Caribou Coffee

I come to this caribou before school. My drinks are perfect every time! They are fast and friendly and the place is well kept! Definitely recommended! I switched my regular mint condition cooler to a northern lite. Less calories and it’s still the best cooler I’ve had! I went to Starbucks and asked for something similar to a northern lite and it was horrible! Kind of a funny story he didn’t even know what a northern lite was! Anyway caribou is where it’s at! Get the northern lite if you’re watching calories!

Great place to study, hangout, socialize, and enjoy a cup of coffee or grab a quick bite to eat. I’ll admit that my first few visits were alright, it took while for a barista to notice you waiting in front of the cashier as they tend to be gathered near the drive-​thru where they are blocked from seeing if anyone is waiting. So waiting will depend on if there’s an employee already at the cashier or if they happen to walk by the cashier and notice people waiting. There’s a large divider between the cashiers and the drive-​thru area which blocks most people from seeing an employee or them seeing you. However, Erika will cheer you up! She’s always in a good mood and not afraid to talk to her customers! Wish more employees at other locations were like her!

Bummer about the icing change on the lemon poppy seed bread. Takes it from a 10 to a 8.5. With that said, I thought this location was great! I loved the conference rooms. This would be a great place to host your friends for something like a fantasy football draft or baby shower! Friendly staff. They even gave us a free coffee. ¹⁰⁄₁₀ would enjoy.

My daughter and her friend were enjoying their overpriced coffee drinks a few weeks ago in this Caribou. Three young men went to the counter and got glasses of water from the employees behind the counter, then started loitering and changing seats in the restaurant. One of them threw water on the friend’s computer, then his accomplice stole my daughter’s smartphone and ran with it. Caribou has consistently denied any responsibility for the losses incurred on their premises, and when pressed, reluctantly acknowledged having a camera that records transactions at the counter, where the thieves were served water, photos of which would help in identifying them. A call to corporate resulted in another denial of liability. This is not the place to go if you want to drink your coffee quietly, in peace, unassaulted, particularly if you have any electronic devices. I think it’s actually a bad thing that they have wi-​fi since your devices are not safe there, and Maplewood Caribou Coffee takes no responsibility for what happens to their customers on their premises.

I have been to this location (right across Arby’s) many times. Each time I was there, employees are sooo rude!!! Most of the time, the employees attitude (esp cashier) ruin my day!!! Employer has to do something about their employees!!!

I was there last week and ordered an medium pumpkin ginger latte. When i got to the window the gal said «you have the pumpkin chai latte?» I said no i have the pumpkin ginger latte. The other gal took the lid off the coffe and said“this is the pumpkin ginger i didnt make anything with chai” with a rude tone. I asked that it be re-​made so to be correct. They did but it was not a very good coffee. As i got to the end it was very thick and clumpy. So I thought whatever. That same week on thursday it was my birthday so i thought I would go back to caribou for a coffee. This was a different location and i ordered the same pumpkin ginger latte. And being the good sales person they upsold me a egg sausage cheese biscuit. My bill was almost 9 dollars. When I got to my office and opened the bag that is not what was in the bag. They had given me a muffin. Not happy that I had to pay $ 4 for a muffin. I called the store and spoke to the manager and there was nothing he could do for me other than take ny name for the next time that i came in. I said no i will not be returning! I said this is unacceptable and that this happened twice in 1 week with 2 different stores. He had his general manager call me and she refunded my whole order. Twice in 1 week at 2 different stores, that is unacceptable!

I have been to this Caribou a few times. Its pretty small but still has the fireplace and some comfy chairs to settle in and get comfy with a good book.
There are only about seven small tables and not many outlets. I am all about keeping my computer and Iphone plugged in so the first thing I look for is a plug in. This is not one of those places I would settle in for a lengthy stay.
The service is middle of the road. I do have to agree with other Unilocalers in that the Baristas here don’t seem as friendly as most. The whole aura of the place is not my thing so I doubt I will come here often. I have too many cool coffee shops closer to my hood.

This is a great Caribou Coffee — — friendly staff, and a great location (especially if you’re conducting interviews or small meetings here).
They have two private rooms that you can reserve — –works out well for me and my work interviews that I need to conduct. The few times I’ve been here, it’s always been busy — — so having those quieter meeting rooms has been greatly appreciated.
Friendly staff, free WiFi, and drive-​thru — what’s not to love?

The only reason I am giving this place a one star rating is because I couldn’t leave a review without it. The customer service is horrible here!
I used to frequent this caribou because of it’s close proximity to my house and 694, and the convenience of the drive thru, but I’m done with them. Nearly every time I go there, they get my order wrong. I’ve had to check my drink before leaving to make sure it’s correct. I typically order a hot chocolate and almost every time am given a mocha. I’m a person who is very, very sensitive to the amount of caffeine that is in coffee, so drinking a mocha for me would be bad. When they gave me the wrong drink one time, (mocha instead of hot chocolate) I told them it was wrong and they fixed it but did not refund the difference (the mocha costs more than a hot chocolate and I was charged for a mocha).
Once when my husband and I ordered, the barista gave me my total before I could finish ordering. When I said I would like to add a drink to my order, he told me I would have to order at the window. What?!? My husband was so upset by the stupidity of the person… First of all, please ask if that would be all or would I like anything else, and secondly, you should be able to easily add something to an order before getting to the window. My husband decided not to add his drink to the order.
On top of it all, they are so SLOW! Forget about quick service if you arrive during their busy time and there are more than two cars in the drive thru lane. You’re better off making your own coffee at home and filling a travel mug.
I finally was so fed up the other day I contacted them via email. I received a response very quickly from the regional manager offering me a $ 5 Caribou gift card for my troubles. $ 5 doesn’t begin to cover the amount of money I’ve spent on incorrect drinks (who has time to take the drink back every time it’s wrong?) and time spent waiting for them to make the correct drink, but it’s better than nothing. I’ll be taking my $ 5 gift card to a different Caribou, and definitely will not be returning to this location again.

Ample seating. Two mini conference rooms. Great hwy proximity. Men’s room is never clean. Overall ambience is a bit loud and general look is dingy (floors are always cruddy; have to wipe down my table, Etc.). But the wifi is free and fast.
I want to like this location more. Just can’t get past C-​level though.

I love this place.
The staff is always pretty friendly and can even say bubbly. It’s nice though. I usually do not order anything but regular coffees from here so I cannot comment on the quality of their other drinks; however, I rarely have to wait long unless it’s a super busy time like Saturday/​Sunday mornings. Meh, you know it’s coming. It’s conveniently located off of some major roads so it is easy to get to as well.

Maybe I just don’t like coffee. I ordered a breve at the drive through. The purchase process was fine, the coffee was lacking in a major way. Someone had an off day most likely, no reason to boycott.

Typical carribou. Good coffee, good atmosphere. The great thing about this location is the abundance of seating available. Tables to study, chairs to relax in, and plenty of outlets if you need to plug in.

Coffee, great. Check.
Service, great. Check.
Bathrooms, ugh. no check.
Caribou has a tremendous commitment to coffee, and a tremendous neglect for the sanitary conditions of their bathrooms, metro wide.
It would seem as though the toilets are actually shipped in and placed while full of #2.
Clean it up and I’ll be your biggest fan.

I was pleased to see their «Open» sign lit up just before 5:30 in the morning. I pulled in to their parking lot (which needs a redo bad — the pot hole in the entrance off White Bear Ave is Evil) and headed inside.
I was greeted and asked what I wanted immediately. She had my total for me before I could ask for a muffin and then she handed me the muffin and just expected me to know how much it was. (silly of me not to know how much a medium coffee of the day and a muffin would cost –Oh wait — No it’s not — I don’t work there!) She handed me my change and turned around and went in back before I could ask about cream. Turns out this is not a Caribou that has a carafe of cream at the counter — I found the little half and half tubs on top pf the garbage containers.
I felt crabby when I left. Coffee and a chocolate chocolate chip muffin should not make you crabby.
The coffee tasted just fine and the muffin was tasty but messy. (Chunks falling off all over — not an Eat it in the car sort of thing!)
Meh. This is not a place I will frequent.