ordering blends with the bathroom line. It must just because understaffed. The service was blah (maybe because they were overwhelmed by the line). After being in line 10 minutes the staff double from 2 workers to 4 workers. It could be I went a bad time but someone needed to cut their break short if it takes almost 15 minutes just to order.

Do yourself a favor and walk to the one on 19^st or any other coffee place. It would take just as long for your drink, no matter how simple, to be complete somewhere else. Not to mention the attitudes the baristas have. They don’t acknowledge you. Once, the half and half was empty and I asked for some and one girl just walked away without saying a word while rolling her eyes like I was interrupting her and returned a few minutes later. Yes, this location is convenient, as it’s closer to the train station but I’d go out of my way to avoid this place.

I’ve been to this Starbucks several times while trying to find a study spot in the neighborhood after doing something fun. I always feel like I am the only person there not on a Grinder date. Granted, eavesdropping opportunities are one of the reasons why I love studying in coffee shops. It can be competitive to get a table though. It seriously reminds me of the time my straight female friend and I went to Therapy (the bar) and couldn’t get drinks. I should probably start going to the library.

Is this the worst Starbucks ever?
For one the bathroom is out of service every time I come here and there are very few places to sit! I might be being a negative Nancy but I like my Starbucks at least somewhat spacious and with a clean, functioning restroom. Nothing against the staff here but this place seems poorly maintained.