All Weather Tite

We recently had our roof and gutters replaced by all weather tite roofing (⁵⁄₁₅). Kelly Shepard gave us a very detailed estimate which included pictures (that I later used with my insurance company due to weather damage from last winter) and a description of all work that should be completed. We immediately trusted Kelly and went with his company he was much more detailed and efficient then our prior two quotes. This week I noticed something did not seem right in my attic and with my gutters. I emailed Kelly (owner) & Alyssa (office manager-​who is always on top of everything) who immediately followed up with a phone call 30 minutes after my email was sent. Kelly then came out to our home the next evening to access the situation and had a carpenter back at my house the following day to make repairs. If that’s not great customer service I don’t know what is… Thank you Kelly & Alyssa for a job well done!

We recently had our roof replaced by All Weather Tite Roofing. We were very pleased with the work and the results! After getting 3 quotes, this was the best quote in terms of details provided, professionalism, honesty, and pricing. The owner, kelly, was great to work with and his office manager Alissa was always on top of things. The crew that did the work was some of the hardest working guys working from just about sunrise to sunset in the blazing sun on hot summer days. Great work! Very pleased!

We just had our roof replaced by All Weather Tite Roofing and the entire experience was a positive one. We got quotes from 3 different companies. We choose All Weather Tite Roofing not because it was the least expensive, we had one quote that was lower, but because the package they offer with the warranty of both material and labor was the best of any of the companies we talked to. Working with the Kelly and his employees was easy, they were easy to talk to, they returned every call promptly and they delivered exactly what they promised. The day they replaced the roof the entire team was respectful of our property. They started and finished the job in one day. When they left other than the new roof you wouldn’t have known that they have been there. The roof not only looks good but the additional features that they offered as part of the job exceeded what any other company offered. They installed roof vents one of which is solar powered. This will increase the life of my roof. I couldn’t be happier with the work that All Weather Tite Roofing did.

I recently had my roof replaced by All Weather Tite Roofing. They were quite knowledgeable, and provided me with the most thorough written estimate out of the three estimates we obtained. They laid out the options very clearly. Then, they arrived and began work when they said they would, finished when they said they would, kept my property very clean through the process, charged what they said they’d charge, and did a very thoroiugh, quality job for a competetive price. I would defnitely recommend them to anyone out there in need of roofing services.

I hired All Weather Tite to replace my entire old roof after a botched job by another roofing company. The owner was very friendly and helpful to begin with. It seems like everything had gone well and I felt comfortable with the company’s 10 year warranty on the roof.
However, first rainfall of the spring, a part of the roof in the back of the house began to leak. I called All Weather Tite, who came out within a couple days and was told the problem was fixed, no additional cost to me. The same spot however, kept leaking. After numerous phone calls and emails to have All Weather Tite come take a look, the owner finally came out and informed me the part of the roof that was leaking was not a part they had replaced, and did not fall under the warranty. I didn’t understand what he meant by the part of the roof he had not fixed, as I had asked him and paid him to fix my entire roof.
He explained that this part of the roof was a separate, flat sub roof that required a different type of replacement and was not in our original contract. He pointed out to me that they only agreed to fix the «main roof» on the house and this sub roof did not fall under that category.
I asked why this was not explained to me in the beginning when I asked him to fix the ENTIRE roof. On top of that, when I first reported the sub roof leaking, All Weather Tite did not explain at that time the situation, causing further leaking and damage to the interior of my home. I could not get a straight answer.
I feel cheated and taken advantage of. I hired All Weather Tite, as the experts, to do their job correctly and explain to me what needed to be fixed on the roof. They twice failed to do so and caused further financial loss and damage to my home. Since they are the roofing company, I feel they did an injustice by not explaining the sub roof and what it would take to fix it on both accounts. Furthermore when I tried to call and email to speak with the owner and get answers to my questions and deal with this situation, he would not write or call me back and the secretary continually put me off. Rather than trying to rectify the situation with a customer, I was ignored and disregarded.
When hiring professionals, I expect them to be thorough and honest with the job they are doing. All Weather Tite was neither of these. They seem friendly and knowledgeable at first but when it comes to doing the job and follow through, they cut corners and don’t care about customers. I would not recommend them to anyone and caution homeowners about using their services.