WR Roofing

Mansfield, United States

3.9

7 reviews

Contacts

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Telephone:
+1 817-473-5066
Website:
www.wrroofing.com
Address:
1836 Lone Star Rd, Mansfield, TX, 76063
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Today

Today –
Local time (Mansfield) 6:57 PM Friday, November 29, 2024

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

WR Roofing specializes in New Construction and Re-​Roofing of Residential and

Commercial Properties.

History

Established in 1989.

William Rhodes is the owner of WR Roofing. William is a life long resident of Mansfield, Tx.

Graduated MHS in 1987. Being a lifelong resident Mr. Rhodes not only cares greatly about

Mansfield, but his customers as well. WR Roofing does mainly new construction production house roofing. We take pride in the fact that we are not storm chasers, it’s

very important for our customers to know, WR Roofing has been in business since 1989

and we actually have a real office with real people that work there and we do not operate

off of mobile phones. WR Roofing also truly believes in treating everyone fairly. This means

our customers are important to us and we believe we should be important to our customers as well. We at WR Roofing believe in building relationships, not just a customer

base. We reserve the right not to work for someone, just as they reserve the right not to hire us. We have been very successful at running our business on the values and ethics that all should be treated fairly.

Meet the Manager

Ashley P.

Manager

Ashley has been with WR Roofing for several years. Before working with us she was a

purchasing manager for one of our builders. Ashley has been a great fit for us being

she was already familiar with our business. Her day to day job is managing our sales

staff and making sure they are taking complete care of our customers. She understands

how important our values and ethics are and that everyone is to be treated with the upmost care and respect, just as we expect to be treated and we are building relationships not just a customer base.

Vicinity

Near this location:
220
ft
Fuze Stone
1848 Lone Star Rd Ste 402
320
ft
Auto Tech Services
1856 Lone Star Rd
340
ft
Farmers Insurance - David Hurd
1848 Lone Star Rd Ste 102
600
ft
Innerline Plumbing
1906 Lone Star Rd Ste A
600
ft
American Granite & Marble
1906 Lone Star Rd Ste C
1
mi
Tarrant Nephrology
1800 F M Rd 157

7 reviews of WR Roofing

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Place rating: 5
Plano, TX
They did a great job after a tree fell on our house. They also replaced the roof on my in law’s house.
Place rating: 5
Plano, TX
WR Roofing are great! They put a new roof on my Grandmother’s house in Dallas. My Grandmother thought Eric was very professional, kind, and understanding. He explained everything to her and answered every question she had. The crew was fast at getting the new roof on, but also was clean and gave great attention to quality. Usually you do not see all three of these qualities in a company. The roof looks great. She is so pleased with it. She received a few compliments from the neighbors about how nice the roof looks. I would recommend WR roofing to anyone.
Place rating: 5
Mansfield, TX
The best company in town I have 5 houses and I have used WR for years always does a great job and the company does what they say they will do.
Place rating: 5
Midlothian, TX
We love their customer service. We had a total replacement at our old house. They did an amazing job. All the workers are very nice and respectful. They did a great job cleaning up. At our current house our satellite was ripped off the roof leaving a major leak. They had someone out promptly after I called to do a temporary patch in the awful weather. The next day they repaired our roof. We are so thankful for their wonderful service. I highly recommend them. All of our friends and family have used them as well.
Place rating: 5
Arlington, TX
After a tornado hit my neighborhood, I called WR Roofing on the advice of a friend. They were out immediately to cover the damage until they could get back out within a matter of days. I wasn’t there for the actual roofing but there wasn’t a single piece of trash on the ground and they even mounted my satellite dish much better than before along with replacing the old turbine vents with much better quality electric ones. I would recommend them to anyone I know needing a roof.
Place rating: 1
Mansfield, TX
This so NOT a Trustworthy Roofer. Worst Customer Service I have ever had. WR Roofing put a new roof on my house 2 years ago. I needed a certificate of completion so I could save $ 900 on my Home Insurance. I called for over a month with this very simple request and was never able to get anyone that could help me. Finley they told me they had lost a bunch of clients files when they moved offices and mine was lost so they could not provide me a certificate of completion. So not only have they lost my personal information but now they will not help me? Use a good roofer that will be there if you need something NOT WR Roofing. They were so nice when they wanted my business but now all they do is hang up the phone when I call and need something.
Place rating: 1
Mansfield, TX
If you don’t care about good customer service and being treated with respect, then by all means use this company. The only good thing about them is the crew that came out to perform the work was very nice as well as the field supervisor who had to come out when the issues started. Other than that, I should have never have placed that initial call to them.
The woman who answers their phones is curt and abrasive. The woman who is in charge of the office has not a care in the world about you or any issues that may come up. Both of them are simply dismissive. However nothing can compare to the owner himself, William Rhodes. He never cared to find out what the issues were, he just called me a liar. He stated he could always tell when someone is lying because they get mad. After that I stopped taking his calls and only replied to his very lengthy text messages to bill me and that our business is finished. After I wrote up my initial review, others came forward to display their negative opinions of him and his business as well. This is when he went to his lawyers and had them draw up a letter threatening to sue me if I didn’t take down the bad reviews. Yes, I still have a copy of it. Not only that but he threatened to sue the other people who had voiced their displeasure. There are just too many companies out there to have to put up with his bullying tactics and terrible customer service. This is of course just my opinion.