Starbucks

UNINSPIRED MOMENTS
I am amazed at how poor the service continues to be in your Marblehead, MA store. I went in today at noon hoping to purchase a venti dark roast and a sausage croissant. Let me repeat, this was at noon today. I was immediately told that they were out of sausage croissants and there might be enough dark roast to MAYBE fill a grande cup. A coffee shop without coffee? This is the second time in two weeks that this store did not have dark roast brewed and maybe the sixth time in the last two months. I would be more understanding if the store was busy, but that has not been the case. And then after benign apology, the clerk allowed me to walk out. How many customers does it take to walk out of your store before you take action? How many sales do you need to lose to see there’s a problem?

Generally speaking I like this Starbucks, but after too many times of receiving snarky service from the manager (!) here, I am just plain tired of it. She seems to go out of her way to make you feel like she’s doing you a favor to serve you. Ever hear of greeting people with a smile? Saying «thank you» would be nice too!

This is a much better than usual Starbucks. It is very spacious, has comfortable seating and a very vibrant atmosphere. The baristas provide excellent service. One of them actually brought my sandwich to where I was sitting.

My local and it is great.

I had a good experience here. Drinks were good, service was friendly and quick. No complaints. I prefer coffee at Jaho but Starbucks drip coffee is delicious and affordable.
Also — there was more seating in this location than I expected and parking is easy.

I highly disagree with We D. in that all Starbucks are the same. Let me start by saying that I hate when people say «why review a chain?» The whole goal of a chain is to provide consistent quality products regardless of location, which of course implies a lack of uniqueness for each shop. But, there are certainly variations between locations that are worth commenting on, whether it’s availability of goods, particularly nice staff, ample easy parking, etc. All things that factor into a review. And, like it or not, we all go to chains at some point so it’s fair to voice your opinion on them.
If I had to give all Starbucks one overall rating it would be four stars, with the one star deduction for price of goods. Yeah, they’re more expensive than Dunkies, but you get what you pay for in my opinion. I just have trouble forking over almost $ 5 for a latte. I tend to stick to the iced coffee, so it’s not too bad on the wallet.
This location loses a star because they do not serve breakfast sandwiches. I was in Peabody, tried to go to the one on 114 but there was no parking. I forgot there was one in the North Shore Mall and headed into Salem. Once there, I saw that this location had only metered parking and I had no quarters. Not wanting to risk a ticket for my breakfast, my GPS directed me to the location in Marblehead, only for me to find they don’t serve the egg sandwiches I was craving. Blast!

People, this is a Starbucks! They’re all the same, they all serve the same overpriced fare and one isn’t any different than the other.
Anyone for a review of Dunkin’ Donuts?

This is the best Starbucks around. The Baristas are very friendly, the drinks are always done perfectly, and there is plenty of space. The location is great too. The only downfall here is that they close at 9pm, which is earlier than some of the other local stores. ALl in all I can’t recommend this place more.