Marblehead Chimney

Start to finish, a great experience with Marblehead Chimney.
I called and left a message on their voicemail and Dave called back quickly to schedule a date for a cleaning. He took time to answer my questions and chat a bit — I never felt rushed off the phone throughout the whole conversation. They were booking 10 – 12 weeks out, which especially after talking with Dave, I took as a good sign, they must be in demand.
The day of the cleaning the gents showed up clean and organized. (It’s been a few days, but I’m 99% sure it was Steve and Travis — apologies if I’ve forgotten your names!).
Here’s where they really shined. We have white wall-​to-​wall carpeting and a white couch that sits 5 feet from the fireplace. They didn’t blink an eye and carefully used drop cloths to cover the floor and used their vacuum to vacuum *the air* around the fireplace to make sure nothing spread into the room. Total Pros.
I apologized that I had left some logs that didn’t burn through in the fireplace — not a problem there either. They carefully removed them, wrapped them in a tarp to protect the floor and then, once everything was clean, put them back in.
This fireplace probably wasn’t even this clean when they installed it.
They carefully rolled up the drop cloth as they backed out of the house and I don’t think they touched our floor once.
Pleasant conversation, education and professionalism from greeting to farewell.
Thanks Marblehead Chimney — actually looking forward to our next cleaning! Going to ask to get you on my landlords preferred vendor list.

I have used 4 Chimney Sweep companies now during my 4 years here in Beverly and consider myself very lucky to have stumbled across Marblehead Chimney and Dave. Showed up right on time, very thorough level 2 inspection with reasonable quotes received the same day for some repairs that needed to get done along with pictures of the inside of the chimney to support the recommended work. No high pressure sales pitch, just a reasonable quote and message of let me know what you want to do. Need more businessmen like this now a days.

Ive used these guys twice. I was referred to him from a mason. Excellent service each time. I trust David and the crew under his watch. I will be using Marblehead Chimney for chimney cleaning, and other maintenance that he can do. I highly recommend.

David — I’m sorry I didn’t do this earlier. I was motivated when our past chimney sweep called to schedule an annual cleaning with a $ 100 off coupon. What a joke.
If we’d had David engaged from the beginning, we could have saved a lot of money on avoided repairs.
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To the real point. David is a consummate professional and identified a number of problems that should have been caught much earlier. He also put us in contact with a great contractor to take care of the problems.
We’re never using anyone else. If you have any question about his skill, passion or knowledge, I invite you to go to his website and look at a couple of his videos. They’re great. So is he. Don’t risk your family’s safety — use David each and every time.

I hope Unilocal doesn’t cap the number of five star reviews any one company or organization can get, if they do, David from Marblehead Chimney has to be getting close. There’s a reason why Marblehead Chimney has nothing but five star reviews: because he’s the best…
As soon as you contact Marblehead Chimney, David responds back promptly and gets you scheduled. He gave us a time window on that day and not only did he show up on time, he called ahead and asked us if it would be okay if he showed up early. When he arrived at our house I was surprised by the number of drop cloths he had and one of the reasons was because he spread out drop cloths all the way from our front door to his work space in front of the fireplace. HIS BOOTS NEVER EVEN TOUCHED OUR FLOOR! Who’s professionalism in this day age still goes so far that they do something like that??? Answer: David from Marblehead Chimney; this guy’s a pro!
His scope of knowledge about fireplaces completely blew my mind. I thought I knew a thing or two about fireplaces but after speaking with Dave for about fifteen minutes or I was shocked by how much I learned.
I would like to say that he did a great job at sweeping my chimney but I can’t. The reason: he did a full inspection of my chimney and determined that it didn’t need to be swept. A little bit of background– my wife and I had just purchased our house, knew nothing about the fireplace or the condition of chimney and figured that it desperately needed a sweep. I told David that ahead of time. Any service person out there who is fairly honest might hear that and perform the service as requested and do a fairly diligent job and charge me accordingly, even though it might not have desperately needed a cleaning. Not Marblehead Chimney sweep. This leads into the last reason that I would recommend Marblehead Chimney sweep. HONESTY… Even if David had gone ahead and swept my chimney when it may or may not have needed a sweep, I still would have been impressed. But he went into great detail about my chimney, it’s quirks, structure, condition, etc. and explained to me why it didn’t even need a sweep. You just don’t get that kind of service anymore… unless you call Marblehead Chimney!
The bottom line is that David of Marblehead Chimney is HONEST and gives you a level of service that is truly a lost art and he does all of this at a price that is more than reasonable. We were able to call him and get scheduled pretty quickly as we had him out in the spring but if you wait until fall or winter, my guess is that he has a pretty long line at his door, full of people that will settle for nothing but the best!

David was the PERFECT contractor for my chimney issues. He’s easy to communicate with, very friendly, and was GREAT about responding on email to questions and scheduling concerns.
He solved our issue which had to do with moisture leaking through the chimney into one of the walls of the house, and he ended up installing a chimney cap, replacing the flashing, and waterproofing the brick, all for less than I was expecting.
The best thing I can say about this company is that they had a chance to over-​quote me and sell me a more expensive solution to the problem, but they didn’t do that. David was honest and told me that I didn’t need to add a new flue to my hot water heater, which would have been involved and costly. He gave me the low end option which turned out to solve the issue perfectly, and he also was able to come do the work during the busiest chimney season (early Winter).
I recommend him for anyone needing any expert advice and work on chimneys.

I’ve referred Dave at Marblehead Chimney to many of my clients as well as my parents (I have a gas insert that hasn’t needed any work yet).
He was quick, thorough, and honest. Everybody has been thrilled with his work.
If anyone even mentions the word chimney, I’ll butt into the conversation and make sure they know about Dave!

David from Marblehead Chimney was absolutely wonderful. He was recommended by a friend of ours who had used him several times and was someone we trusted. We had bought our house the previous year and hadn’t used the fireplace as we were unsure of the condition. We had David come out and do a clean and inspection. We were thrilled to hear that it was in pretty good shape and just needed a little work done to make it usable again. David took pictures and then sent them and his recommendations with links to explain what it was to us within a few hours via email. It was great not having to remember all of the details to share with my husband that night. I just forwarded him the email. How much easier could it get?
A couple of weeks after our chimney sweep, we had David come out to do some crown and masonry repair. He called me one morning and said it was the perfect day for it and went right over to do it. We didn’t even have to be home while he did the work.
We also scheduled for him to come and put in a stainless steel liner and a fireplace insert. The insert was delayed in shipment, so our original install day had to be changed. David rearranged his schedule to set the install for a Saturday so that we wouldn’t have to take another day off of work. What service!
We would highly recommend Marblehead Chimney and we plan to use the services for years to come!

Timley and efficient, also very informative. The job was done quickly without any mess.

Awesome! Dave assessed the chimney in need of repairs and cleaning, gave an accurate quote and returned to perform the repairs with all supplies needed. He photographed the work and explained exactly the work that was done. I found his estimate to be reasonable and accurate. I highly recommend Marblehead Chimney.

I had hired one of the other supposed chimney professionals previously when I had chimney trouble. The fix seemed to have worked at the time, but it didn’t last. The problem reappeared not long after. A neighbor who had only good things to say about Marblehead Chimney gave me their number.
David and his crew were great. They were friendly and professional and were able to explain, in terms I could understand, what the problem was. They fixed it at a reasonable price AND with a guarantee, which that other company didn’t offer.
The old chimney has been working great all winter since the work they did. If you want things done right the first time, go with these guys. I’d recommend Marblehead Chimney to anyone.

We had a stuck chimneytop damper that was causing serious smoke issues in our 1700 house.
We called Marblehead Chimney, and David called us back promptly, set up a quick appointment to assess the problem with a thorough inspection, and provided a very reasonable estimate. We set up appointment to repair the damper, and he performed the work quickly and safely despite snow on the ground. David was very informative, communicated well and in a timely manner, very professional. We highly recommend him, and will certainly use his services again in the future.