The Paw Pet Resort

Very disappointed in our first experience here. Boarded our Golden Retriever for 13 days while we were on vacation. Not only did we have to PREPAY (do they think we won’t be picking up our dog again after vacation?) but we requested that our dog be groomed the day we picked him up (January 4^th). When we went to pick him up today, we find out that when he was dropped off they had not gotten our name in the system and we were told that the groomer must have forgotten to put our dog in the schedule when he was checked in. Very disappointed in our first experience and will be looking to other places to take our business.

My review is based on our experience with The Paw from several years back. I didn’t use Unilocal then but they ran through my mind earlier and I decided to leave a review =)
We used The Paw’s boarding facility two or three times when we were relocating from Texas to Minnesota. I hate leaving our Fred anywhere, and actually only boarded Fred one time after The Paw when we lived in Chicago and travelled home to Texas for Christmas a couple of years later. I felt VERY comfortable leaving our Fred with them The Paw. Their boarding facility was very nice and clean. The dogs were secured in large kennels, and I believe there were little dog cots I each kennel. I remember the employees being very patient with all of our tedious questions and instructions and preferences. Fred doesn’t (and didn’t then) have any special issues — we’re just neurotic, paranoid pet parents. We’re THOSE people. While we were gone I know that I called at least once a day to check in on Fred, and I don’t recall feeling like I was putting anyone out or inconveniencing anyone who happened to take my calls.
In addition to boarding Fred with them, we also brought him to their groomer, Andrea. I don’t know if Andrea is still there at this point, but she always did such a great job for a decent price. Fred never came back to us seeming out of character at all — always happy and pleased. My husband, Fred, and I all loved Andrea!
The Paw is a beautiful facility. Very large and nice. Clean and modern. They had a little area in the lobby where they sold leashes, collars, toys, etc. On the opposite side of the lobby they had a nice coffee bar area with tables. They have a wonderful water therapy area and at least one huge indoor play area in addition to the boarding and grooming faculties. Outdoors is a huge outdoor play area that has a rolling garage type door that opens up to a huge interior play/​training area. They have toys and play equipment, and even an adorable water facet low on one of the walls for dogs to get drinks from. We visited one Saturday or Sunday morning for a small dog play group. No fee, but it was cold and drizzly outside so we had the ace to ourselves! We also attended a precious and fun Halloween party one year. There were plenty of cute pups dressed in their Halloween get ups!
I genuinely wish that we had a Paw near us here in Texas. They were (and I would guess still are) a top-​notch business. I would not hesitate to take Fred back to them, and I would recommend anyone to them even if they are a good ways out of the way.

Best place to take your dog. My Kiowa LOVES it here. They know her by name and when I call they know who I am. I feel safe knowing my dog is well taken care of. I love the staff and love the owner

We traveled to MN from NJ to visit family and friends and decided to check out The Paw for daycare. We first took our newly rescued dog with us on a tour and were very impressed. We hadn’t made an appointment and yet the staff dropped everything to greet us and our dog and give us the tour. We then used the daycare and loved it. Our dog, Buford, had a great time. He came home exhausted, but not at all stressed. We found the people cheerful and kind and have already recommended The Paw to numerous people. It was a great experience for us. Also, we love the cameras. We love that we could check in at any time and see pictures on FAcebook the next day.