Best One Tire & Service

We have been customers here for a few years now, and have never had any issues. However, our most recent experience has made it where we will NEVER do business with Best One ever again for any reason.
We noticed the brake light coming on, then going off, back and forth for a couple days. We needed an oil change anyway, so we took the car in. They came back with a nearly $ 500 estimate to replace some parts they said were bad. They made it sound like it was an emergency situation and we could suddenly have our brakes go out at any time. My Dad and grandfather have worked on our family’s vehicles our whole lives, so I called my Dad to see if he could do the work for us if we bought the parts. He agreed, so we bought the parts Best One said needed replacing, and took it to my Dad. After looking at the car, he said there was nothing wrong with it and even got my grandfather to look at it to be sure.
The only thing they noticed was that whoever did the oil change put nearly a quart too much oil in it.
So, we took it back to Best One, told them what we had found, and asked that they drain out the excess oil they put into it. Once they heard this, the fake smiles and customer service were completely gone. They had no explanation for either incident and didn’t even offer any kind of apology.
We got a call a few hours later (after wondering ‘how long does it really take to drain some oil’?!) from one of the mechanics stating that the car now would not start, they couldn’t get it to even hold a charge, and asking if we wanted to buy a new battery and have them put it in. At this point, the nicest thing we could say was «No.» We had just had the battery tested a month before, and knew that it was still good. Our car is kept in a garage, so we knew the cold weather wasn’t the culprit, either.
We are so disappointed in the way this situation was handled, that we have vowed to never go back to ANY Best One service center, and have warned our friends and family against trusting them with their vehicles as well.