Chmura Orthodontics

I hired Dr. Calley to do the Orthodontia work on my son. I had already paid ¾ of the amount owed when I get a letter in the mail stating that Dr. Chmura would be taking over in a few months. I attempted to call Dr. Calley and there was no answer. I called Dr. Chmura and she said they had already taken over and were in Dr. Calley’s old office. So it wasn’t a matter of months, it was a matter of a few days. Dr. Chmura is knowledgeable and professional. However, I have not been pleased at all with the way this has been working out. We have had several visits because of broken brackets and such since Dr. Chmura took over. One happened while we were actually standing in his office. Rather than looking at my sons mouth, they just assumed he was having trouble getting his bands on and told us to practice at home. When we got home, we realized that the hook had actually broken. They also have an office in Marshall. You never know what day they are going to be in which city. Which means I have to go to Marshall sometimes when his brackets break. I didn’t sign up to have an out of town Orthodontist. One of my last visits I was told about «Sure Smile»?? It was going to cost another $ 600 on top of what I already paid. At first I agreed because I was told it would shorten the amount of time he would have his braces on. The next day I called a few other local orthodontists and was basically told that being this far into the treatment, it wouldn’t shorten it enough to warrant the extra cost. Today I told the office staff that if it doesn’t cost me too much more, I would be trying to find a closer orthodontist that is more available. Rather than trying to help (why would they, they are already paid in full), she simply said «OK». I can’t say that I would ever recommend this office to anyone that works or has a schedule. You can’t count on them being in one office or even their availability.