SML Auto Sales

Pleasantly surprised by the entire process and exchange. After spending a week online, searching local dealerships and general sites like
, I ran across SML Auto Sales. I visited a few small spots and a few large dealerships but each time, the car wasn’t quite what was shown in pictures or explained in the summary. So, on this particular day– I left Global Imports and contacted Johnny Lee at SML Autos. I was tired from the haggling, stressed because nothing I wanted fitted my expectations and most importantly, most encounters left me feeling hustled… until I met Johnny. He was calm, professional, confident, knowledgeable, and reassuring. He explained how he obtains the cars he sells and the reality that his reputation is also on the line, which promotes his honest selling system. If you are in the market for a used car, don’t waste your time anywhere else… call Johnny and give him a shot– you won’t be disappointed. Better yet, you’ll be impressed and sharing your experience just like I am.

After my car was totaled in an accident in late November, I spent about a month looking at vehicles through CarMax, AutoTrader, Craigslist, etc. Trying to stay within the insurance proceeds on the price and getting a comparable replacement for my Acura was extremely challenging. Add to that the number of people out there who do not respond to emails, or call you back and it became quite frustrating. I stumbled on SML Auto Sales through an ad on Craigslist for a car that roughly fit my parameters.
Johnny Lee, the proprietor, met us at his office where my son and I test drove the car — a beautifully maintained 2007 Infiniti G35x. Johnny was professional, engaging and informative, and best of all, no pressure! I told him that while I liked the car, it had a few more miles on it than we wanted, and he totally understood. He walked us through the process of how he purchased, inspected and serviced his cars and offered to help us find exactly what we were looking for. When I asked him when we could get started (this was a late Saturday afternoon), he said he needed just a few minutes. He drove home to grab his laptop and about 15 minutes later we were sitting in his office looking at used inventory available to dealers all over the US.
Johnny spent more than an hour with us explaining the process and showing us the inventory online. He provided total transparency to the process, which is pretty much unheard of in this industry. It is clear that Johnny is very passionate about what he does — and very meticulous. We talked more about the car that we test drove and Johnny told us about what he did during the evaluation process of the vehicle and what maintenance had been performed — the same process he uses with all of his cars. We left about two hours after initially meeting Johnny and told him we’d check back with him in a few days to see what new cars were available.
On the way home, my son and I discussed the car we drove and how Johnny made us feel comfortable about the process. We talked about how reasonable the price was compared to what we had seen elsewhere, and how the mileage was still less than what was on my Acura when it was totaled. Long story, short, I ended up buying the Infiniti two days later. It’s an amazing car by the way.
Overall, the process was simple and painless and I would not hesitate to buy from Johnny and SML again. I actually look forward to purchasing my wife’s next car (probably this year) and being able to work the process with Johnny when we actually have time to go through the inventory over a longer period. This experience definitely changed the way I look at the car buying process.