T-Bow Moving & Storage

I don’t understand why they have bad reviews. I am military so the military hired them. I did get nervous reading the reviews before they came. I organized and cleaned everything beforehand. So it makes packing much easier for them. They called a day before to confirm they would be coming and said they would arrive around 0800 – 0830, which they did. Two guys came — Joe & Felix. Then other two men (the driver and another packer– forgot their names). I bought some refreshments and donuts for them. They started right away. They were very professional and kept working till they were done. I was surprised of the protection they did for all my things, furniture, tv, grill, etc. (see pictures). We also bought them pizza as well. I do not have any complains or problems about them. We are moving across the country (California to Maryland) and I am not worried at all about my items.

It only took a week from the time we called til they moved us. Fast. But the 2 stars is from the amount of broken and damaged items and horrific packing job. The damage has me really angry. They tossed childhood creations into boxes with heavy items smashing them all. Many broken valuables and glassware. Just watch them pack so you don’t have the insane amount of heartbreaking damage. Board games packed sideways and spilled out everywhere. What a mess. But they were fast. Guess you have to pick and choose… but I’d have preferred slow to the amount of broken items I cannot replace. Color me annoyed.
Editing the review to ONE star. Thanks a goddamned LOT for throwing my Playstation in with some goddamned books. Totally smashed! Assholes!!!
Anyone hires these clowns BEWARE!!!
As a third edit I thought I’d let everyone know that even a box of VHS and DVDs are not safe. When the damned PLASTIC inside of COLLECTOR EDITION TAPES have been knocked out you know the box was handled by an asshole. If I find ONE MORE broken item I’m contacting the Better Business Bureau and reporting these CLOWNS. What the hell??? What the HELL is wrong with your company???

Worse service ever beginning to end. I contacted T-​Bow because they got an excellent rating on Angie’s List? A representative came to our home in July to review our shipment. We talked for quite a while then, booked a date and everything seemed to be going well. I made a few calls to ask various questions along the way, and did not receive calls back for several days at a time? Also, the week before the move they wound up giving us a «window» of several days for delivery, when it was made VERY CLEAR from the beginning that we needed to be in the other city on a firm date. If they could not have accommodated us, the rep should have said so from the beginning instead, they kept the «window» info until the very end, not fair. The result was a very long stressful couple of months which was completely unnecessary! We wound up calling another mover on very short notice who was more than glad to ship our goods on time!

Pure professionals! This is my ninth military move and I signed up for a Unilocal account to ensure this company received proper recognition for the work that they do. The team lead for my move, Mr Joe Benavidez, takes his job very seriously and has a lot of pride in what he does. If other companies that moved the military around had half as much dedication and professionalism as these guys do it would make our moves so much less stressful.