K W Import Services

I’ve been going here for years. Very nice guy, offers discounts regularly and goes the extra mile to make sure you’re well taken care of. Sadly, it’s a bit far from my house so I started going to another place instead. Bad move. I will definitely be returning to KW. The service is wonderful and well worth the drive.

K W is the best and most honest mechanic I have ever found. We use him for all our cars (volvo, bmw and toyota) and he does fabulous work. I have sent many friends to him over the years and he treats them all the same. I highly recommend him

We have used KW for over 15 years, he is the only mechanic we have ever used that is completely trustworthy. His prices are always fair and he has always done great work and has never done done anything that was not necessary. We have so much confidence in KW that when we take a vehicle to him we tell him to do whatever is needed and that he does not need to call for approval.
Over the years he has been our only mechanic for eight different vehicles. We have referred over 25 of our friends to him and all have become faithful customers. We have never heard a complaint from any of those we sent to him. Many of them tell us about how grateful they are and about people they have referred to KW.

I went to KW for many years, as I owned several Volvos. However, I had a very bad experience which ended my relationship. My Volvo 960 wagon’s timing belt broke while I was driving at highway speeds one day. Needless to say, much damage was done when valves and pistons collided.
I took the vehicle to KW to have a very expensive valve job performed. After about a month (a rather long time), I picked up the repaired car. When I started the car, large plumes of blue smoke belched out of the exhaust pipe. Since the car never burned a drop of oil previously, I asked KW what was up. He indicated that there must be some residual oil in the intake manifold runners and that the burning-​oil situation would remedy itself very shortly.
Well «very shortly» turned out to be never! I returned the vehicle to KW a few weeks later to have him figure out what was wrong. I suggested to him that a valve seal must have been incorrectly installed during the valve job. He said «no way, the vehicle must have a cracked piston»… perhaps something he overlooked when he repaired the vehicle the first time?
He flatly refused to check the valve job he had performed to verify that it was done right; he said it would be too expensive for him to do at no charge.
I drove the vehicle for a few months… it consumed about 1 quart of oil every 100 miles. Finally I brought the vehicle to another Volvo specialist for them to diagnose. They were convinced that the valve job was done improperly. Sure enough, it was! There, I paid another $ 2,500 to have the valve job done properly that KW had completely screwed up.
Beware.